SUMMARY

• An experienced and accomplished Network Engineer with 10+ years experience in designing, deploying, and optimizing complex enterprise networks. Detail - oriented and proactive, with strong troubleshooting skills and analytical abilities. Adaptable to a fast paced and evolving environment with extensive technical experience across many areas of IT Infrastructure.
• Over 20 years of IT experience with 10+ years of Infrastructure Management / Engineering experience.

TECHNICAL SKILLS

• LAN / WAN Administration
• VPN / DMVPN Technologies
• MPLS / Frame Relay / PPP WAN Connectivity
• QOS / Traffic Shaping
• T1 / E1 / SIP Voice Connectivity
• Call Manager / Unified Messaging
• VNX / VNXe SAN Administration iSCSI / NAS / CIFS / NFS / Block Storage Protocols
• Brocade / Cisco Fiber Channel Switches
• ESX / ESXi / vSphere
• Snapshots / vMotion / VSan / etc.
• Checkpoint / Checkpoint Blades
• Fortinet / Barracuda Firewalls
• Cisco ASA / Cisco IOS
• Web Filtering / IPS / IDS
• Vulnerability Assessments / Intrusion Testing

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Infrastructure Engineer

Responsibilities:

• Installed, configured, and maintained LAN & WAN connectivity for 40+ sites globally, using various forms of connectivity (MPLS & DMVPN primarily).
• Responsible for the day to day management and operation of Windows Active Directory, which consists of 200+ Windows servers and 1400+ clients worldwide.
• Extensive experience working with domestic and international data and voice connectivity providers (local Telco’s, Internet Providers, etc.) to insure the proper services are delivered to meet the needs of our remote locations and datacenters.
• Responsible for the design, installation, and maintenance of the Vsphere infrastructure consisting of 15+ physical servers (HP Blades), 150+ virtual machines, and an EMC SAN (VNX 5300) for datastore storage.
• Installed, configured, and maintained the Terminal Services Farm(s) which provide access to our ERP system (Microsoft Dynamics AX) and other critical applications.
• Managed the Exchange 2010 / 2013 / Office 365 e-mail system, including all routing connectors, mailboxes, public folders, and interfaces with Office 365 and other mail service providers.
• Responsible for the design, installation, and maintenance of the Cisco Unified Communications System, with approximately 2000 phones, 1100 Unified Voice Mailboxes, and 40+ Voice gateways.
• Responsible for the installation, configuration, and maintenance of numerous other infrastructure services, including SCCM, WSUS, Dynamics AX, Perillon, Taproot, Concur, and dozens of other enterprise software products.
• Responsible for PSTN connectivity (T1, E1, Analog, SIP) for all domestic and international locations.
• Insured that stated service level and performance metrics were maintained across the network, and provided monthly reports on critical systems. Consistently performed at or above expectations.
• Implemented policies and procedures required to pass our annual SOX audits, and worked with numerous other departments to assist in obtaining ISO and API certifications for the organization.

Confidential, TX

Manager, Network Services

Responsibilities:

• Provided leadership for the Network Services department, comprised of several Network Administrators, Network Engineers, and a small group of Telecommunications employees who were managing our legacy PBX deployments. In addition to the day-to-day technical aspects of the position, I was responsible for creating and staying within the Network Services departmental budget, providing weekly and monthly project status reports, insuring performance metrics and SLA’s were being met, and recruiting and developing personnel.
• Directly responsible for the day to day operations of the Enterprise Networking Department, the Telecommunications group, and any 3rd party vendors, suppliers, or contractors providing infrastructure related services.
• Provided strategic direction for our worldwide network services and telecomm operations.
• Led a strong team of people in the design, implementation, and maintenance of infrastructure related network hardware, software, and telecommunication solutions.
• Developed and documented standard operating procedures for the Network Services Department to insure a common set of standards were followed at all domestic and international locations.
• Provided regular project status reports and operational information to the IT Director, Executive Management, and other IT Managers.
• Provided technical support to Network Administrators, Desktop Support Technicians, Application support personnel, and other IT departments.

Sr. Network Administrator

Confidential

Responsibilities:

• Responsible for overseeing the day to day management and operation of the Windows Active Directory Domain, which consisted of 250+ Windows servers, 50 Exchange E-Mail Servers, and over 2700 clients worldwide.
• Designed, implemented, and supported the global Wide Area Network (100+ locations) using a variety of connections (Frame Relay, Internet/VPN, Satellite, Private IP, etc.).
• Actively managed several Firewalls (Checkpoint NG, NGX), 75+ Cisco Routers (1700-7200 series), 5 Remote Access VPN Concentrators, several hundred Cisco switches (2900-3750 series), and the global IP Telephony system (Cisco Call Manager, Unity, numerous PSTN Gateways).
• Responsible for designing and implementing QOS standards to provide reliable IP Telephony functionality and Video Conferencing capabilities between remote locations.
• Provided stable and reliable connectivity for over 2700 clients worldwide.
• Managed an annual budget in excess of $3.5 million.

Confidential, Houston, TX

Network Technician

Responsibilities:

• Assisted in the migration of 10,000+ Workstations from Windows 3.1 to Windows 95.
• Performed maintenance and troubleshooting of desktop operating systems, applications, and network connectivity in a large campus environment (5000+ users).
• Assisted in the migration of 50+ Novell 3.11 Servers to a Windows NT 4.0 domain environment.
• Assisted in the migration of 1000+ nodes from a token ring network to an IP based infrastructure.
• Supervised a small group (~10) of PC Technicians performing the above workstation migrations.