TECHNICAL SKILLS

• Azure Cloud Service Design Team LeaderExchange
• Office 365 Migrations Python
• Bash
• PowerShell Active Directory Services Operations Management Suite Linux
• CentOS
• Ubuntu Cisco IOS management System Center
• Group Policies Windows Server Clustering Desired State Configuration App Performance Management Threat & Vulnerability Management SNMP
• Syslog
• Event Monitoring Apple MacOS Integration Image Deployment (WDS)Avaya
• Nortel CS1000 PBX iSCSI Implementation Wireless Audits and Deployments Contract Management Mobile Device Management Asset and License Management

PROFESSIONAL EXPERIENCE

Confidential

Systems Officer V /Senior Administrator

Responsibilities:

• Consultation services for cloud migration strategies for various ministries, branches, and agencies of the Government of Ontario.
• Application rationalization and cloud migration design for on - premises applications
• Operationalize cloud services through team mentorship, event management integrations, and mapping of staff roles and responsibilities
• Design data interoperability and portability strategy to maintain cloud provider independence
• Architect backup and disaster recovery strategies for cloud-based applications
• Designing secure cloud virtual networking solutions to allow for management tier strategies and cross-subscription communication
• Team facilitator of backlog management and daily scrum meetings using TFS / VSTS
• Technical advisor for on-premises continuous improvement initiatives and application performance management
• Availability management design and recommendations for highly available IaaS solutions
• IaaS and PaaS cloud security design through vulnerability and threat management
• Automation of infrastructure using PowerShell, Desired State Configuration, ARM templates, Puppet

Confidential

Technical Services Manager

Responsibilities:

• Manage corporate networking technologies for Canadian user base of 450 (150 remote) on a network of over 10,000 users.
• Focus on virtualization, Active Directory, Windows Server, Linux, and Exchange, including Office 365.
• Management responsibilities including mentoring, budgeting, goal setting, and performance appraisals for all ITIL trained support personnel.
• Managed a team of 4 service desk technicians responsible for delivery of support services
• Automated infrastructure management using Azure VMs, availability sets, load balancers, traffic managers, runbooks, SQL geo-replication, and PowerShell desired state configuration.
• Lead on implementation of change, problem, incident, and knowledge management in SNOW
• DevOps responsibilities using Git (Stash), Selenium, and Jenkins for continuous deployments of cloud-first web apps
• Lead on multiple Office 365, Exchange, and Active Directory migrations
• Lead multiple deployments of end user hardware and software upgrades (WDS, SCCM, OSX)
• Event and application performance management using SNMP, WMI, Orion, SCOM, AppNeta
• Hyper-V cluster design (Windows 2008/R2, 2012/R2) to create high availability virtual machines
• Cisco IOS layer 2/3 administration (VLANs, HSRP, system and port configurations) Cisco wireless and Meraki deployments using RADIUS and Active Directory a

Confidential

Technical Services Supervisor

Responsibilities:

• Consolidated two support teams through cross-training exercises and role sharing
• Migrate all virtual servers to 2008 R2 Hyper-V cluster
• SharePoint team site administration and security management
• Mobile device management through Confidential Enterprise Server
• Point of contact for all annual audit requirements related to infrastructure services
• Lead hardware selection and deployment for all home office users across Canada
• Exchange 2007 to 2010 migration lead

Confidential

Systems Administrator

Responsibilities:

• Transition all physical servers to a virtual environment
• Active Directory and Exchange 2007 ERF migration due to sale of organization
• Automated backup process using Backup Exec from a mostly manual process
• Upgrading all end-user hardware to Windows XP
• Nortel phone system maintenance and complete system replacement
• Coordinated wired and wireless connectivity for remote sales conferences which facilitated sales staff hardware maintenance.

Confidential, WINDSOR

Information Systems Analyst/Administrator

Responsibilities:

• Microsoft Exchange Server 2000 / 2003 primary administrator / migration lead
• Network Associates GroupShield v4, v5 e-mail content filtering technologies
• Microsoft SQL Server 2000, 2005 primary server administrator
• Microsoft Internet Information Server v4, v5, v6
• Active Directory domain account management, group policies, login scripts
• Surf Control Web Filter Administration
• Confidential Enterprise Services v3.6 iSeries AS/400 administration (devices, users, PTFs)
• Veritas / Symantec Backup Exec v8, v9, v10d
• Helpdesk issue tracking and prioritization (Intuit Track-IT v4, v5, v6, v6.5 Enterprise)
• Telephony NEAX 2000 IPS (VOIP implementation testing, extension modifications)
• Network Associates ePolicy Orchestrator and VirusScan Enterprise administrator
• IPSec / PPTP VPN (Cisco PIX) configuration assistant
• Physical security administration using Entrapass
• Sarbanes and Oxley (SOX) documentation compliance for all NT based servers
• Automated OS and app deployment utilizing BOOTP, MSI, Unattended Linux, Ghost, DD
• Netmon network monitoring administration (Redhat / Debian)
• HPUX backup administrator for ERP system
• ISDN video conferencing connectivity support for European offices