SUMMARY

• Seasoned IT Professional wif seven years of experience in the IT field following over eight years of Architectural (construction) project management experience. Knowledgeable about key IT infrastructure technologies supporting enterprise LAN/WAN including: Ethernet, Fast Ethernet, Gigabit Ethernet, 802.11a/b/g/n/ac, MPLS, TCP/IP, OSPF, EIGRP, BGP, SNMP, TACACS+, VLAN, VTP, STP, LACP and other computer networking standards. Hands on experienced wif a wide array of Cisco Systems products including: ASR 1000, ISR 1900/2900/3900/4300/4400 routers, 2900/3500/3600/3700/3800 Catalyst Switches, 7000/9000 Nexus Switches, 5505/5510/5520 ASA; IOS, and IOS - XE software; as well as Juniper Network products including: SRX300/SRX345 security devices, EX3400 switches, and Junos OS. Experienced wif PaloAlto Networks PA- 200/PA-3000/PA-5000 series firewall as well as F5 BIG-IP 4000 series load balancer. Versed wif IP Telephony (IPT) on a Cisco Unified Communications Manager platform in both single & multi cluster topology. Managed numerous projects, including:
• Design, procurement and deployment of the network infrastructure for a new remote headquarter wif a budget of $350,000.00
• Procurement for enterprise wide hardware refresh wif a budget of $500,000.00.
• Searching for new opportunity wif an organization that can benefit from my expertise, while offering new challenges and continued professional growth.

PROFESSIONAL EXPERIENCE

Confidential, Miami Gardens, FL

Network Engineer III

Responsibilities:

• One of a four member engineering team responsible for the Enterprise Network Operations supporting Confidential wif over 3000+ employees.
• Provided 3 rd tier support for Network and 802.11a/b/g/n/ related issues for 40+ nodes enterprise network.
• Provided 802.11a/b/g/n/ac design for new offices (Meraki).
• Provided network design and documentation for network hardware refresh, which included the migration from Cisco to Juniper hardware.
• Automated the configuration of Juniper security devices and switches for network hardware refresh.
• Responsible for migration from HAProxy & Pound to Big IP F5.
• Responsible for Firewall policy updates (Palo Alto & Juniper SRX).
• Provided Standard Operating Procedures for the Operation Team.

Confidential, Hollywood, FL

Network Engineer

Responsibilities:

• Handled procurement of network hardware, cabling and telephony assets.
• Configured and deployed Cisco Routers, Switches and Wireless infrastructure to support remote locations.
• Managed network monitoring tool (Solarwinds).
• Responsible for Network Documentation—Visio Network diagrams, IP Address Management and System Lifecycle
• Collaborated wif other business units to evaluate new solutions & technologies to streamline business functions & processes.
• Responsible for numerous new site deployment: including design, procurement, coordination wif providers and other business units, configuration and installation of infrastructure hardware.
• Designed and implemented LAN environment upgrade.

Confidential, Hollywood, FL

Network Administrator

• Led a seven member technical support team tasked wif assisting over 900+ local users.
• Provided support for telephony deployment projects (Cisco Unified IP Phone 7945G, 7965G &7937G).
• Assessed site readiness for IP Telephony deployment.
• Assisted Networking team wif user setup in Unified Communications Manager 8.5 & Unity 8.5.
• Assisted users wif 3G/4G Wireless Hotspots / cards and IPSec VPN issues.
• Provided end user support for 802.11 a/b/g/n issues.
• Provided 2 nd Tier support for hardware and software issues.
• Assisted Network team wif onsite 1 st tier support.
• Created and maintained technical procedures.
• Handled high importance technical support issues.

Confidential, Hollywood, FL

Help Desk Phone Support Technician

Responsibilities:

• Specialized in technical work providing troubleshooting support to 2000+ users in need of assistance wif their computer hardware or software via e-mail, telephone and remote access. Communicated technical solutions in a user-friendly, professional manner to end user.
• Diagnosed technical issues and guided users through step-by- step solutions
• Provided support and managed networked peripheral, including Xerox and HP printers.
• Performed software installation and maintenance, including software license management.
• Performed Microsoft Exchange account setup and maintenance.
• Performed Microsoft Active Directory (AD) account and group maintenance.
• Set up and maintained FTP/SFTP accounts.
• Provided 1 st Tier support for network and IP Telephony issues.

Confidential, Hollywood, FL

Help Desk Technician

Responsibilities:

• Specialized in technical work providing on site troubleshooting support to 400 + users.
• Installed, configured (Windows XP & 7), tested, maintained, monitored, and troubleshot end user workstation hardware.
• Deployed and configured networked peripheral, including Xerox and HP printers.
• Performed on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommended and implemented corrective hardware solutions, including off-site repair.
• Participated in new application and hardware rollouts.

Confidential, Fort Lauderdale, FL

Architectural Project Manager / IT Generalist

Responsibilities:

• Managed software and hardware and insured data integrity.
• Handled hardware procurement, design and configuration of Windows, XP & 7, workstations.
• Set up and managed Small Office/Home Office Network (SOHO).
• Deployed Microsoft Server 2008 and setup Group Policies (GP).
• Set up and maintained incremental automated data backup system.
• Set up and maintained SFTP site for remote file access.
• Designed and maintained firm's web site using HTML, Flash & Java Script.
• Drafted & reviewed contract documents.
• Handled consultant contract negotiation.