Senior Manager Resume SAN FRANCISCO, CA - Hire IT People

SUMMARY

Over 18 years of multi - industry management and leadership experience that includes teh planning and execution of high-scale, complex, strategic technology programs.
Background includes leading teams of 100+ and managing annual budgets of up to $30 M
Dedicated, passionate technology leader who align IT strategy & goals to critical business objectives
Industry experience in Utility, Retail and Insurance
Broad range of experience in technology initiatives (e.g. Datawarehouse, Application & Infrastructure)
Background includes managing strategic program initiatives wif Top Tier Vendors(PwC, Accenture, IBM)
Business Process Outsourcing (BPO)
Insurance Legacy System Replacement
Strategic Partnerships/Alliances
C-Level Executive Interactions
PMO Build-Out
Vendor Management
Application/Infrastructure initiatives
Program Financials using PPM tools

PROFESSIONAL EXPERIENCE

Confidential - SAN FRANCISCO, CA

Senior Manager

Responsibilities:

Managed strategy and delivery for Cybersecurity & Leak Detection Program for Gas Operations
Recruited and hired to drive Business Technology programs for Pacific Gas and Electric Client
Managed a team of 60-90 that includes Consultants, Employees and external vendors
Administer annual budget of $10-15 million & also drive product roadmap strategy
Partner wif IT and business leadership teams to successfully execute strategy and programs
Established governance model to support overall Cybersecurity strategy & program execution
Worked wif various PMs & Enterprise SME teams to successfully meet delivery milestones
Setup & deploy IBM QRadar Solution to gather stats from Routers/Switches for Cyber Risk Mitigation
Setup & deploy teh MDT software solution to secure field assets for Cybersecurity Risk Mitigation
Setup & deploy teh DNVGL vendor solution for support Leak Detection Strategy and delivery
Work wif Windows Server & Network teams to setup infrastructure and deploy solution
Drive business development opportunities for Trellis Energy Products
Work wif teh leadership team writing new business proposals for Trellis Energy Products
Meet wif potential clients to work on requirements and drove solutions related to Trellis Products
Drove strategy wif teh leadership team to secure new business

Confidential - Boston, MA

Engagement Leader

Responsibilities:

Had oversight managing Pega version upgrade engagement for a major Insurance client (6.1 SP2 to 7.1.7). Teh upgrade will enable client to use new version features and subsequently expand their business
Led deployment strategy across 9,000+ stores for teh Balance Financial Debit Card product from a technology infrastructure perspective.
Built T1 network connectivity wif external vendors to support batch transactions and processing.
Led construction of Data Power devices to streamline communications from legacy systems.
Collaborated wif Enterprise teams on streamlining disaster recovery processes.
Spearheaded transition strategy from legacy to new ERP systems (JDA, SAP) for Inventory Management system to address customer needs and extend growth of Walgreens footprint strategy worldwide.
Established governance model to support overall Retail Renewal strategy.
Managed infrastructure build-out for JDA package implementation workstream to support automation of store Planogram development.

Confidential - Springfield, MA

IT Director / Program Manager

Responsibilities:

Managed conversion strategy to move 35 million transactions and 60,000 policies from legacy system to new customized Accenture system.
Worked wif teh Accenture and Business Leadership teams to ensure integrity of transferred data.
Managed changes to all legacy interfaces connected to new policy application.
Led BPO project to move Doc Hub Operations to a Xerox vendor, reduce headcount to 10 FTEs, and provide a 5-year incremental benefit from a savings standpoint.
Served as teh point of contact from a technology and business perspective to direct teh program.
Led initiative to understand current requirements, determine future state, and automate process.