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Administrative Assistant Resume

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AREAS OF EXPERTISE

  • Route and distribute incoming mail and emails.
  • Answer and operate phone systems, and other office equipment.
  • Strong communication skills/Very strong computers skills.
  • Coordinates and maintain customer records.
  • Create and modifies documents using Microsoft Office.

PROFESSIONAL EXPERIENCE

Confidential

Administrative Assistant

Responsibilities:

  • Performs all administrative/ front desk duties
  • Help customers with questions about programs/activities
  • Answer the phones/Helping customers with questions about rentals registrations
  • Perform a variety of internet research functions
  • Use word processing, Spreadsheet, Microsoft office suite

Confidential, Aspen Hill, Maryland

Customer Experience Manager

Responsibilities:

  • Performs all office functions including recording, processing, verifying and maintaining records of financial transactions for the store.
  • Perform Manager on Duty (MOD) coverage for days and weekends and carries a perimeter and (POS) management key.
  • Share primary administrative support responsibilities with a part - time support specialist. On days the support specialist is scheduled.

Confidential, Silver Spring, Maryland

Receptionist

Responsibilities:

  • Greet visitors, handle incoming calls, and operate a switchboard.
  • Route calls to specific people.
  • Assist with overflowed work, word processing, data entry.
  • Provide strong customer service skills.
  • Collect deposits or payment.
  • Resolve customer's service and billing complaints.

Confidential, Rockville, Maryland

Administrative Assistant

Responsibilities:

  • Handle telephone calls.
  • Receiving and directing visitors.
  • Perform general clerical duties to include photocopying, faxing, mailing, filing, and record keeping, word processing and internet research abilities.
  • Maintain hard copy and electronic filing system.
  • Excellent verbal and written communication skills and strong communication skills.

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