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Manager - Sales Engineering Resume

Houston, TX

SUMMARY

  • Accomplished, results oriented Senior - level Systems / Sales Engineer with over twenty years experience successfully designing, implementing, and managing network communications systems and technology in diverse industries including telecommunications, software development, and semi-conductor.
  • Extensive experience with adapting and integrating leading edge technology and concepts into viable business solutions
  • Excellent strategic vision and ability to apply technology in various contexts
  • In-depth knowledge and experience with architecting and managing complex network and computing systems
  • Broad technical knowledge and perspective with proven ability to deliver results
  • Solid project management and communications skills

TECHNICAL SKILLS

Hardware: Wireless Microwave (RF) Broadband ( Confidential /Cambium, Ubiquiti, Engenius), Axis Communications Certified Professional, VSAT (iDirect, Gilat), Broadcast Television Down-link and CATV Equipment ( Confidential, Scientific Atlanta, Tandberg, Wegener), Video Encoders and IPTV Processing Platforms (Minerva, SkyStream/Tandberg, Tut Systems/ Confidential ), Data Network Switches and Routers, Set-Top-Boxes, Servers, PCs Networking TCP/IP, LAN/WAN, IP Multicast, Extreme Networks’ Extremeware and XOS, Cisco IOS

Technologies: Microwave RF Wireless, LTE, VSAT / BGAN / Satellite Communications, IPTV, VoD, Digital Video (MPEG), SCADA, M2M, Fiber (FTTH / FTTx)

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Manager - Sales Engineering

Responsibilities:

  • Drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for remote communications and managed security products and services
  • Articulate technology and product positioning to both business and technical users targeting primarily large Confidential and Confidential ) companies
  • Identify and address all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
  • Preparation of responses to the technical and functional elements of RFPs and RFIs including RF path analyses, proposed RF designs, and equipment selection
  • Assist customers with procuring commercial tower leases and preparation of FCC applications when necessary for deployment of licensed frequencies
  • Development and delivery of product demonstrations to customers at field events such as conferences, tradeshows, seminars, etc.
  • Provide product and technical training for sales team and customers
  • Manage and mentor a team of two sales engineers to successfully perform similar responsibilities

Confidential, City, Texas

Senior Engineer - Project Manager

Responsibilities:

  • Manage the design and implementation of licensed and unlicensed microwave wireless networks facilitating broadband connectivity, VoIP, intercom systems, and IP based video to drilling sites and remote offices of major Confidential and Confidential companies
  • Project Lead Created successful technical models to accommodate rigorous customer needs in challenging and remote environments
  • Manage the sourcing of equipment and services from vendors and third party service providers o Ensure objectives and customers' requirements are being met throughout various phases of the project
  • Manage internal and external communications and address any unforeseen issues as they arise
  • Provide business development, sales, and marketing support
  • Facilitate customer meetings to present technical information and serve as a technical resource o Assist in preparing customer proposals (engineering designs, pricing, etc...) o Design and implement demos for customers and tradeshows o Successfully contracted and deployed 13+ Confidential rigs for Pioneer Natural Resources o Increased the volume of business with Apache from 6 rigs to 50+ rigs/ field offices in 18 months
  • Liaison between internal and customer IT/engineering teams
  • Identify customers’ functional requirements
  • Work with equipment vendors and other service providers to identify, research, design, and test equipment/solutions
  • Train and support field personnel in the installation, configuration, and deployment of solutions
  • Provide Tier 3 technical support
  • Train and support NOC personnel, field technicians, and customers on processes and procedures to resolve technical issues throughout various stages of projects and jobs

Confidential, Missouri City, Texas

Senior Systems Engineer

Responsibilities:

  • Provide engineering design and support services to a multiple service operator (MSO) servicing upscale residential high-rise buildings, condominiums, and various hospitality properties in Florida
  • Design FTTx, GPON, and Active-Ethernet based networks for new as well as retrofit properties to distribute IPTV, data, and VoIP services

Confidential, League City, Texas

Senior Systems Engineer

Responsibilities:

  • Principal engineer responsible for the research and development of a comprehensive turn-key IPTV solution, enabling Fiber-to-the-Home (FTTH), private cable operators, and telephone companies to deploy advanced IPTV services consisting of over 300 unique channels of premium High-Definition (HD) and Standard Definition (SD) television services
  • Engineered and implemented a regional IPTV head-end facility in Miami, FL
  • Managed personnel and resources focused on the design, integration, and implementation of Bundled Digital Services (BDS)
  • Successfully deployed and supported BDS services in 6 Houston area FTTH communities servicing over 1200 customers and enabling services to over 3500 additional homes
  • Engineered and integrated video entertainment systems for FTTH operators of luxury condominiums and master planned communities in Miami, FL Phoenix, AZ and Las Vegas, NV

Confidential, Houston, Texas

Manager - Systems Engineering

Responsibilities:

  • Primary architect and manager of a group of 15 network and systems engineers responsible for the design, implementation, and support of an entertainment on demand system deployed over Confidential 's IP network, providing streaming VoD (Video On Demand) service to over 1000 broadband subscribers in several cities

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