Systems Administrator Resume
Cheyenne, WY
SUMMARY
Passionate, results - driven IT systems engineer with measurable success implementing a broad range of corporate IT initiatives; collaborating in planning, analyzing, and implementing solutions in support of business and IT objectives. Analytically focused on integrating technology at all business levels. Hands-on experience with all stages of system development, including definition of requirements, design, testing, implementation, and support.
TECHNICAL SKILLS
Platforms: Office365, ESXi/ESX/vSphere 4-6, Windows XP—10, Windows Server 20002016, Exchange 2007-2016, Linux, macOS 10.1-10.12, SharePoint 2013, MSSQL 20002016, JUNOS, Dell Compellent SAN, PFSense firewall
Networking: LAN/WAN, VPN, SNMP, VLAN, Ethernet, Fibre Channel, VoIP
Languages: Python, Ruby, SQL, PowerShell/batch scripting, Linux .sh/bash, AppleScript
PROFESSIONAL EXPERIENCE
SYSTEMS ADMINISTRATOR
Confidential
Responsibilities:
- Created extensive system documentation using Confluence/Atlassian Software
- Implemented local macOS Server for asset management of iOS and macOS devices
- Implemented new Corporate Help Desk system using JIRA/Atlassian Software
- Transitioned local Dev/QA environment to Rackspace Cloud environment
- Reworked Corporate Office gateway to better prioritize traffic and prevent bandwidth over-utilization
- Implemented RaspberryPi-based dashboards for various departments depicting key metrics for website application, also functions as a heads up display with weather, RSS news feeds, and additional business metrics
SERVER VIRTUALIZATION ENGINEER
Confidential, CHEYENNE, WY
Responsibilities:
- Upgraded entire company virtualization platform to Confidential vSphere 6.0u1 from vSphere 5.1
- Integrated acquired bank server assets, specifically VM's into current bank system
- Implemented company's first SSD storage in primary datacenter to increase performance of key database servers as well as the overall virtual platform
- Engineered new SAN as part of upgrade from 4Gb Fibre Channel to 16Gb Fibre Channel
- Designed, engineered, and deployed internal Confidential Site Recovery Manager for automated recovery of key VM's at DR/BCP datacenter site
- Lead DR/BCP tests, specifically recovering Item Processing system in DR/BCP datacenter (consisting of several VM's) twice yearly as part of compliance and auditing requirements
- Produced extensive documentation for datacenter, including Visio rack diagrams, step- by-step procedural instructions, and lead development on our internal SharePoint documentation site
- Virtualized and consolidated existing backup system from 8 physical servers to 4 VM's with the Backup Administrator
SERVER ADMINISTRATOR
Confidential CHEYENNE, WY
Responsibilities:
- I was initially hired to fill an open Server Administrator role, however, after the departure of a staff member I was promoted to Server Virtualization Engineer.
SYSTEM SUPPORT SPECIALIST
Confidential, CHEYENNE, WY
Responsibilities:
- Developed & deployed from the ground up a SharePoint 2013 system with InfoPath web forms and Office Web Apps to automate a previously paper based work order system for Graphics Department
- Developed and implemented an entirely new network infrastructure at our HQ with VLAN's and ShoreTel VoIP system on Juniper JUNOS switching platform
- Developed and deployed an Ubuntu-based FreeRADIUS server to implement 802.1x authentication for wireless network security
- Deployed new security system to our 10 company stores, including camera/DVR system, burglar alarm, and key fob system
NETWORK TECHNICIAN
Confidential, LARAMIE, WY
Responsibilities:
- Implemented a virtual desktop infrastructure system based on Confidential View built on an HP Blade C3000 System with 30 Confidential PCoIP zero clients
- Deployed an Exchange 2007 email server and transitioned staff from old email system
CUSTOMER SERVICE REPRESENTATIVE
Confidential, LARAMIE, WY
Responsibilities:
- I assisted customers by processing deposits, withdrawals, cashier's checks, money orders, printing statements, etc.
WIRELESS CONSULTANT
Confidential, LARAMIE, WY
Responsibilities:
- I learned Confidential approved sales techniques and strategies.
- I assisted customers in selecting the appropriate plan, device, and accessories for their specific needs.
- I met and exceeded monthly sales goals to reach bonuses.
- I continued training in approved sales techniques and attended out of town training for specific devices.
- I became intimately familiar with the workings of cellular phones specifically repairing water damaged phones.