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Systems Administrator/it Manager Resume

Annandale, VA

SUMMARY

  • To secure a long - term full-time position in the field of Information Technology specializing in Systems Administration and Cybersecurity.
  • Continue to further my education by completing a Master’s degree focusing on Cybersecurity.
  • Gain experience and education required to attain CompTIA Security+, MCITP, CCNA, and CISSP certifications.
  • Retain a position of increasing responsibility and authority where my work ethic, technical abilities, teamwork, and professionalism can provide maximum long-term benefit to an organization.
  • Experience with building, integrating, and configuring new hardware (including handheld computing devices) and incorporating emerging technologies in small office settings.
  • Repairing and troubleshooting peripheral devices including input devices, output devices, data storage devices, and A/V components.
  • Experience with installing and updating software packages as well as creating and maintaining wired and wireless local area networks.
  • Proficiency with administration of Mac OS X and Microsoft Windows 2000/XP/Vista/7/10 operating systems, Windows Server environments, Microsoft Office 365, and Microsoft Office Suite applications.

PROFESSIONAL EXPERIENCE

Systems Administrator/IT Manager

Confidential, Annandale, VA

Responsibilities:

  • Provide expert guidance, direction, and leadership in regards to company's selection and use of technologies
  • Responsible for overall implementation, management, security, and maintenance of organization’s IT functions
  • Accountable for evaluation of operational efficiency of different IT systems
  • Ensure computer systems and all networked peripherals function securely and optimally
  • Accountable for security of network and all connected information systems and peripherals
  • Plan and implement additions, deletions, and major modifications in pursuit of IT and business goals
  • Responsible for administration of Windows Server 2016 infrastructure: Active Directory, DHCP and DNS Servers
  • Responsible for optimization and management of CISCO VOIP phone system
  • Accountable for modifications and upgrades on existing IT systems and related components
  • Responsible for aligning hardware, software, and associated peripherals with organizational needs
  • Provide oversight and ongoing management of information security programs and technical systems
  • Instruct and train computer users on security policies and procedures
  • Provide technical assistance in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities for over 120 end users
  • Accountable for systems administration activities associated with Office 365
  • Responsible for SharePoint development and administration
  • Accountable for DFARS and NIST 800-171 compliance
  • Responsible for mobile phone configuration and maintenance ( Confidential, Confidential, Confidential )
  • Responsible for repair and restoration of malfunctioning IT systems (hardware and software repair of laptop computers, desktop computers, printers, networking devices, and mobile phones)
  • Planned and implemented company-wide migration of SharePoint and Microsoft Exchange services resulting in a 60% decrease in IT infrastructure costs
  • Planned and implemented Windows Server infrastructure
  • Developed and implemented company-wide Cybersecurity policy
  • Planned and implemented company VOIP phone system

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