SUMMARY

A detail oriented Confidential Professional with over 20 years’ experience providing creative, cost effective custom solutions and services with data center colocation and cloud computing technologies. I am seeking employment opportunities where I can leverage my professional experience in sales, network engineering, systems engineering, customer service, and technology management that will contribute to the expansion and strength of an organization.

AREAS OF EXPERTISE

• AWS Business Professional Accreditation
• AWS Technical Professional Accreditation
• VMware Sales Professional Accreditation
• Colocation Data Center Management
• Server Virtualization
• Cloud Web Hosting
• Leased Fiber Optic Ethernet Services

TECHNICAL SKILLS

• Microsoft Office 365
• MS Azure
• MS Hyper - V
• Firewall Security
• Network Engineer
• LAN WAN
• Website Development
• Windows Server 2012 & 2003
• Dell Server Hardware
• Dell Switch Hardware
• Cisco Hardware
• Asterisk VoIP
• FreePBX
• VoIP
• Ubiquiti Networks
• Google Docs
• Google G-Suite
• SIP
• Active Directory
• Exchange 2010
• Amazon Web Services (AWS)
• IBM SoftLayer
• VMware
• Veeam

PROFESSIONAL EXPERIENCE

IT Project Manager Cloud Services Engineer

Confidential

• Achieved AWS Business Professional accreditations requirement
• Achieved AWS Technical Professional accreditations requirement
• Achieved Partner Required VMware Sales Professional accreditation (VSP)
• Achieved Partner Required VMware Technical Sales accreditation (VTSP)
• Achieved Partner Required VMware Federal Sales accreditation
• Consulting Partner for Microsoft Azure Cloud Services
• Established strategic Partnership where MARSHALL would have the capability of offering and developing a custom user access portal to IBM’s laaS Platform
• Achieved Partner Required Veeam Sales Professional (VMSP)

Director

Confidential

Responsibilities:

• As the Director of Confidential, specializing in managed Data Center Services, I was directly responsible for Confidential 's Internet Service and data center colocation division- Confidential .
• The Confidential Internet service offers direct fiber optic connectivity to the Equinix DC2 data center facility located in Ashburn, Virginia.
• Included in my role was the management of the Network Operations Center- NOC where I was responsible for maintaining a 99.999 percent uptime for all Internet services provided by Confidential .
• The Confidential NOC is responsible for monitoring three colocation data centers and all Confidential point-to-point wireless and fiber optic Internet services in Northern Virginia.
• The Confidential Campus consists of three data centers and 150FT Confidential tower located on a private eight acre campus.

Environment:

• Windows 2003 / 2008 / 2012 Server
• Exchange 2003/2010 Server
• Blackberry Enterprise Server 4
• Ubuntu & Red Hat Linux
• Confidential Enterprise 8300 VOIP System
• Asterisk VOIP PBX/ SIP Trunking
• Point-to-Point Fiber Optic Service WDM
• Mail Cleaner Open Source Anti Spam
• Vyatta/VYOS/Brocade BGP Routing
• Cisco PIX 515 R/UR Firewall
• Cisco GSR 12000/7200/2600 Series
• Cisco 2900/3500 Series Switches
• HP Procurve 5300 Series Chassis Switch
• Adtran Call Attendant Voicemail Server
• Digium PRI/SIP Gateway
• VMware ESXi /Hyper-V /VirtualBox
• Channelized T3 Service
• 5G Wireless Bridge -Point to Multipoint

Confidential

Engineered and Implemented

Responsibilities:

• Provided Server and Network Support for Cyber Security exercises
• Managed Data Center Colocation services for the campaign
• Leveraged Confidential 's data center facilities for the American Samoa Islands
• US Census Disaster Recovery Project

Director

Confidential

Responsibilities:

• Repaired and implemented new Windows 2003 Active Directory and Microsoft Exchange 2003 servers.
• Transitioned the company to Asterisk/SIP technology for new business center expansion for the Veterans Administration.
• Retired the legacy Nortel PBX systems.

Network Engineer

Confidential

• As Confidential corporate Network Engineer I leveraged my skills to assess and re-engineer Confidential private data center colocation cage space at Confidential.
• Additionally, I managed Confidential T3 and T1 customers across the Washington DC metropolitan area.
• Beyond Confidential network infrastructure, I was also responsible for Administering and maintaining the corporate Windows 2003 Active Directory, Microsoft Exchange 2003 servers and Confidential PBX system.

Confidential

Projects Engineered and Implemented

Responsibilities:

• Recruited sales, marketing, and facilities management for business development and cell tower maintenance
• Engineered 2.4Ghz, 5Ghz Wireless Point-to-Point Internet Service
• Expanded fiber optic service to the Confidential DC2
• Responsible for relocating data center co-location customers from Confidential 's main campus to Confidential 's private leased colocation space at Confidential - DC2.
• Responsible for securing and negotiating data center space in Vienna, VA
• Expanded current T3 footprint and T1 consolidation

Customer Software Support Specialist

Confidential

• I was hired as a Customer Software Support Specialist. My primary responsibility was to interact with the Programming Department and provide recommendations for product revision changes based on deficiencies identified via customer technical support calls.
• In addition, I provided technical support for Credit Union Branch Managers in all aspects of the CompuShare accounting software.
• This included software installation, resolving balancing issues, general ledger setup, running daily/monthly reports, and payroll batch processes.
• I also assisted Credit Unions with debit card and payroll Internet transactions via secure FTP/HTTPS uploads and coordinated Windows peer to peer networking issues with the Hardware Department.

Senior Networking Technical Support

Confidential

• Senior Networking Support Specialist providing pre-sales Network and Server hardware configurations for Confidential ’s Business Development Managers and Government Resellers nationwide.
• During this time I was a lead technical support specialist for the Confidential Frameworks Total Integration Team where I reviewed custom Server and Network hardware configurations to insure compatibility and optimal configuration before shipping to the customer.

Environment:

• Cisco
• Intel
• Transition Networks
• Microsoft
• IBM
• Compaq
• HP
• Adtran
• McAfee