Senior Manager Resume
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SUMMARY
5 years of progressively challenging IT leadership experience in helpdesk, network, and security operations, with proven ability to build high - performing teams, define and drive strategic objectives, and partner with stakeholders to solve key business technology problems. Seeking an opportunity to showcase technical leadership skills in a more senior role.
PROFESSIONAL EXPERIENCE
SENIOR MANAGER
Confidential
Responsibilities:
- Confidential provides information technology and security products to all Confidential lines of business via a shared services model.
- The Cyber Security Engineering function develops and operationalizes the tools and platforms that enable the Cyber Incident Response Team (CIRT) to monitor, detect, and respond to threats to Confidential 's digital assets.
- Sensoring Strategy - Creation and ownership of the enterprise network sensoring strategy, which defined the roadmap for security detection and aligned technology decisions to Confidential 's overall business strategy.
- Cloud Security - Engineered custom IDS solution to secure AWS and Azure, as well as Confidential 's cloud-based industrial platform Predix. This solution provided key network level visibility into all ingress and egress traffic, facilitating signature based detection, full packet capture, and application logging to protect cloud applications.
- Operational Excellence - Created operations team capable of ensuring availability and integrity of global IDS grid. Implemented Agile Kanban to visualize work and promote continuous improvement. The impact of the operations team was clearly visible due to the dramatic reduction in undetected IDS failures.
- Emerging Technologies - Contributed to cross-team effort to leverage cloud native services for new security detection solutions focused on big data principals and threat analytics. Partnered with Global Network Architecture to secure remote sites leveraging newly implemented SD-WAN solution, reducing infrastructure costs by $20MM.
MANAGER
Confidential
Responsibilities:
- Technology Integration - Advised and oversaw elements of the technology selection and integration process associated with the rollout of Splunk Enterprise SIEM and Tanium endpoint client. Involved in requirements gathering, assessment, training and onboarding activities that ultimately led to the development of new or enhanced security incident response capabilities.
- Threat Detection Strategy - Led effort to categorize and prioritize threat detection content and cyber intelligence data. This resulted in the delivery of highly contextualized security alerting that reduced incident response cycle times and improved the quality of security investigations.
- Security Incident Response Plan - Worked with various business leads and stakeholders to define the cross-team approach to categorizing and prioritizing different classes of security events. Provided guidance to the Incident Coordination function to ensure that roles and responsibilities were clearly documented and understood in the event of a major security incident. This effort resulted in the formalization of Confidential 's global incident response plan.
MANAGER
Confidential
Responsibilities:
- Excelled as primary escalation point for team of network engineers in 24/7 ITIL-based
- NOC environment. Daily activities included maintenance and troubleshooting Cisco and Brocade network devices, and serving the world's largest intra-network, comprised of over 700k users and 400k workstations.