Systems Administrator / Landesk Administrator Resume
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SUMMARY
I am a versatile IT specialist, who has been in the industry since 1997. In my current position, I am able to combine my drive of both logic and creativity. I excel in results - oriented organizations that are motivated by strategic growth, innovation, creativity, technology and are forward thinking.
PROFESSIONAL EXPERIENCE
Systems Administrator / LANDesk Administrator
Confidential
Responsibilities:
- Manage the client OU in Active Directory
- Create and manage Group Policy
- Administrate and manage LANDesk across servers and clients
- Create base computer images and provisioning templates
- Test various vendors’ software interaction with each other
- Maintain and perform monthly patch management across client machines
- Develop and maintain deployment / removal scripts for various software
- Remotely converted 2500 computers across 90 locations to Windows 7
- Developed, scheduled, managed and performed the rollout
- Migrate users to newer equipment
- Perform break / fix
- Fix software problems both locally and remotely
IT Consultant
ConfidentialResponsibilities:
- Ensure smooth job functionality of clients
- Work with various companies spanning industries
- Recommend and implement technology solutions
- Work with outside vendors (Art Systems, Concordance, PC Law, etc.) on specialized software implementation and support
- Test performance of vendor software on clients equipment ensuring usability
- Training of users in both software and hardware
- Manage Exchange Server / Active Directory / Domain Server / BES Server / Google Apps For Business
- Maintain infrastructure of both network and workstations (including routers, switches, access points, etc.)
- Perform hardware maintenance
- Perform data recovery on damaged equipment (hard drives, laptops, etc.)
- Migrate users to newer equipment and desktop images while maintaining profiles and integrity of specialized software
- Fix software problems both locally and remotely
Branch Support / Technical Support / PC Operations Specialist
Confidential, New York, NY
Responsibilities:
- Support of in-house programming, law, and graphics departments as well as trading floor
- Upgrade WinNT 4.0/2000 environment to Windows XP
- Set up and maintain End User Market Data Applications (Bridge, Reuters, etc.)
- Work with internal Market Data group and outside vendors to support and / or repair Market Data applications
- Maintain in house applications in conjunction with Programmers
- Set up Confidential ’s, Palm Pilots, etc. (syncing with internal Lotus Notes)
- Perform hardware maintenance on all desktop systems; including:
- Replacement of devices, such as hard drives, cd drives, floppy drives, motherboards, etc.
- Adding additional components
- Creation of bootable images of specific machine types using PQDI and Ghost
- Creation of “Home Access” machines for users; machines contain all applications found in-house and connect through VPN
- Perform software installations and maintenance during software conflicts
- Remote installation and support of branches
- SecureID Configuration
Systems Specialist / Applications Development
Confidential, New York, NY
Responsibilities:
- Provided help-desk duties for various clients including Deutsche Bank and ING Barings
- Provided on-site client support for custom made software
- Designed company web site
- Created client specific templates in Confidential Office products
- Performed hardware maintenance
- Designed and created images for use in software applications and sites