Technical Services Specialist Resume
Central Islip, NY
SUMMARY
- Over thirty years professional experience and comprehensive knowledge in information technology
- Proficient in all faucets of software development lifecycle
- Extensive knowledge and experience in software/hardware development
- Expertise in network and systems design, coding, and implementation
- Ability to leverage multi - technology application development experience
- Significant experience in instruction and training
TECHNICAL SKILLS
Software: Oracle, SQL Server, Visual Studio (2008/2010/2012 ), CICS, IMS, MS Office Suite, DB2, MS Project, MQ, Visio, Visual Manufacturing (Infor), Gentran, Crystal Reports
Operating Systems: Windows 8/7/XP,2000,9x/NT/Server, Solaris, OS390, OS/2, AIX 4.3,Z/OS,linux,unix
Programming Languages: C# (winforms), .NET, PL/1, COBOL, COBOL II, ASM, RPG, SQL, JCL, JAVA, MS C/C++, MS VB, Perl, IBM C, SAS C, Access, Scripts, JavaScript, tso/ISPF
Intranet/Internet: HTML, TCPIP, WebSphere, XML, XHTML, Tomcat/Apache, Weblogic
Published: CICS UPDATE/August 2001/CICS and Faxing
PROFESSIONAL EXPERIENCE
Technical Services Specialist
Confidential, Central Islip, NY
Responsibilities:- Gather business requirements, design, code, test, and implement console and GUI applications using C# .NET in conjunction with Visual Manufacturing (Infor) using Oracle and/or SQL Server.
- Design, develop and implement interfaces to outside agencies in support of EDI.
- Create triggers, procedures, functions and SQL calls in both Oracle and SQL Server for users or for outside vendor software.
- All applications built using C# .NET and Oracle or SQL Server
- Design and create tables in Oracle/SQL Server as needed in support of the applications being built.
- Maintain older programs written in C++ and VB as required.
- Assist team members and users as needed.
- Provide training to team members and users on an as needed basis.
Instructor
Confidential
Responsibilities:
- .Net c# using both winforms and wpf
- Fundamentals of Programming with Algorithms and Logic
Sr. Systems Engineer
Confidential, Atlanta, Ga
Responsibilities:
- Gather business requirements, design, code, test, and implement business solutions at client locations.
- Solutions may include Mainframe, Windows or Linux platforms using Java, .NET, and/or COBOL.
- Support post sales team that would go onsite to the client location to build web services and GUI front ends to invoke web services.
- Based on the type of web service to be built, could also include building .NET or JAVA delegates to access data either from the Mainframe or off platform data sources.
- Developed C# .NET and/or JAVA applications to demonstrate the client’s interfaces to specific software.
- Setup may also include configuring the application servers which could be Apache Tomcat, WebSphere, or WebLogic to give examples.
Business Analyst/Developer
Confidential, Jacksonville, Fl
Responsibilities:
- Gather business requirements, design, code, test, and implement console and GUI applications using C# .NET in conjunction with Visual Manufacturing (Infor) using Oracle and/or SQL Server.
- Design, develop and implement interfaces to outside agencies in support of EDI.
- Create triggers, procedures, functions and SQL calls in both Oracle and SQL Server for users or for outside vendor software.
- Developed a Shipping application built in C# .NET which would allow the use of barcodes and automatically shipping from the order entry system which reduced shipping errors by 99%.
- Developed a Work Order system built in C# .NET which would take orders, create the work orders and send requirements to the manufacturing floor, this system would also build the configurations if they didn’t exist.
- Other projects involved hundreds of display programs that would allow the users to view the data online or in printed reports.
- All applications built using C# .NET and Oracle.
- Develop Crystal reports and the SQL calls to gather the data for the reports.
- Design and create tables in Oracle as needed in support of the applications being built.
- Maintain older programs written in C++ and VB as required.
- Assist in the daily operation of MRP, Order entry, Accounts payable/receivable and cost accounting.
- Assist team members and users as needed.
- Provide training to team members and users on an as needed basis.
Sr. Analyst
Confidential, Jacksonville, Fl
Responsibilities:
- Develop PC/Mainframe software in support of CICS systems utilizing JAVA, VB, C++, PL/1, COBOL II, Assembler, and Sockets.
