It Specialist (network/security) Resume
Washington, DC
SUMMARY
Technical Project Manager/Network Security Engineer/Team Lead/Sr Network Engineer with extensive experience in providing tier 3 & 4 support for multi - vendor firewalls, load balancers, routers and switches; installation, configuration, and troubleshooting and technical consulting on various LAN/WAN network issues within a complex and large scale networked environment.
TECHNICAL SKILLS
- Well versed in Cisco
- Novell
- Windows 2000 and Linux.
- Troubleshoot all areas of the network including LAN/WAN components
- Point-to-Point circuits
- Frame Relay and ATM.
AREAS OF EXPERTISE
- Project Planning & Management
- Plan, organize and lead technical projects.
- Network Security and Engineering
- Network Security Auditing, Certification, Accreditation, and Validation.
- Technical Support Training
- End User Training
- Information Assurance
- Productivity Improvement
- Specialties: Various LAN and WAN Technologies multi-vendors and multi-platforms.
PROFESSIONAL EXPERIENCE
IT Specialist (Network/Security)
Confidential
Responsibilities:
- I am part of the team of network and security engineers that manage the Office of the Chief Financial Officer network and security infrastructure. My primary responsibilities include load balancer configurations, endpoint security, incident response, logging and security incident/events management, new product evaluation, router, switch, and firewall maintenance and troubleshooting, PKI and certificate management.
- My duties also included assistance with server and workstation patch management, application distribution, assisting with hardware and software maintenance contract management, assistance with SharePoint application configuration, assistance with multiple SaaS administration and troubleshooting, assisted with ensuring OCFO IT Security policies and procedures are compliant with the NIST 800-53 framework and IRS 1075 publication including all 17 control families within the IRS 1075 publication.
- I assisted with the revival of the change management process which included creating and maintaining a SharePoint site which included Change Management, and other pertinent request forms f or continued management of IT operational procedures. These procedures included server request, PKI/Certificate request, server administration request, and other IT/Security procedures. I also assisted IRS contracted auditors with the IT and security infrastructure assessments at OCFO.
Owner
Confidential
- We are a full services IT consulting firm that provides both onsite and remote IT Services for the Washington DC Metro Area. Our team specializes in multiple disciplines within IT including network security, network services, network support, workstation deployment, disaster recovery, help desk, web design, web hosting, virtualization using VMWare or Hyper-V, email hosting, cloud security, cloud infrastructure, provide AWS and Azure support, Windows, Novell, Linux, routing and switching and VPN. (Both SSL and IPSEC)
- We service small to medium size businesses primarily however our team has over 50+ years of enterprise network and network security experience with small, medium, and large organizations. We have also provided network services, support, and security for multiple federal, state, and local agencies. We are more than capable of planning, implementing, and supporting larger networks comprising of 1 or 10000+ users. We support both profit and non-profit organizations. Please feel free to contact us to discuss your requirements and provide a no hassle quote for services.
IT Specialist
Confidential
Responsibilities:
- Assisting customers with their Load balancer requirements including installation of F5 Load Balancers (1500, 3400, 6400, and 6900 models), assisting with configuration efforts with the network team/staff members. Installation configuration and management of multiple F5 Load Balancers within the Hosting division. Assisting customers with their FISMA auditing requirements by addressing multiple vulnerabilities discovered by host based scanning software. This includes NIST 800-53 Security Controls, providing Security Test and Evaluation criteria and reviews for multiple hosting customers at federal civilian and defense organizations.
- Configuration and troubleshooting multiple firewalls including Cisco ASA 5510, 5520, 5550 and 5580 devices.
- Firewall policy auditing to ensure proper performance is obtained with the customer hosted firewalls. Provided appropriate advice for any NIST 800-53 requirements regarding customer hosted platforms.
- Assisted customers with proper requirements for any NIST related mitigation issues for their hosted platforms.
- Installation, configuration, and troubleshooting of Syslog Server(s) utilizing the Arcsight Logger package. Configuration, maintenance and troubleshooting of EM7 Network Monitoring and Management Appliance. Created and maintained LAB for proof of concept testing using older surplus equipment. This was a lab to test OS firmware upgrades to our F5 devices.
- Configured, maintained Sharepoint 2007 and 2010 sites for multiple customers.
Information Technology Trainer and Advisor
Confidential, Washington, DC
- Provide IT Training for students between the ages of 18 - 25 to assist them with their efforts to obtain employment within the IT field as an entry level help desk professional.
- I teach various topics including the networking module for A+, network service and support overvview, and basic network security.
Senior Communications Manager
Confidential
Responsibilities:
- Installation, configuration, maintenance of all routers and switches throughout the network.
- Provided tier 4 troubleshooting to remote sites for internet access and local area network connectivity issues.
- Assisted users/admins with network setup of their DMZ network devices and network services
- Provided network design and troubleshooting of new technology efforts including VoIP and Wireless LANs using Cisco Aironet devices.
- Installation, configuration, and troubleshooting of new tacacs server, Sharepoint, ASA 5520 and ASA5510.
IT Specialist
Confidential
Responsibilities:
- Installed, configured and maintained Local Area Network for 30 users.
- Provided day to day support for users.
- Implemented helpdesk software from inception to completion allowing users to self service portals for knowledgebase and creating tickets.,
- Created Windows 2003 Domain with Exchange 2003.
- Implemented and maintained VPN access for all users. provided wireless connectivity and configuration for several users within office spaces that did not have category 5 outlets for network connectivity.
