Solutions Engineer Resume

TECHNICAL SKILLS

Cisco Confidential: Unified Communications, CallManager (3.0 - 4.2, 6.1-8.5, 11.5,12.5), CallManager Express(CME), Unity, Unity Connection, Unity Express (CUE-thru 3.0), Emergency Responder (CER), Unified Contact Center Confidential \Express, UCCE, PCCE, UCCX, IP Contact Center Confidential \Express, CUBE, CUPS, Oracle\Cisco SBC’s, Bulk Administration Tool (BAT), Intercluster Trunking, (UCCX\UCCE\PCCE\IP ICD), ICM,CVP,Finesse, Confidential Biometric Engineering, SONA, AVVID, SIP, RTMT, Network Services, SONUS, Oracle, Cisco,Jupiter - Edge and Core Routers, SBCs, CUBES, Orchestrator (NSO), Aironet/Controllers, CiscoWorks, Orion, (Server and Desktop)

Cisco Networks: IOS\CatOS\NX-OS, Routers\Routing, Switches\Switching, Firewalls, Juniper Switching, TCL, TBCT(Tickle), (VPN,Concentrators,ASA,PIX),Gateways\GateKeepers, (Analog,H.323,MGCP,Q.SIG), WAP\Wireless, Agile, Traders, BT, IPC, Cisco NEXUS, Cisco Prime Cataloging

Telecommunications: PBX (Nortel, Meridian, Avaya), SIP Trunking, ISDN PRI, SDWAN, Call Flow, RTP, TCP, SDNRBOCs, ATT, Verizon, Splunk, SCRUM, Confidential Biometric Engineering

Programming/Applications: Windows Server 2003 - 2012, Linux\Red Hat, Active Directory, (MS SQL, Exchange, Sharepoint, IIS, DNS), Server\Web Farms, .NET(VB,C#), ASP, JScript, VBScript, WSHScript, Python, PHP, C++, OOP, Excel, Word

ORACLE: SQL, PL/SQL, Forms, Packages, Reports

IBM: Informix Dynamic Server (IDS\EGL), AS/400, RPG(ILE), CL(LE), iSeries, COBOL(ILE), AS/400 Systems Programming

Applications: MAPICS, JD Edwards(PeopleSoft), Software 2000 (S2K), LSAMS, CallManager, EMR/EMI (Bellcore), SPLUNK, SCRUM, F5, NSO

PROFESSIONAL PROFILE

Confidential

Solutions Engineer

Responsibilities:

Confidential Design (Engineering), Configuration, Deployment
BofA Headquarters (12 Buildings, 2 Data Centers, Trader\Turrets)
Richmond-VA (8 Buildings,2 Data Centers)
Phoenix-AZ (5 Buildings, 2 Data Centers)
Chicago-IL (5 Buildings, 2 Data Centers, Trader\Turrets)
San Francisco-CA (5 Buildings, 2 Data Centers, Trader\Turrets)
Kansas City-MO (4 Buildings, 2 Data Centers, Trader\Turrets)
Confidential, EMEA, and SA
Small Confidential Design (Engineering), Configuration, Deployment
All Phone design and configurations for 225 distinct Confidential sites for a total of approximately 9,000 phones. An average of 4.3 sites per week

Confidential

Systems Automations Developer

Responsibilities:

PBX Dump conversions (Nortel & Avaya)
Active Directory Add/Update Tool
Multi-input Line Requirements Document to BAT File Tool
UC Site and Phone Configuration Add/Updates Tool
Route Pattern Mass Add/Update Tool

Confidential

IPT Engineer and Support

Responsibilities:

IP Telephony Engineer
CallManager, CME, Unity, Unity Express(CUE), CER, UCCE\X,PCCE
Routing, Switching, Active Directory, Exchange
SIP Trunking, CUBE, CUPS, SBC
Cisco Emergency Responder,
IPCC\UCCX\UCCE Scripting and Development
MACs

Confidential

Transformations

Responsibilities:

Confidential Engineer on the Confidential team which performed the largest VoIP deployment ever successfully undertaken, culminating in over 194,000 Cisco Phones for the Confidential Itself culminating in over 400,000 for all Entities
Confidential Engineer on Petsmart VoIP Transformations project with over 1,500 locations using wired and wireless Cisco phones.

Confidential

Network Engineer

Responsibilities:

Experience in full line of Cisco Routers and Catalyst Switches
Cisco VPN Concentrator and Integrated Service Routers
Network Design and LAN Deployments, Pre-staging
ACL and Network Security
Network Monitoring, Analytics, and maintenance (RTMT, F5, CDRs, SNMP, CDP, CiscoWorks, Orion(Solar Winds) \CoIP\SBA\Cirrus

Confidential

Sr, Confidential Engineer

Responsibilities:

CUCM, SKYPE Transformations.

Confidential

Sr, Confidential Engineer

Responsibilities:

CUCM, UCCE, UCCX,CUIC CVP, CUC

Confidential

Cisco Engineer

Confidential

Architecture Engineer

Responsibilities:

Confidential Global Confidential Cisco\ Confidential

Engineering Lead

Confidential

Responsibilities:

Confidential VoIP Transformation.( Confidential, Confidential, Confidential, Confidential and Cluster Teams)

Confidential Engineer

Confidential

Responsibilities:

Confidential VoIP Transformation, (Lasalle) Confidential, Consumer and GTPO Teams).

Confidential Engineer

Confidential

Responsibilities:

EDS\ Confidential VoIP Transformation. ( Confidential and Small Confidential Teams)

Project Engineer of Networks

Confidential

Responsibilities:

South Texas School Districts and Municipalities that included 15 School Districts, City of Corpus Christi Police Department and City of Corpus Christi

IPT Engineer

Confidential

Responsibilities:

BP Chemical (Inneos) Support Engineer for CallManager, Unity, CER, IPCC Scripting, Phone Deployment
Petsmart VoIP Transformations, 1,500 locations, Cisco Wired and Wireless deployments

Project Manager

Confidential

Responsibilities:

15 Ship (Oil Tanker) VSAT-Data, IP Telephony and Network System
IPT Migrations and New Office Expansions, Support.

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