Salesforce Administrator/Developer Resume McLean, VA - Hire IT People

SUMMARY

Certified Salesforce Administrator with over a decade of experience in media, software, and technical solutions. A solid knowledge of CRM administration, systems integrations, and media production, as well as a history of fostering collaboration, providing creative solutions, and promoting an environment necessary for success.

TECHNICAL SKILLS

Adobe Echosign, JobScience, QuickBooks, Zuora, Conga Composer, Lead Forensics, Marketo, Pardot, gUnify, etc.
Scrum/Agile environments
Adobe Acrobat, Photoshop, Illustrator, Microsoft Office, HTML, CSS logistics; planning live and taped coverage of news and entertainment events

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Salesforce Administrator/Developer

Responsibilities:

Extensive experience with core Salesforce functionality and beyond: Custom Objects, Formulas and Functions, Workflow Rules, Approval Processes, Role Hierarchy and Profiles, Console View, App Exchange, Sandbox deployments and Change Sets, System Monitoring, Email - to-Case/Lead, Report and Dashboard Design, Snapshots, Sharing Rules, and Permission Sets, etc.
Administrator/Developer for 1000+ Users across multiple SFDC instances and departments: Sales, Marketing, IT, HR, Finance, Production, etc.
Engage with business units to craft custom solutions, streamline practices, and ensure organizational wide standards.
Manage integrations with other systems, and work with ELT and data manipulation tools: Data Loader, Talend, Demand Tools, Workbench
Introductory training with advanced topics: Apex, Visualforce, Eclipse, SOQL, etc.

Confidential, Falls Church, VA

Salesforce Administrator/ Production Manager

Responsibilities:

Salesforce Administration: Helped develop platform for first use by the company, enabling a transition from prior CRM to use Salesforce for all day-to-day activities.
Managed syncs with accounting and HR programs.
Led and fostered 30+ Users with no prior SF knowledge.
Crafted manuals and learning materials to educate new employees for work processes utilizing the platform.
Expanded capabilities to automate previously manual processes.
Production Manager: Oversee and monitor AV productions from planning and hiring crews through invoicing.
Interviewed, vetted, and hired broadcast and technical personnel for such institutions as the Confidential .
Develop both vendor and client relationships to foster growth internally.
Direct interactions with Fidelity, Confidential, and other high profile companies.
Create and draft proposals, contracts, invoices and other legal and financial documents.

Confidential, Washington, DC

Technical Manager/Assignment Editor/Audio Technician/Video Editor/Director

Responsibilities:

Junior administrator for the proprietary CRM, Newsdesk, used by the entire network to monitor production.
Directed over 40 camera crews, couriers, and satellite truck operators around Washington, DC for national cable news reporting.
Delegated studio and control room resources and coordinated satellite and fiber transmissions.
Planned editorial coverage for the DC bureau; assigned reporters and producers to cover stories aired on Confidential, and sister networks HLN and Confidential International.
Edited video packages for use programming for all Confidential networks.
Responsible for fast, accurate updates during breaking news situations.
Directed live shots using Confidential reporters for affiliate markets across the country.
Covered events such as presidential elections and the wars in Iraq and Afghanistan.
Location sound engineer for taped and live events.
Provided audio for the '2006 US Poker Championship' for Confidential, "Where in the World is Matt Lauer?' segments for 'The Today Show', and interviews with notables like Donald Trump and Hilary Clinton.

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Salesforce Administrator/developer Resume

Mclean, VA

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