SUMMARY

• A visionary and goal oriented business and technical manager, Systems / Infrastructure architect, systems integrator, leader and mentor in Information Systems organizations. Develops strong working relationships that lead to great team performance. Very skilled and successful Confidential translating business requirements into technical specifications that meet the customer’s needs. Consistently evaluates new technology for applicability in the Financial and Insurance IT space.
• A technology leader with hands - on experience on both Data Center and Network Engineering using virtualization, storage design, Microsoft technologies and Mobility inf r astructure. I bring an innovative and pragmatic approach to analyzing complex business needs, enabling me to conceptualize, design and implement cutting edge solutions based on the latest virtualization, storage, and cloud technologies.
• Experienced in managing cross-functional global teams of developers, infrastructure specialist, engineers and third party vendors.

AREAS OF EXPERTISE

• Enterprise Architecture
• Solution Architecture
• Cloud Computing
• Data Center
• Data Migration
• SaaS, PaaS, IaaS, XaaS
• Project Management
• Product Management
• Program Management
• IT Strategy, Transition and Trans formation
• Agile SDLC with DevOps approach
• Mobility, M2M and IoT
• Inf r astructure as a Service: IaaS, LBaaS, FWaaS,DBaaS, BDaaS, XaaS (anything as a Service)
• Cloud Foundry, IBM Watson (AI), Bluemix and Softlayer.
• RHEL, Windows SE/PE, Ubuntu, and CentOS
• Docker, Docker Swarm, Containers, Kubernetes, full container support in OpenStack, and telco-grade networking latency enhancements support.
• Digital Content/Document Mgmt.
• CDN - Content Delivery Networks
• SDN/NFV - PNF (Physical Network Function) to VNF (Virtual Network Function) Transition and Transformation
• AWS (XEN), GCP, HPE - Helion, MS Azure (HV: Hiper- Visor) VMWare and OpenStack.
• Python, Yaml, API/CLI, PERL/SHELL scripting.
• CI/CD, github / gerrit repository and Jenkins automation framework
• Architecture, Cloud Computing J2EE, Web Services, Middleware, Web-based Technologies, Data Center Automation, Service Delivery, OSS/BSS, CI/CD, Service Management, Utility Computing and Server Virtualization.

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, New Jersey

Infrastructure Lead (DMTS) SDN / NFV Orchestration & Service Assurance

Responsibilities:

• As part ofthe Corporate Network & Technology organization with focus on the strategic technology evolution in the industry and across multiple vendors and internal organizations specifically with orchestration of virtualized network functions.
• Lead overall Architecture, design, feature roadmap and production deployment for SDN/NFV Transition and Transformation with emphasis on Cloud virtualization, orchestration and service assurance solution planning and implementation.
• Integrate with various facets of Confidential ’s virtualization efforts inclusive of new on -boarding methodologies, open loop and closed loop service assurance practices, and tying in with new and legacy tools to enhance and automate aspects of FCAPS.
• Exhibit decision making capability to enable the transformation to new DevOps best practices taking full advantage of all of the operational efficiencies envisioned by a software defined network that can be programmed and managed through a cohesive orchestration layer.
• Interface extensively with many functions within the business including internal and external system architects, product line managers, network operations leads, DevOps leads and a variety of both business and technical organizations within enterpris e.

Confidential

Technology Management Consultant

Responsibilities:

• Responsible for setting the product’s architect ural direction and deciding what new capabilities were needed for the product, proposing the new features to management, and then leading the development of the new capabilities from start to finish. This would involve developing/updating the product architecture, design, managing development, Proof of Concept and Performance & regression testing.
• Experienced in Solutions Architecture and System Engineering/Administration ofhigh availability servers and for mission critical and enterprise applications.
• Designed and implemented scalable, secure cloud architecture based on VMWare and OpenStack..
• Key contributor with Vision 2020 and Domain 2.0 initiative, by gathering technical requirements for virtualizing the application and network functions. Implementation of SDN/NFV by creating application and network virtual functions (VNF’s) for all Mobility and non-Mobility products, platforms and services using multi hypervisors.
• Responsible for provisioning, maintaining and improving upon server infrastructure, split between physical data centers locations.
• Plan for end-to-end architecture for major lines of business by establishing framework, obtaining stakeholder buy -in, and creating business facing deliverable.
• Development and implementation of methodologies, standard procedures and policies for Data Center Operations and Support Operations. Standard usage of change control procedures and incident reporting to ensure integrity of Data Center Operations . Technology and Operations improvement, IT best practices implementation, System performance / reliability and implementations of ITIL practices.
• Architected and designed new supporting highly available, mission critical infrastructure for Mobility applications like Toggle, Blackflag, etc. Assisted development team using AWS (EC and S3 Platforms) and migrated over to AIC/CaaS for the operational launch. Project consisted ofthe consultations of engineering compute and storage requirements into a highly available shared infrastructure in Active-Active site configuration.
• Determining customer requirements and designing VMware-based solutions architectures spanning VMware’s product portfolio from the vCloud Suite to the Horizon Suite to meet the functional and business requirements of a range clients of various sizes and across verticals.
• Developing technical marketing collateral, including product and services slicks, sample service offerings SOWs, and technical presentations for customer briefings, industry events, and publishing on corporate blog, WiKi.
• Educating Mobility customers and internal staff on VMware products offerings and best practices for combining solutions to create private - Enterprise, Utility and hybrid clouds.
• Responsible for the technology strategy, planning, budget, architecture, implementation and support of AIC and Mobility platforms.
• Conduct/coordinate meetings and present the Infrastructure Solution to all Stakeholders to Sign-off on Solution.
• Manage multiple simultaneous projects, providing program management and strategic visioning.
• Responsible for Comparative Costing Analysis for different Solution options and obtaining approval from Business/Budgeting.
• Manage both consultants and internal staff during IT system assessment, implementations, and optimizations; included developing visions and project charters, directing staff, managing project plans and budgets, serving as the expert on industry best practices
• Proficient in System Administration, System planning, Coordination, Commissioning, Setting up security hierarchy and capacity planning.
• Troubleshoot technical issues that arise during the Build of the Project.
• Worked with mobile application development team for designing and implementing Air Watch solution for mobile BYOD.
• Ability to handle multiple tasks and work independently as well as a team member.
• Excellent communication skills across all levels.

