Principal Technical Marketing Engineer Resume
San Jose, CA
SUMMARY
Experienced Technical Marketing and Systems/Sales Engineer with deep knowledge of SDN, NFV, Cloud, Datacenter, Routing, Switching, and other technologies in use in the Internet industry.Proven track record of successfully conducted projects with key customers, providing technical expertise, answering advanced questions, writing datasheets and test reports that lead to closing multi - million dollar deals.
TECHNICAL SKILLS
Datacenter: SDN, NFV & SD-WAN ESXi, KVM, AWS, OpenStack
Routing Protocols: BGP, OSPF, ISIS, RIP
Other Internet Protocols: DHCP, DNS, ICMP, HTTP, FTP, NTP, SNMP, SSH
MPLS: RSVP, LDP, L2/L3 VPNs, VPLS
Multicast: PIM, IGMP, MSDP
Operating Systems: Windows, Linux, MacOS
Scripting & Programming: Ruby, Perl, Python, TCL, Rest API, Ruby-on-Rails, Javascript, HTML
Testing Tools: Proficient in using Spirent, Ixia, and Agilent
PROFESSIONAL EXPERIENCE
Confidential, San Jose, CA
Principal Technical Marketing Engineer
Responsibilities:
- Doubled product revenues Y/Y
- SDN, NFV and SD-WAN Technical Consultant for major accounts and projects
- Instituted and instructed a mandatory one-day hands-on training for all field Systems Engineers
- Significant time saved in conference calls to answer customers’ technical questions
- Interfaced with other BUs and influenced decisions in companywide projects
- Provided technical guidance to Product Managers in Understanding Customer Needs and Translating them into Requests for Enhancements and New Features
- Introduced new sections and improvements to the Confidential Vyatta vRouter User Guides
- Developed a web application to automate conversion of customers’ configurations, and run smooth migrations and upgrades
- Significant time saved for Confidential and field Systems Engineers
- Assisted TME team for matters related to using lab servers and test equipment
- Guided customers’ Network Designs and Architectures around SDN and NFV technologies
- Mentored new hire TMEs
Confidential, San Jose, CA
Technical Marketing Engineer Manager
Responsibilities:
- Hired TMEs of the Software BU, 5-6 direct reports
- Conducted goal settings and performance reviews for TME Team
- Managed Software BU’s TME Group for Vyatta vRouter, ODL SDN Controller and vADC load- balancer.
- Negotiated project intake from field Systems Engineers
- Negotiated and managed TME team budget and Decided Lab operation and evolution
- Selected, Negotiated and Procured new equipment for TME lab from 3 rd party vendors.
Confidential, San Jose, CA
Technical Marketing Engineer
Responsibilities:
- Trained Systems Engineers to get hands-on experience with Confidential Vyatta vRouter
- Implemented and Ran POCs for prospect customers
- Debugged Confidential Vyatta vRouter issues in production environment for strategic customers
- Bug Reproduction and Troubleshooting, root-cause analysis, Reporting and Follow up the related technical discussions with Engineering
- Handled relevant status communication with customers
- Implemented and Executed scaling and performance tests for Confidential Vyatta vRouter
- Published multiple Test Reports and Best Practices Guides
- Reviewed User Guides for new product releases
Confidential, Sunnyvale, CA
Senior Technical Consultant
Responsibilities:
- Developed a web application that helped automating the reproduction of most common POC scenarios
- Mentored and Trained junior POC engineers and interns
- Worked with field Systems Engineers of strategic customers and Recommended Network Designs and Architectures using Juniper products
Confidential, Sunnyvale, CA
Technical Lead Engineer
Responsibilities:
- Implemented and Delivered POCs to strategic customers
- Helped close multi-million deals with major service providers worldwide
- Provided guidance and Supported tests for the launch of high end new products
Confidential, Sunnyvale, CA
Senior Corporate Systems Engineer
Responsibilities:
- Implemented and delivered POC with advanced Routing and Switching features for Major Service Providers worldwide
- Redesigned and implemented new and more efficient POC processes
Confidential
Senior Systems Engineer
Responsibilities:
- IP & MPLS Routing & Switching
- Sold multi-million Dollar worth of Network Hardware & Network Security Equipment for IP & MPLS Routing, Switching and Security to Confidential (now Confidential )
- Network Engineering for Broadband Remote Access Services, Pre-Sales Technical Support for Confidential
- Closed multi-million Dollar deals
Confidential
Professional Services
Responsibilities:
- Broadband ADSL Network Architecture, Capacity Planning, Deployments and Operations
Confidential
Network Engineer
Responsibilities:
- Introduced MPLS Networking products into Confidential ’s IP Backbone
- Design, Development and Testing of Protocols for Dynamic Virtual Connection Establishment in ATM Networks