Over 15 years of experience in managing, deploying, and supporting more than 10K clients in 36 countries with Microsoft Network Infrastructures and Operation Systems. Troubleshoot network problems related to LAN/WAN with the ability to configure hardware and software to access company network using RDP and iLO. Extensive knowledge and experience with Microsoft Exchange 2003/2010, IronPort Email Security Appliance, Microsoft Internet Security Acceleration, Active Directory, Blackberry Enterprise server, and VMware.
Software: Windows Server 2008, Windows 2003 Enterprise 64bit, Windows 2000 Server, Windows NT 4.0
Server, Windows XP, HP SmartStart, Active Directory, MS Exchange 2000/2003/2007/2010, MS Office 2003/2007, MS Outlook 2003/2007, Magic, Internet Explorer 5.x, 6.x, 7.x, and 8.x, Firefox, Microsoft Internet Security Acceleration (ISA 2000/2004/2006), Websense 5.x, 6.x, 7.x, TrendMicro Antivirus and Spam, VMware ESX Server, Microsoft Internet Information Server 4.x, 5.x, 6.x, Virtual Center 3.0, NetMeeting, Remote Assistance, Remote Desktop, and Exchange System Manager, Exchange Best Practice Analyzer Tool, and Exchange Performance Troubleshooting Analyzer.
Hardware: HP Proliant Servers, HP KVM Switches, HP Storage Units, HP Smart Array Controllers, Dell
Desktops and Laptops, CAT5, various 10/100/1000 Gigabit NICs, Fiber channel, and IronPort appliance.
Experience: Technical Consultant (Confidential) 7/2010 to Present Onsite lead for Wintel team Managing Microsoft Exchange, Active Directory, VMware, GPO, File & Print server, Microsoft Internet Acceleration 2000 & 2006, DHCP, FTP, Symantec Enterprise Vault, Blackberry, etc Configure Microsoft Active Sync for Mattel’s Executive to use iPhone, iPad, Smartphone, etc. Work with Business Analyst to upgrade FedEx servers. Upgrade Blackberry server to version 5.03 and manage over 1200 devices. Install, configure, manage, and troubleshoot all Windows servers (Windows 2008, 2003, and 2000) operation systems. Install, configure, and manage Exchange 2010 Migration Exchange 2003 to Exchange 2010 Install and configure VMWare ESX Manage and configure Symantec Enterprise Vault
Confidential,El Segundo, CA
Systems Engineering Specialist Confidential,El Segundo, CA 9/95 to 7/2010 Support all Windows NT / 2000 / 2003 / 2008 servers. Active Directory administration, creating and removing (servers, computers, and users), managing OUs, Site Replication, and Global Catalog. Set share / groups / security permission to users. Installed and configured Active Directory Domain Controller. Domain Controller upgrade from Windows 2000 to 2003 Server. Installed, configured, and administered 65 Microsoft Exchange 2003 Back-end / Front-end / OWA / RPC over HTTP, SMTP server, and SMTP gateways. Migrated thousands of mailboxes and consolidated from 65 Administrative Groups sites to 15. Installed and configured Microsoft Exchange 2010. Designed and implemented IronPort Email Security Appliances for inbound and outbound email. Configured Inbound email for virus, spam filtering, content filter, and SMTP Relay. DHCP and Print Server migration from Windows 2000 to 2003 Server. Windows 2003 Enterprise 32-bit and 64-bit installation, administration, configuration, patching, and application service management. Designed and implemented Websense Server. Designed and implemented Microsoft Internet Security and Acceleration 2000, 2004, & 2006. Installed, configured, and administered VMware ESX Servers. Installed, configured and implemented Anti-Virus protection to 900+ servers and 10K workstations. Installed all Microsoft Critical and Security Updates on all MS Operation systems. Installed, configured, and troubleshot DNS, WINS, DHCP, TCP/IP, and IIS. Installed, built, configured and troubleshot of all HP Proliant servers, and HP Storage Units. Troubleshoot hardware and software related problems. Analyze the performance of network and troubleshoot problems for connectivity and malfunctioning. Escalates critical problems to supervisor and management using defined escalation procedures and time frames. Provides 7x24 on-call supporting Mattel’s worldwide affiliates. Perform high-level system problem resolution on a consultative basis as directed by senior management. Participates / leads various corporate teams dealing with vital system issues, involving system infrastructure expansion, application services management, high-availability/uptime strategies, service pack / firmware upgrades and resource management. Designed, implemented, and administered 8 Blackberry servers. Managed over 900 Blackberry handheld devices and in charge of the migration.
Bachelor Science in Applied Mathematics