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Systems Administrator Resume

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Cheyenne, WY

SUMMARY

Passionate, results - driven IT systems engineer with measurable success implementing a broad range of corporate IT initiatives; collaborating in planning, analyzing, and implementing solutions in support of business and IT objectives. Analytically focused on integrating technology at all business levels. Hands-on experience with all stages of system development, including definition of requirements, design, testing, implementation, and support.

TECHNICAL SKILLS

Platforms: Office365, ESXi/ESX/vSphere 4-6, Windows XP—10, Windows Server 2000­2016, Exchange 2007-2016, Linux, macOS 10.1-10.12, SharePoint 2013, MSSQL 2000­2016, JUNOS, Dell Compellent SAN, PFSense firewall

Networking: LAN/WAN, VPN, SNMP, VLAN, Ethernet, Fibre Channel, VoIP

Languages: Python, Ruby, SQL, PowerShell/batch scripting, Linux .sh/bash, AppleScript

PROFESSIONAL EXPERIENCE

SYSTEMS ADMINISTRATOR

Confidential

Responsibilities:

  • Created extensive system documentation using Confluence/Atlassian Software
  • Implemented local macOS Server for asset management of iOS and macOS devices
  • Implemented new Corporate Help Desk system using JIRA/Atlassian Software
  • Transitioned local Dev/QA environment to Rackspace Cloud environment
  • Reworked Corporate Office gateway to better prioritize traffic and prevent bandwidth over-utilization
  • Implemented RaspberryPi-based dashboards for various departments depicting key metrics for website application, also functions as a heads up display with weather, RSS news feeds, and additional business metrics

SERVER VIRTUALIZATION ENGINEER

Confidential, CHEYENNE, WY

Responsibilities:

  • Upgraded entire company virtualization platform to Confidential vSphere 6.0u1 from vSphere 5.1
  • Integrated acquired bank server assets, specifically VM's into current bank system
  • Implemented company's first SSD storage in primary datacenter to increase performance of key database servers as well as the overall virtual platform
  • Engineered new SAN as part of upgrade from 4Gb Fibre Channel to 16Gb Fibre Channel
  • Designed, engineered, and deployed internal Confidential Site Recovery Manager for automated recovery of key VM's at DR/BCP datacenter site
  • Lead DR/BCP tests, specifically recovering Item Processing system in DR/BCP datacenter (consisting of several VM's) twice yearly as part of compliance and auditing requirements
  • Produced extensive documentation for datacenter, including Visio rack diagrams, step- by-step procedural instructions, and lead development on our internal SharePoint documentation site
  • Virtualized and consolidated existing backup system from 8 physical servers to 4 VM's with the Backup Administrator

SERVER ADMINISTRATOR

Confidential CHEYENNE, WY

Responsibilities:

  • I was initially hired to fill an open Server Administrator role, however, after the departure of a staff member I was promoted to Server Virtualization Engineer.

SYSTEM SUPPORT SPECIALIST

Confidential, CHEYENNE, WY

Responsibilities:

  • Developed & deployed from the ground up a SharePoint 2013 system with InfoPath web forms and Office Web Apps to automate a previously paper based work order system for Graphics Department
  • Developed and implemented an entirely new network infrastructure at our HQ with VLAN's and ShoreTel VoIP system on Juniper JUNOS switching platform
  • Developed and deployed an Ubuntu-based FreeRADIUS server to implement 802.1x authentication for wireless network security
  • Deployed new security system to our 10 company stores, including camera/DVR system, burglar alarm, and key fob system

NETWORK TECHNICIAN

Confidential, LARAMIE, WY

Responsibilities:

  • Implemented a virtual desktop infrastructure system based on Confidential View built on an HP Blade C3000 System with 30 Confidential PCoIP zero clients
  • Deployed an Exchange 2007 email server and transitioned staff from old email system

CUSTOMER SERVICE REPRESENTATIVE

Confidential, LARAMIE, WY

Responsibilities:

  • I assisted customers by processing deposits, withdrawals, cashier's checks, money orders, printing statements, etc.

WIRELESS CONSULTANT

Confidential, LARAMIE, WY

Responsibilities:

  • I learned Confidential approved sales techniques and strategies.
  • I assisted customers in selecting the appropriate plan, device, and accessories for their specific needs.
  • I met and exceeded monthly sales goals to reach bonuses.
  • I continued training in approved sales techniques and attended out of town training for specific devices.
  • I became intimately familiar with the workings of cellular phones specifically repairing water damaged phones.

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