SUMMARY

• To secure a long - term full-time position in the field of Information Technology specializing in Systems Administration and Cybersecurity.
• Continue to further my education by completing a Master’s degree focusing on Cybersecurity.
• Gain experience and education required to attain CompTIA Security+, MCITP, CCNA, and CISSP certifications.
• Retain a position of increasing responsibility and authority where my work ethic, technical abilities, teamwork, and professionalism can provide maximum long-term benefit to an organization.
• Experience with building, integrating, and configuring new hardware (including handheld computing devices) and incorporating emerging technologies in small office settings.
• Repairing and troubleshooting peripheral devices including input devices, output devices, data storage devices, and A/V components.
• Experience with installing and updating software packages as well as creating and maintaining wired and wireless local area networks.
• Proficiency with administration of Mac OS X and Microsoft Windows 2000/XP/Vista/7/10 operating systems, Windows Server environments, Microsoft Office 365, and Microsoft Office Suite applications.

PROFESSIONAL EXPERIENCE

Systems Administrator/IT Manager

Confidential, Annandale, VA

Responsibilities:

• Provide expert guidance, direction, and leadership in regards to company's selection and use of technologies
• Responsible for overall implementation, management, security, and maintenance of organization’s IT functions
• Accountable for evaluation of operational efficiency of different IT systems
• Ensure computer systems and all networked peripherals function securely and optimally
• Accountable for security of network and all connected information systems and peripherals
• Plan and implement additions, deletions, and major modifications in pursuit of IT and business goals
• Responsible for administration of Windows Server 2016 infrastructure: Active Directory, DHCP and DNS Servers
• Responsible for optimization and management of CISCO VOIP phone system
• Accountable for modifications and upgrades on existing IT systems and related components
• Responsible for aligning hardware, software, and associated peripherals with organizational needs
• Provide oversight and ongoing management of information security programs and technical systems
• Instruct and train computer users on security policies and procedures
• Provide technical assistance in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities for over 120 end users
• Accountable for systems administration activities associated with Office 365
• Responsible for SharePoint development and administration
• Accountable for DFARS and NIST 800-171 compliance
• Responsible for mobile phone configuration and maintenance ( Confidential, Confidential, Confidential )
• Responsible for repair and restoration of malfunctioning IT systems (hardware and software repair of laptop computers, desktop computers, printers, networking devices, and mobile phones)
• Planned and implemented company-wide migration of SharePoint and Microsoft Exchange services resulting in a 60% decrease in IT infrastructure costs
• Planned and implemented Windows Server infrastructure
• Developed and implemented company-wide Cybersecurity policy
• Planned and implemented company VOIP phone system