- Assisted application and system area with CICS related problems.
- Recreate source for COBOL programs from load modules as needed.
Instructor
Confidential, Rock Hill, SC
Responsibilities:
- Computer Concepts
- VB6
- Programming Logic
- Java
- Microcomputer Applications
- Internet Programming
- XML
- COBOL
- Operating Systems
Systems Consultant
Confidential, Columbia, SC
Responsibilities:
- Team leader for AIX team. Develop and implement inbound and outbound maps using ECMAP per HIPAA standards.
- Maintain ECMAP’s trading partner databases in Dbaselll on AIX and Access on NT.
- Develop Access applications using Java and Microsoft’s VB.
- Design, Code and implement ECMAP user exits using Visual C++.
- Designed, Coded, and implemented programs to communicate between NT and Unix to perform task as requested.
- Develop and maintain Unix Scripts as needed.
- Develop applications using Java, C, or VB on an as needed basis.
- Develop C programs to communicate with MQ from Unix scripts as well as developing programs to trigger Unix scripts from MQ triggers.
- Developed and maintained Code manager in VB to control objects for both NT and Unix.
- Developed and maintained VB application to FTP files between NT and Unix.
Adjunct Instructor
Confidential, Jacksonville, Fl
Responsibilities:
- C programming - COP2220,
- Object Oriented Programming with JAVA - COP2800
- Systems Analysis and Design - CIS2321
IT Architect
Confidential, Jacksonville, Fl
Responsibilities:
- Research, prototype and set technical direction for the application development and systems staff.
- Develop PC/Mainframe software in support of CICS systems utilizing JAVA, VB, C++, PL/1, COBOL II, Assembler, and Sockets.
- Assisted application and system area with CICS related problems. F
- Maintained in-house CICS/IMS message queuing system.
- Designed, coded, and implemented TCP/IP applications using Java, C/C++, and COBOL. Coded CICS exits as required.
- Designed, coded, implemented and maintained CICS/IMS based E-mail and Fax system.
Sr. Software Developer
Confidential, Atlanta, Ga
Responsibilities:
- Developed CICS based software using IBM Cset, SAS C, Microsoft C, Borland C for Windows, Visual C++ and IBM Assembler.
- Coded COBOL and Assembled samples for customer exits.
- Assisted customer support and sales in problem resolution and customer enhancements including TCPIP and CICS configuration.
Confidential, Atlanta, Ga
Manager III
Responsibilities:- Technical support manager for network Confidential business products within the Customer Service Center.
- Provided training and direction in handling software and hardware problems relating to the products included within the business package for small business customers.
- Technical consultant to Sr. Management. Assisted in applications problem determination.
- Advised and assisted team members as needed. Devised new methods of communicating among different CICS based applications.
- Designed and programmed prototypes of PC software to replace mainframe applications.
- Managed a second level support team that received all problem calls for all applications that ran on the mainframe platform.
- Coordinated and assisted in the implementation of third party monitoring tools.
- Coded and implemented proactive monitoring tools for the IBM platform.
- Assisted in the specialty performance teams for the various online environments.
- Coordinated and implemented all changes to all CICS systems.
- Standardized all job streams and procedures.
- Performed all tuning changes.
- Assisted other staff members with problem determination and dump analysis.
- Provided training to staff members as required.
- Designed, coded, and implemented CICS exits as needed.
- Provided CICS technical information as required.
- Installed and maintained CICS software.
- Developed a CICS transaction routing system, similar to IBM’s dynamic router distributed with CICS V3, for CICS V2.
Sr. Software Development Specialist
Confidential
Responsibilities:
- Designed, coded and documented EYEWITNESS and TMON/CICS.
- Sr. team member for EYEWITNESS project.
- Assisted maintenance and support personnel as required.
- All products were CICS based and written in Assembler.
Senior Systems Software Consultant
Confidential, Jacksonville, Fl
Responsibilities:
- Responsible for all online systems (IMS and CICS).
- Supervise program development performed by other staff members.
- Plan and implement all program/system enhancements.
- Problem determination for all system outages and resolution.
- Perform capacity planning and performance tuning.
- Provide training on an as needs basis.
- Evaluate, test, and determine feasibility of all third party software.