IT Manager Resume Plainfield, Illinois - Hire IT People

OBJECTIVE

Versatile and results driven IT and sales professional with a consistent record of success in project management consulting, technical analysis, customer service and technical support seeking a challenging new position within aprogressive organization.

SUMMARY

Team and client - focused leader with a proven record of enhancing overall business operations; success in operating across multiple business divisions, creating benchmarks & metrics and driving growth, process improvements, expense reductions, user acceptance/regression testing and compliance.
Adept at fostering relationships with vendors and internal/external business partners; coordinate with various stakeholders to optimize solutions and streamline operations.
Strong leader skilled at developing high performing teams to IT/IS innovative business solutions.
Creative problem-solver; analyze diverse issues, determine plausible alternatives and implement TEMPeffective solutions; known for resourceful time management and completing tasks efficiently without sacrificing quality.

AREAS OF EXPERTISE

Vendor Relations
Process Automation
Budgeting & Scheduling
Systems Integration
Process Improvement
Cross-Departmental Collaboration
IT Operations Management
Multi-Project Management
Network Engineering & Maintenance
Customer Service & Client Retention
Project Management & Scheduling
Infrastructure Support
Communications & Networking
Proposal Development

PROFESSIONAL EXPERIENCE

Environment: Microsoft Office Suite, Microsoft Outlook, Microsoft 365, Adobe Creative Suite, CRM Systems, ERPs, EHR/EMR Systems, Windows OS, iOS, Mac OS, Social Media Platforms, Google-based Applications, various Security Systems and numerous Hardware Systems.

Confidential, Plainfield, Illinois

IT Manager

Responsibilities:

Serve as Subject Matter Expert (SME) on all IT applications including implementation, updating and issue resolution.
Monitor project schedules/metrics for variance in quality, cost or time frame.
Develop strategic project plans and budgets and present to senior management for approval.
Bridge information gap between employees and members of teh IT staff and ensure teh smooth and accurate flow of information throughout teh company.
Coordinate management and security of client information and streamlining of access.
Build and repair full systems as required; design and test systems prior to implementation.
Participate in company software meetings in order to on-board staff and IT staff members on teh utilization of new and existing applications.
Serve as liaison between diverse internal and external business partners to oversee data integrity, as well as teh design, planning and seamless implementation of organization-wide system solutions.
Provide general assistance to employees company-wide including answering emails and screening phone inquiries.
Advise management and staff on improved cyber security measures, data engagement and network forensics.
Assist maintenance staff on HVAC, electrical and other systems as necessary.

Confidential, Auburn, New York

IT Manager

Responsibilities:

Managed all hardware administration including data migrations, system security, administration and legacy phone system support.
Researched and reviewed various EMR systems; advised management on which systems to purchase and over saw teh implementation of systems.
Performed major troubleshooting and networking procedures to ensure dat servers and subordinate computer terminals were operating at maximum efficiency levels.
Instrumental in teh integration of various products as well as setup and deployment desktops, servers, systems and innovative hardware architecture dat promoted seamless management across teh company and business life cycle.
Created customized training material and content in order to efficiently onboard staff.
Maintained with all HIPAA regulations.

Confidential, Union Springs, New York

IT Technician/Graphic Designer

Responsibilities:

Served as SME on all client IT applications including implementation, updating and issue resolution.
Monitor projected schedules/metrics for variance in quality, cost or time frame.
Developed strategic project plans and present to client management for approval.
Built and repaired full systems as required; designed and tested systems prior to implementation.
Maintained a database of more TEMPthan 26K images and videos.

Confidential , Auburn, New York

Sales Representative

Responsibilities:

Utilized referrals to identify and attract new clients.
Identified client needs and aligned those needs with available products.
Processed customer orders and worked with shipping to ensure swift delivery.

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It Manager Resume

Plainfield, IllinoiS

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