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System Analysis Resume

Nacogdoches, TX


To obtain an IT position at a top-tier organization and utilize the educational qualifications I have obtained at Kaplan University.

Upcoming Kaplan University masters graduate offering a strong academic background in IT combined with excellent critical thinking skills and trouble shooting techniques.
Quick to learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.
Possess excellent interpersonal skills, allowing effective interactions with colleagues of all demographics.
Strong attention to detail.


Masters of Science in Information Technology


Principles of Information Technology

Critical Concepts and Competencies for the IT Professional

System Analysis and Design

Information Systems Project Management

Database Management Systems

Computer Networks

Computer and Network Security

Management of Information Security

Work Experience
Confidential, Center, TX. February 2012-Present

Migration Specialist: Registering new SIM cards and transfer of customer account information onto new billing software.
Experience in creating test plans and provision of support in executing test plans.
Hands on experience in trouble-shooting and cell phone repairs.
Sales Representative: Leveraged strengths in persuasive communications and consultative sales to earn a reputation as a top sales performer.
Helped troubleshoot products and instruct customers on their proper use.
Earned commendations for teamwork, flexibility and work excellence in providing IT support

Confidential, Shreveport, LA. May 2011-October 2011

Well Logging Analysis: Working in wellsite units, collecting, logging and analyzing geologic samples.
Interpreting information from samples and communicating to drilling team to enhance safety and success.
Reporting back to the wellsite geologist and to the oil company via written reports.

Confidential, Nacogdoches, TX. February 2011-May 2011
Customer Service Representative: Communicate with current and prospective customers using computer and telecommunications software to give information and answer questions.
Enter data into computer database system.

Confidential, Nacogdoches, TX. January 2010-May 2010
Teaching Assistant (Geology Department): Teaching physical geology labs which includes: mineral and rock identification, mapping, cross-sections, and digenesis.

Technology Summary
Programming Software: Structured Query Language (SQL)
Billing Software: PSA, CoastGuard
Additional Software: Windows 2008 Server. Windows XP, Windows 7, Microsoft Office, Microsoft Project, Microsoft Visio, Surfer 8, Arc GIS, Kingdom Suite, Seismic UNIX, PETRA, MainLog, WellSite.
Available for Relocation & Travel

References Available Upon Request

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