Warranty Claims Administrator Resume Arlington, VA - Hire IT People

SUMMARY

A personal web scraping project which extracts/stores/analyzes hard drive product data from the computer part store, Microcenter.
This is the first attempt me made at creating a webscrapper. It is a simple program run from terminal, written in Python, wired to a MongoDB Database.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Arlington, VA

Warranty Claims Administrator

Responsibilities:

Reviewed up to 100 warranty claims per day, which required the parsing of technical descriptions and supporting test data from technicians.
Worked wif several departments to ensure that responsible parties would deliver appropriate documentation for each stage of the repair process ensuring the claim would be paid.

Confidential

Engineer/Business Development

Responsibilities:

Supervised maintenance and restoration projects for hospitality, residential, and industrial properties.
Primary clients: Ritz - Carlton Dubai Marina and Le Meridian Dubai Hotel.
Performed site surveys of primary building systems.
Met wif and vetted vendors/subcontractors.
Work on several projects wif teams from very diverse cultural, language, and religious backgrounds. (European, South Asian, Middle Eastern)

Confidential

Warranty Claims Administrator

Responsibilities:

Maintained warranty standards across three different islands.
Processed claims valued over $20,000
Helped process necessary internal paperwork to maintain an in-house loaner fleet of over 70 vehicles.
Met wif repair shop clients to ascertain vehicle needs and plan services.
Created estimates and explained/translated technical details to clients.
Maintained on-line parts sales account (eBay) which averaged $2,000 monthly.