Confidential, Mount Laurel, New Jersey

Principal Engineer

Responsibilities:

• Led Architecture review board and Design review team for the RFI/RFP process to adopt SDN/NFV Initiative.
• Participated in vendor evaluation, validation and selection followed by proof of concept testing both in Labs and field to evolve the Legacy OSPF enabled network infrastructure to Next Gen Fiber based (MEF Compliant) MPLS enabled network Infrastructure.
• Designed, architected, integrated, configured, and implemented enterprise commercial voice services. Managed timely launch ofbusiness digital voice, trunked services, toll-free service, integrated last mile access, voice self-supply, family plan, and fixed mobile convergence and IP multimedia subsystem.
• Defined, implemented, and evolved backhaul strategies for wireless broadband 3G and 4G WiMax/LTE using dark fiber, circuit emulation over IP CEoIP, or pseudo-wire emulation end-to-end. Participated in Metro Ethernet Forum, representing network engineering to use native Ethernet as means of transport.
• Worked with wireless product development business unit for creation ofwireless systems architecture for cable. Architected elements of service delivery, service assurance, operations support systems, business support systems, quality of service, and customer experience.
• Oversaw proof of concept, systems integration, vendor selection, performance, and regression testing ofXfmity text messaging and instant messaging similar to SMS, as well as Xfinity mobile application for mobile digital voice, similar to Google Voice, and video conferencing and telepresence using Skype for residential consumers. Managed MS Lync for Commercial SMB consumers and Cisco telepresence for large enterprises. Proposed, designed, and architected mechanism to measure key performance indicators including latency, jitter, delay, and quality of customer experience using Tektronix Flute for IP video transport.

Confidential, Overland Park, Kansas

Principal Member of Technical Staff, Research Scientist III

Responsibilities:

• Led major industry research, evaluation, and validation of RF modeling, planning, performance optimization, and propagation analysis. Conducted in-depth analysis of alternative cellular backhaul solutions over Ethernet IP using pseudo­wire emulation end-to-end service. Served as internal consultant and subject matter expert on matters of IP and RF. Designed, architected, and analyzed platforms and supporting hardware/software systems specific to IP multimedia sub­system with focus on cable joint venture and broadband wireless using WiMax lab proof-of-concept and field trials.
• Researched and analyzed technological aspects of state-of-the-art CDMA, including 1xRTT and EV-DO, GSM, UMTS, QChat, and iDEN push-to-talk wireless industry, which encompassed major thrust of company strategic technological development in switching, signaling, traffic management, and network control. Served as principal investigator on improving customer experience, better quality of service, and company-sponsored research for migration of circuit switched TDM to packetized IP backhaul.
• Served as technology architecture and network development organization liaison to internal business units including product development and information technology to ensure meeting of internal customer requirements and needs for technology assistance in timely manner. Mentoredjunior members oftechnical staffto accomplish engineering tasks and meet deliverables. Fostered development oftechnical and professional attributes in members of technical staff. Demonstrated leadership in program and project identification, development, and management.
• Supported Wireline VoIP/next-generation voice networks and wireless VoIP over CDMA using Rev. A and B. Served as subject matter expert for system test, integration, and certification ofhybrid fiber coaxial cable infrastructure. Worked on cooperative and non-cooperative cable multiple service offering and mobile virtual network operator initiatives. Played key role in company partnership with Cable MSOs as consultant leading technology development organization.
• Provided leadership and direction for research participants within technology development organization. Served in liaison capacity and worked closely with corporate strategy, information technology, product development, and network development organizations to complete and succeed on critical projects, including combo phones that functioned as dual-mode phone with CDMA and Wi-Fi, as well as Samsung UbiCell with IP backhaul over broadband.

