SUMMARY:

• Design and planning of UC and network projects based on Confidential UC products in national and international environments. Multisite implementation and advanced problem resolutions. Negotiation of RFPs, support to Presales and Technical Authority.
• Expert level in planning, configuration and supervision of migrations and installations of switches and routers: Confidential, Ruby - Tech. Complete LAN design at L1/ Confidential for global customers, which includes HA and advanced QoS.
• Expert level Design and planning as well as High and Low Level Design for routing protocols: OSPF, BGP, EIGRP, RIP, as well as MPLS, VRFLite and other carrier technologies.
• Confidential HCS Servers, for clusters for VMWare, Confidential Communication Manager, Presence, Unity and Unity Connection, Contact Center Express, CiscoWorks, Windows IAS or Windows 2008.
• Advanced level in Planning and problem resolution in PIM, STP, VTP and others Confidential, technologies like VPNs, NAT, Multicasting, VLANs.
• Advanced to Expert level in installation, design, and deployment of virtualization on VMWare eSphere, ESX/ESXi hosts, Thin Clients, Industry embedded systems and Information Kiosks.
• Proficiency in Relational Database design, focused on MySQL. Optimization and search programming.
• Advanced Management of integrated packages: Imagicle (Stonevoice), Zoomit Voip Recording, Windows Server 2000-2003-2008, eGroupWare and Sharepoint. Extended knowledge of Astaro, Confidential PIX/ASA, and Fortinet UTMs. SSL gateways from Watchguard and Array Networks. Monitoring with Nagios, Cacti, opManager.
• Advanced to Expert level in Office packages and system administration: Linux Servers, Windows 2000, XP, 2003, 2008, 7, Vista, Redhat (CentOS), Debian (Ubuntu).

PROFESSIONAL EXPERIENCE:

Senior Consulting Specialist

Confidential

Responsibilities:

• Low Level Design Senior Engineer - Consulting with Alcorce Telecomunicaciones
• Dedicated team focused on managed service in order to prepare specific designs, consolidating standard and special functionalities.
• Support to all other areas of Operations and Business Units: Presales/ Engineering/ Technical Authority/ Migration /Configuration/ Provisioning teams and PMOs.
• Provide technical support to Provisioning/Activation team during execution of the implementation plan. Redaction and validation of plans. Negotiation with end Customers, Providers and Country Managers.
• Special Projects and Design Specialist - Consulting with Alcorce Telecomunicaciones
• Design of transformations for MPLS/BGP/LAN global customers. Creation of Site Surveys and WAN/LAN Design delivery and negotiation of design and implementation with Customer representatives.
• Design of transformations and migration to VoIP managed telephony.
• Special Projects Solutions in the area of WAN and Telecommunications.

Chief Network Engineer

Confidential

Responsibilities:

• Projects in Network, UC, and Teleconferencing Engineering
• Advanced Support, Problem resolution and documentation for virtualization of the Data Center
• Expert level in planning, configuration and supervision of migrations and installations of switches and routers: Confidential, Confidential, Confidential, Ruby-Tech, Enterasys.
• Advanced to Expert level in installation, design, and deployment of virtualization on VMWare eSphere, ESX/ESXi hosts, Thin Clients, Industry embedded systems and Information Kiosks.
• Projects Leadership in Networking, VoIP, Wireless and virtualization.
• Configuration, design and implementation of network solutions.
• Confidential, Confidential routers and switches. RubyTech, Confidential, Enterasys and others.
• VoIP Advanced problem resolution.
• Teleconference advanced equipments design, installation and implementation
• VmWare Datacenter operation and migration. Testing of new equipment for service exploitation. Nagios, Cacti, OpManager and other monitorization tools.

IT Project Manager

Confidential

Responsibilities:

• Complete Project Design and delivery in UC, Network, Wireless and Systems. RFPs composition and technical Documentation
• Advanced Level 3 and Engineering Level Support
• Complete Project Management for VoIP and Internet-working projects. Design and implementation for various customers, from SMB to MB. Authoring of detailed RFPs and its defense.
• Complete solutions in technologies like Confidential Unified Communication Manager, CUCM Express, UC5xx, UCCX, Unity, Unity Express, Unity Connection, Presence, Attendant Console, Gateways, Gatekeepers, third-party Confidential partners products like Zoomint, Stonevoice (Imagicle), Ipexpert, Nice, etc.
• Configuration, installation and management of UTM appliances: Brands: Astaro, Fortinet, Confidential ASA. Design and Management of VPN and Extranet Access for SSL: Array Networks, Watchguard, Confidential ASA, Barracuda Networks and Windows 2008 NPS/NAP solutions.
• Installation and configuration of LAN/WAN solutions, VoIP, Internet Telephony, Wireless, VPNs, server clusters. Mostly Confidential and Confidential .
• Personalized service to Public and Private Corporations and entities. Documentation and Advanced Problem Resolution.
• Implementation of LAN Management. CiscoWorks, OpenNMS, OpenView integration with CiscoWorks.

Data and Voice Technician

Confidential

Responsibilities:

• Installation and configuration of data Networks, VoIP and WAN/LAN solutions
• Level 2 Service, 24/7, National Level
• Installation and configuration of data Networks, VoIP, WAN/LAN solutions. Identification and Resolution of L1/ Confidential data problems.
• Configuration of Routers and Switches of Confidential for major ITSP (MACROLAN/INTERLAN services from Confidential )
• Field Services 24/7. National level.
• Planning and Design of Centrex products ( Confidential ) Training of personnel. Level 2/3 service.
• Logistics and Inventory at national level.

Server Technician

Confidential

Responsibilities:

• Installation, tests and configuration of Servers

Informatics Director

Confidential

Responsibilities:

• Communication Centers Design. User data network implementation
• Store Management and Back-office Design and Product Development
• Leadership in Design and product development, including franchising, of Private Telephony Centers, Cybercafes, computer Stores and Informatics Classrooms. Complete key in hand delivery of projects, training and documentation.
• Communication Centers Design. User data network implementation. Informatics Stores design.
• Recruitment and training of personnel, Back office design.
• System design, network, servers, clients maintenance.
• Marketing, Advertising and turn key projects.
• Regional Distribution for office supplies & parts.
• Design and implementation of different training courses at user level.
• Installation and repair of telephony equipments.

Associate Consulting

Confidential

Responsibilities:

• Design of Training Courses Translations and Webmaster