SUMMARY

More than twenty - five years of information technology and network experience, managing network engineering, software engineering, process engineering, project management, and quality assurance. Focused on delivery in engineering and development, with responsibility for system and network test, tool development, process improvement, capital and operating budget management, network deployment, and test infrastructure. Primary experience in telecommunications and cable/satellite.

PROFESSIONAL EXPERIENCE

Confidential, Englewood, Colorado

Director, Advanced Engineering

Responsibilities:

• Develop test program for network technologies, including IP backbone/core, layer 2/3 access, DOCSIS, Wi­Fi, Optical, and Voice Over IP.
• Set strategy, implement quality assurance and release mangaement methodology based on risk mitigation.
• Reduce production defects by 25% while accelerating delivery schedules by 10% with iterative testing (Agile) and automation.
• Increase accountability by establishing entrance/exit criteria, connection standards, documentation repository, and change control processes.
• Build and direct a multi-site organization including five teams and 51 employees/contractors, develop and manage capital/operating budgets exceeding $10 million annually.
• Manage relationships with vendors, program/product management, engineering, software development, and network operations.
• Design and build Certification and PreProduction lab environments Confidential the new $30 million Charter Technology and Engineering Center.
• Manage consolidation of satellite network labs into a single site, resulting in real estate savings exceeding $7 million annually.
• Design and build integration labs for merger and acquisition activity, enabling network integration upon completion of Time Warner Cable acquisition.
• Implement staff recruitment and development curriculum, including internship, technical lead program, and principal engineer forum, to enhance test maturity, improve test methodology, and implement automation tools.
• Establish a culture of continuity and growth for subordinates.

Confidential, Broomfield, Colorado

Director/Senior Manager, Network Engineering and Test

Responsibilities:

• Set engineering direction and roadmap for VoIP network, including development, implementation, integration, and retirement.
• Coordinated inter-departmental teams including architecture, product, IT, process engineering, service activation/management, and finance.
• Managed vendor relationships, operations acceptance, network and service readiness testing, training, and release to production.
• Established and managed capital, network, and operating expense budgets exceeding $5 million annually.
• Managed vendor adherence to contract terms, including performance assurance.
• Directed organization comprised of multiple teams, including 35 employees, and 24 onshore/offshore contractors.
• Developed network and system test methodology for voice networks, including Voice over IP, SS7, and Circuit Switch technologies.
• Introduced integrated testing for network and system changes.
• Operated voice test labs in Broomfield, Tulsa, Phoenix, Detroit, and Bangalore.
• Met rigorous, quickly changing requirements with aggressive delivery schedules and intense quality standards.
• Implemented metrics and measurement, capability maturity model, corporate goal alignment, and technical audit programs.

Confidential, Denver, Colorado

Consultant/Test Manager

Responsibilities:

• Analyzed Business Analysis & Quality Assurance Department methods and procedures.
• Recommended process improvements, test methodology improvements, and automated test tools.
• Developed and implemented organizational, process, and documentation changes.
• Managed software test team, ensuring on-time delivery of test collateral, plans, and results.
• Documented business requirements for billing systems, including upgrade and system transition plans.

Confidential, Denver, Colorado

IT Consultant/Project Manager

Responsibilities:

• Audited due diligence documentation for Enterprise Operations role in Confidential merger.
• Managed data recovery project for workers' compensation law firm.
• Planned and executed test strategy for practice management software upgrade.

Confidential, Englewood, Colorado

Senior Manager, Quality Engineering

Responsibilities:

• Managed staff of 45 software developers and quality engineers.
• Developed test infrastructure and processes for the validation of Local Number Portability, Number Pooling, and Provisioning software.
• Managed 23-server test bed. Implemented automated testing.
• Managed multiple development and test projects.
• Managed budget, resource allocation, risk mitigation, and strategic planning.
• Managed $23 million capital and $42 million operating expense budgets.

Confidential, Broomfield, Colorado

Senior Manager, Integration Test Engineering

Responsibilities:

• Managed staff of 13 software developers, test engineers, system administrators, and project managers.
• Directed capital and expense budget of $90 million.
• Managed test infrastructure, including fibre channel storage lab and processes.
• Led teams through hardware, firmware, and software development projects for switches, including application, ASIC design, and manufacturing.
• Represented organization on cross­functional project teams.
• Managed multiple projects through full development and retirement lifecycle.

Confidential, Denver, Colorado

Quality Assurance Manager/Program Implementation

Responsibilities:

• Managed (on a contract, project, and interim basis) staff of 10-20 technical on-side and remote employees and consultants (test engineers, business analysts, technical writers, configuration managers).
• Designed and implemented software quality assurance programs, managed software development projects (data warehouse, Y2K repository, middleware accounting, conversion and migration/upgrades).
• Coordinated data gathering and requirements documentation, established schedules and managed delivery, conducted process and delivery audits.
• Implemented test methodology for rapid application development environments (function, system, load/stress, performance, and user acceptance test phases).
• Analyzed, selected, and implemented automated test and test management applications.
• Developed technical strategy, developed staffing and resource capacity plans.
• Prepared and made technical presentations on project status, delivery, and process improvements.
• Managed web (e- commerce) server and application deployment, management, service, and retirement.

Confidential, Denver, Colorado

MIS Director

Responsibilities:

• Developed and implemented Skill Enhancement Center.
• Performed technical training, recruiting, account management, and staff management for temporary employees.
• Conducted database design and administration.
• Researched technical issues, prepared RFP and contract bids.
• Managed office network.

Confidential, Broomfield, Colorado

Database Administrator

Responsibilities:

• Maintained database and application on Vax VMS mainframe.
• Managed test program for upgrades and platform transition.
• Performed statistical analysis.
• Implemented system upgrades/conversions.

Confidential, Englewood, Colorado

Software Tester/Compliance Analyst

Responsibilities:

• Prepared annual compliance, FAA licensing, and Copyright reports, researched due diligence reports for mergers/acquisitions department.
• Conducted research projects for FCC/Regulatory Compliance.
• Tested applications and reports.