Network Team Lead/Senior Network Engineer
Confidential
Responsibilities:
- Team Lead for the LAN/WAN groups (consisted of 16 people)
- Conduct Weekly staff meetings to provide status of projects.
- Submitted status reports and SLA information to Project Manager for client deliverables
- Delegated projects provided by client to the project manager
- Assisted Deputy Project Manager with issues regarding Enterprise Architect Solutions for DOT consolidation project.
- Created and published SOPs for LAN/WAN group
- Managed standard router, switch, and firewall configurations
- Firewalls, routers, VPN concentrators, and switches at 15 FRA regional, satellite, and HQ sites.
- Windows 2000 and Windows 2003 Radius servers
- TACACS servers for routers, switches, and firewall admin access
- Intrusion Detection and Prevention products
- Network Management servers
- Patch Management Services, Antivirus, and Spyware
Senior Network Engineer
Confidential
Responsibilities:
- Provided Test Results for COTS products that were included within the network assessment
- Managed Test Lab which simulated a corporate live environment
- Managed and provided proof of concept for several COTS products.
- Planned, Designed, and implemented test lab to simulate corporate environment
Senior Network Engineer
Confidential
Responsibilities:
- Managed firewalls, routers, and switches at 15 ATEC sites
- Managed Intrusion Detection server at HQ
- Provided NDS and Windows assistance to Network Operations Center staff
- Installed, configured, and managed Web File Services to assist with Novell to Windows 2000 migration
- Managed Novell to Windows 2000 migration for 2500+ users
Senior Network Engineer
Confidential
Responsibilities:
- Managed firewalls, routers, and switches at 15 ATEC sites
- Managed Intrusion Detection server at HQ
- Provided NDS and Windows assistance to Network Operations Center staff
- Installed, configured, and managed Web File Services to assist with Novell to Windows 2000 migration
- Managed Novell to Windows 2000 migration for 2500+ users
Team Lead/Senior Network Engineer
Confidential
Responsibilities:
- Managed 2 sites consisting of 800 users using Novell 5x and Windows 2000
- Managed GroupWise servers and clients
- Managed routers, switches, and firewall for both HQ and its satellite site.
- Provided detailed network assessment reports to client to meet SLA and other client deliverables
- Team Lead to group of 13 including help desk and engineer staff
- Developed software application standard installs using ZenWorks for Servers and desktops
Senior Network Engineer
Confidential
Responsibilities:
- Assisted with the US West and Qwest Backbone merger
- Provided router and firewall support to the Qwest Security center
- Managed 65+ routers in the Dial Up networking group and Network Operations Center which provided POP sites for Microsoft, AOL, and Lynx Internet Services Provider.
- Assisted with the L2TP installation, configuration, and troubleshooting for Qwest Internet Services customers.
Senior ATM Network Engineer
Confidential
Responsibilities:
- Managed group of 6 engineers during the implementation of Verizon DSL in the NorthEast Region (New Jersey, Massachusetts, and New York)
- Provided configuration assistance of firewall, router, and switch(s) to Verizon Network Operations Center staff when required.
Team Lead/Network Specialist
Confidential
Responsibilities:
- Managed 8 sites routers, switches, and proxy server
- Conducted site assessment for enhanced network infrastructure connectivity
- Conducted weekly meetings for project status reports to be submitted to the VP of Finance and Information Technology
- Implemented enhanced ip scheme for network devices including workstations, servers, switches and routers
- Managed the Novell to Microsoft NT 4.0 migration of 115 users
Senior Network Engineer
Confidential
Responsibilities:
Assist Dial Up NOC with issues regarding connectivity for multiple organizations including AOL, MSN, and Lynx. Also, assisted in testing and implementation of L2TP services on Dial Up NOC infrastructure to support RADIUS services for multiple ISPs.
Senior LAN Analyst
Confidential
Responsibilities:
- Assisted WAN group with routing and switching issues
- Provided assistance with customized desktop applications and desktop operating systems
- Conducted daily Antivirus checks
- Managed 54 Novell and Windows file servers
- Provided assistance to LAN group with new Backup Strategy
- Assisted Technical Infrastructure Group with new computer room installation, configuration, and design.
- Provided standard configuration for routers and switches on the current network and the new network in the newly designed computer room.
- Managed the Novell 3.11 to Novell 3.2 migration.
- Assisted with several application issues including Lotus Notes, SMS, and Mcafee Antivirus
Senior Systems Engineer
Confidential
Responsibilities:
- Managed group of 6 engineers
- Conducted weekly server checks and provided reports to project manager for client deliverables
- Managed the Novell to Microsoft NT 4.0 migration of 3500+ users
- Conducted the Novell GroupWise site assessment for migration efforts to Microsoft Exchange 5x
- Implemented the 3500+ user Novell GroupWise to Microsoft Exchange migration
- Installation, configuration, and managed Cisco Catalyst 2900 and 5000 series switches throughout the enterprise network.
Computer Spcecialist
Confidential
Responsibilities:
- Managed 65+ LAN/WAN from HQ
- Provided Tier I, II, III, and IV support for LAN Admin at each site
- Conducted site assessment at each site to support Wordperfect Office migration to GroupWise
- Managed and Implemented migration from Wordperfect Office to GroupWise
- Managed 65 servers
- Conducted daily backups for HQ and provided reports to manager for weekly status reports