SUMMARY

• Technology professional with more TEMPthan 15 years experience in development, deployment, QA, project management, product development, broadband/telecom operations and manufacturing.
• Experience with IPTV systems for Cable networks (DOCSIS/eQAM/Ethernet(L2/L3)),
• Supported cable operators for Confidential Tru2way/OCAP Cable Set Top Boxes
• Developed quality test procedures, authored test standard, setup and ran DOCSIS test lab
• Introduced processes to reduce failure inventory

TECHNICAL SKILLS

• MS Windows and Office Suite
• Telecoms (cable, OTT, video networks, back end)
• Wireless network (802.11x)
• Ethernet
• Application of hardware and software

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

EDVT Engineer

Responsibilities:

• CMTS CBR8 setup/bring - up/configuration
• Developed (with team), built and supported high density Test System
• QA Developed test procedures to test and validate customer premise equipment
• Coordinated with contract manufacturer to design and build test harness
• System configuration including Spirent, CNR, SNMP
• Ran automated scripts for testing in environmental chamber

Confidential, Mountain View, CA

QA Tester

Responsibilities:

• Worked on areas on the Confidential Fiber product
• QA Developed test procedures to test and validate customer premise equipment
• Bug support and tracking for Confidential Fiber video interface (Oregano, Cayenne), CAST (technology embedded in Confidential Fiber)
• Authored and developed internal product documentation.
• Facilitated numerous projects within the Fiber group
• Escalated and coordinated issue resolution with numerous internal and external stakeholders.
• Updated and configured environment to optimize QA and release for testing and deployment
• Validated code release

Confidential, San Jose, CA

System Engineer

Responsibilities:

• System Engineer: developed, built and setup Universal Modem Tester
• Developed (with team), built and launched a Universal Modem Test System
• Coordinated with contract manufacturer to design and build test harness
• Created detailed instruction manual for build, setup, and documentation for modem tester hardware
• Designed/Configured/Setup custom firewall
• System configuration including IPERF, SNMP, HFC, Wireshark
• BOM build, review and audit
• Created documentation on MIBs for evaluating criteria of modems
• Trained team on the build, configuration and documentation of Universal Modem Tester
• Authored documentation for manual and automated modem test system (DSL, DOCSIS, WLAN, 802.11n/ac)
• Created test case scenarios to audit and verify test system
• Setup and configured test environment for eMTA to make VoIP call through CM and CMTS
• Developed relationship with suppliers
• Created a matrix analysis for cable modems
• Reviewed and rewrote incomplete test procedures cases
• Create/Built/Configured Asterisk Server as part of the modem test system for Voice over IP (VoIP)

Confidential, San Diego, CA

Responsibilities:

• Consultant Engineer for DOCSIS devices (Cable modems, Gateway, Voice Gateway)
• Authored new technical test procedures; updated existing test procedures
• Designed/Setup/Managed wireless network (WLAN 802.11) home environment simulator
• Validated/Qualified new firmware, performed regression testing, fix verification and bug reporting

Confidential, San Jose, CA

Sr Sales and Engineer Support

Responsibilities:

• Developed an Android based consumer STB
• Key US technical and support role for a start up with 3 US employees and 50 overseas developers in Korean to provide Android based STB to consumers
• Responsible for testing and integration of software releases on STB as well as providing sales and marketing support (including trade-shows)
• Wrote technical specs and managed Korean vendors STB hardware and software development

Confidential,Santa Clara, CA

Senior Staff Engineer

Responsibilities:

• Managed, maintained and configured multiple HE systems for HDTV HE, including SMS, CMS, VOD, DRM, IPTV, multicast video, video trans-coding using Linux/UNIX/Windows operating systems
• Setup and troubleshoot Network issues relating to IPTV delivery network, servers and system interfaces
• Integration efforts for IP STB, edgeQAM, HE system
• Technical Support Expert during trade show (CES, CableLabs, OTT, NCTA) and customer meetings
• Oversaw trade shows, customer demonstrations, lab setup & tear downs.

Confidential, San Jose, CA

Senior Device Engineer

• Took a lead role with working with partner company on the development of a next generation STB. Worked with industry leaders in the development of the RNG-200 Specification.
• On site at customer & partner locations (Lab & Field) 40% of time debugging & resolving issues and providing support.
• DOCSIS, OCAP, Tru2way, QAM Video, Cable Card, VOD, QPSK, JTAG, 802.11
• QA Engineer for STB validation with our partner company in the development of a next generation set-top box.
• Including bug tracking, verification testing and technical issue resolution.
• Participant with industry experts in the development of the Confidential RNG specification and wrote 6
• ATPs against the Confidential RNG-200 specification. (IPv6, DOCSIS, Prov/OSS, etc)
• Working with DCAS prototype that was presented to FCC (11/05)
• Development work, testing and troubleshooting Tru2way STB in lab test and field test

Confidential, Coudersport, PA

Corporate Staff Engineer

Responsibilities:

• Responsible for the qualifying of DOCSIS cable modem.
• Brought technical accuracy and Electronics background to the HFC high speed data department.
• Created complex analysis charts for cost comparison.
• Qualified and supported DOCSIS cable modems and CMTS’
• Evaluated and implemented network management tools for the proactive and reactive monitoring of network performance and status
• Created a standardized test process for qualifying all new DOCSIS devices. Tested WLAN 802.11, L2/L3 (Ethernet, TCP/IP), VoIP and routing features of the devices
• Supported NOC with final level Engineering support for DOCSIS CMTS and Cable Modems
• Created a prototype network monitoring solution
• Document and data tracking of issues for DOCSIS network

Confidential

Production Technologist

Responsibilities:

• Created system that tracked failed inventory and created procedure to quickly reduce failures
• Testing and diagnosing issues with electronics down to the component and circuit board level wireless cellular data card and Optical transceivers
• Created a track record for failures and resolution optimizing test efficiency
• Directly influenced production line issue resolution

Confidential

Production Technologist

Responsibilities:

• Testing and diagnosing issues with the BTS-control module down to the component and board level.
• Created a track record for failures and resolution
• Created a trouble shooting manual
• Directly supported production line on resolving failures

Lead Computer Tech Support

Confidential

Responsibilities:

• Provide technical support and training for computers, tablets, smart phone and new technology.
• Picks up new technology and learns operation and functionality quickly, then turns around and trains users on how to easily make use of technology.
• Installed and instructed users on how to use Microsoft Windows Systems, Office suite, Antivirus, general computer usage and performs system optimization.

Owner

Confidential

Responsibilities:

• Lend truck for moving for personal and business at reasonable rate.
• Support home moves, office moves
• Created network on drivers and workers to assist in various relocation efforts