Confidential, Overland Park, Kansas

Consultant

Responsibilities:

• Installed, configured, provisioned, and integrated network components used for next-generation voice network. Performed systems testing, site acceptance testing, and baseline certification.
• Conducted proof-of-concept, functionality, stress, performance, and regression testing of next-generation voice network. Used equipment including Cisco BTS 10200 Softswitch, Cisco UBR 7100/7200 CMTS, ADC Cuda 12000 CMTS, HFC Headend, CNR 6.1.1/BACC 2.6, Nortel CS2K, Passport 8600 LAN Ethernet Switch, SAM21 GWC, PVG15000, Acme Packet SBC Session Directors and Session Routers, Kagoor SBC VoiceFlow 1000, 2000, 3000, DMS 250/500, Neura Trunking Media Gateway, Santera, Cedar Point, Syndeo and Syion Packet Cable, Arris, Terayon, Scientific Atlanta, and RCA and Motorola SBV eMTA/CM.
• Installed, configured, and provisioned hybrid fiber coaxial plant from Scientific Atlanta and Motorola digital headend. Supported DOCSIS 1.0 and 2.0, PacketCable 1.0 and 1.1, and Full PacketCable Multi-Media specifications from CableLabs.
• Implemented, configured, and tested wireless hop-off platform using Avaya media gateways, media servers, and messaging servers for DMS250 IP Tandem offload project to bypass toll switches.

Confidential, Detroit, Michigan

Senior Operations Manager

Responsibilities:

• Oversaw smooth, 24/7 network operations of client worldwide MAN, W AN, and LAN, including Canada and Mexico, South America, Latin America, Europe, Middle East, and Asia Pacific. Supported all Confidential vendors, re-sellers, just-in-time suppliers, and manufacturing sites globally as single point of contact.
• Managed Cisco Platform WAN monitoring, troubleshooting, and performance tuning using Ciscoworks and HP OpenView.
• Designed, installed, configured, and provisioned network security. Implemented network intrusion detection, deployed e-VPN solution using Ayava VPN Gateway NS500 to avoid network vulnerability including DDo S attacks, and migrated WAN to MPLS.

Confidential, Bridgeton, Missouri

Technical Events Manager

Responsibilities:

• Managed voice over IP network operations, optical networks, and packet switching.
• Experienced with Windows NT 4.0 administration. Developed product knowledge and hands-on experience with Sonus equipment, including GSX9000, SGX2000, PSX600, NFS Servers, Comm-Works, Clarent, and Cisco Media Gateway MGX8800.
• Provided 24/7 technical support of VoIP network operations for local access management option, international pre-paid calling cards, and wireless software defined networks under trial.
• Oversaw uninterrupted operation, monitoring, and troubleshooting of 3Com, Clarent, Sonus VoIP Softswitch System, and range of Cisco IP products, as well as management of voice over IP network operations center relating to surveillance, control, technical solutions, and restoration for voice over IP Networks.

Confidential, Mount Prospect, Illinois

Systems Engineer III

Responsibilities:

• Conducted functionality, fault tolerance, stress, and performance testing of IP telephony solutions and VoIP products supporting both H.323 and SIP/SS7 protocols. Participated in VoIP solution deployment and end-to-end systems and software engineering lifecycle phases, including software development, integration testing, and systems testing. Used equipment including Media Access Gateways, Gatekeepers and SIP Proxy Servers, and Interactive Voice Response system, as well as bank of back-end servers, such as Authentication, Accounting, Provisioning, and Rating server.

Confidential, Chicago, Illinois

Field Service Engineer

Responsibilities:

• Installed, configured, and provisioned core backbone network of Chicago Financial District, which carried real-time data transactions of Chicago Stock Exchange and Chicago Board of Trade.
• Completed network transition project from serial communication, Asynchronous, to Internet protocol compliant, by replacing legacy network equipment including multiplexers, de-multiplexers, and dumb terminals with IP-based Cisco routers, switches, and PCs to achieve reliability of packet delivery, higher speeds, and lower maintenance costs. Installed and configured Cisco Catalyst Fast Ethernet Switch running Cat OS.

Confidential

Executive Engineer

Responsibilities:

• Managed sales, marketing, and promotion of IT equipment manufactured by company. Oversaw engineering services, customer site visits, offers, quotations, and tenders, as well as follow-up. Coordinated with regional offices in different cities in Pakistan and respective departments in Germany.
• Experienced in installation, testing, commissioning, and maintenance of PDH/SDH SONET digital transmission equipment for country-wide transmission PDH/SDH network up to STM-16 level in ring and bus mapping with emphasis on Lucent ADM-16 Wave Star.