TECHNICAL SKILLS

• I am just the guy you are looking for I've been running a successful IT business for over 20 years and while I've enjoyed running a business very much, I've decided it's time for me to focus all my energy on the thing I love to do most - the IT work itself. I'm never happier than when I have my sleeves rolled up - getting a computer setup and working optimally, or when I'm helping someone figure out how to use their network scanner. This is what I love most, and what I am meant to do. Running a business just took me away from doing these things way too much.
• That said, I'd like to tell you a little about myself. I have a thorough understanding of most all areas of computers and technology, including servers, workstations, consoles, telephony, managed IP, virtualization, remote desktop, terminal services, LAN, WAN, etc. I'm proficient in the planning, design, implementation, maintenance and repair of a variety of servers, workstations and network hardware including structured cabling, switches, routers, firewalls, VPNs, etc. I am also competent in the use of numerous versions of various software packages including Office, Windows, Windows Server, Exchange Server, Terminal Services, VMware, and the like and always eager to explore new software as well.
• I am continually looking for new experiences and challenges in the IT field and always searching for environments where I can apply my talents for the benefit of an organization that will appreciate and reward the wisdom and experience that I offer.
• I am a self-starting, goal oriented person whose confidence, perseverance and vision promote success. I have a good understanding of how business systems work and can maneuver well within those systems to achieve necessary end goals. I see the world and the workplace full of possibilities, interesting concepts, and exciting challenges. As an enterprising and resourceful person I feel that the more challenging a problem is, the more creative a solution I will be able to come up with, especially given my spontaneity and high level of adaptability.
• My skills at organizing complex projects, defining project priorities, delegating tasks and encouraging others allows me to develop a good rapport with co-workers and my adeptness at both oral and written communication allows me to interact effectively with individuals of all levels.

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Consult with clients to determine present and future staff needs
• Evaluate hardware and software and make purchase recommendations for clients
• Solicit new clients and provide systems reviews and recommendations for improvements
• Sell hardware and software to existing and new clients
• Advise clients for software licensing compliance
• Remotely monitor workstation, server and network performance to proactively maintain infrastructure
• Evaluate client staff needs to predict future hardware and software requirements
• Create reports for clients detailing current technology usage and predicted future needs
• Implement changes to improve systems and network performance
• Maintain workstations, servers and network hardware, software, and configurations
• Train client staff in general computer system and specific application use
• Maintain client servers, setup user accounts and regulate file access to ensure confidentiality
• Visit vendors, attend conferences and study technical journals to keep up with tech changes
• Implement daily data backup routines as well as disaster recovery operations for clients

Confidential

Director of Technology

Responsibilities:

• Maintain workstations, servers and network hardware, software, and configurations
• Evaluated and purchased new hardware and software
• Spearheaded efforts for compliance with all necessary software licensing
• Monitor workstation, server and network performance to proactively maintain infrastructure
• Evaluated staff needs to predict future hardware/software requirements for the yearly technology budget
• Implemented changes to improve systems and network performance
• Trained staff in general computer system and specific application use
• Set up user accounts and monitored and regulated file access to ensure confidentiality
• Implemented network security measures to protect data
• Trained and managed technology interns
• Visited vendors, attended conferences and studied technical journals to keep up with tech changes
• Implemented and monitored automated daily data backups as well as disaster recovery operations
• Maintained logs related to network functions, as well as maintenance and repair records

Confidential

Technology Manager

Responsibilities:

• Designed and implemented network configurations, network architecture (including hardware and software technology, site locations, and integration of technologies), and end user systems
• Developed procedures for installation, use, and troubleshooting of hardware and software
• Supervised employees, scheduled work hours, resolved conflicts and determined salaries
• Consulted with customers to determine present and future user needs
• Evaluated hardware and software and made purchase recommendations for clients
• Solicited new clients, providing systems reviews and recommendations for improvements
• Sold hardware and software to existing and new clients
• Trained users in use of systems and equipment

Confidential

Owner

Responsibilities:

• Maintain PC workstations, servers, network hardware, software, and configurations
• Maintain Console hardware/software including 360's, Wii's and associated LCD, CRT & projection displays
• Provide component level support/repair for vintage arcade machines
• Evaluate, purchase and implement new PC & Console hardware and software
• Configure and maintain automated backups of servers as well as disaster recovery operations
• Configure and maintain virtual server environments for Active Directory, file, FTP and gaming servers
• Configure and maintain POS software - including determination of stock items/levels, pricing, etc.
• Supervise and train employees, schedule work hours, and determine job duties
• Create and distribute marketing and promotional materials including flyers, web content, posters, etc.
• Maintained business books, licensing, code conformity, stock purchasing, inventory, sales, etc.

Network engineer & systems technician

Confidential

Responsibilities:

• Upgraded numerous clients' server hardware and software, network infrastructure and workstations
• Linked multi-office clients using internet or point to point T1s and hardware and/or software based VPNs
• Installed and maintained new digital and VoIP phone systems with multi-level voice mail systems
• Designed, installed and maintained computer and phone technology for entire new client offices as well as provided training on the use of all installed technology
• Provided hundreds of hours of training for clients' employees to help make them as efficient as possible when working with the applications their company utilize
• Provided routine preventative maintenance for clients by making sure critical operating system updates were deployed properly and timely to both servers and workstations as well as ensuring that anti-virus and anti-spyware were installed and functioning correctly and were up to date
• Provided remote server and desktop management allowing nearly instant response to client needs
• Created custom scripts for daily, weekly and monthly maintenance, software installation and updates, system backups, etc.
• Researched, designed, created and maintained a web presence for several clients
• Setup various makes and models of routers from simple off-the-shelf plug them in and change the admin password to advanced configuration of the NAT & routing tables for specific direction of inbound protocol traffic, DMZ'd computers, manual assignment internal DNS servers for DHCP address assignment, multi VPN connections, port blocking, bandwidth throttling, etc.

Confidential

Network engineer & systems technician

Responsibilities:

• Designed, installed and maintained a new multi-building, multi-line phone system with auto-attendant and multi-level voice mail system including analog, digital, and VoIP stations as well as PC soft-phones
• Designed, maintained and oversaw installation of a multi-strand fiber run between separate campus buildings for voice, data and audio/video applications
• Implemented a campus-wide wiring infrastructure upgrade of all existing cable to allow for gigabit speeds
• Restructured and improved server application and data storage from a single Windows 2000 Server to a balance across four Windows 2003 Server systems, increasing overall efficiency and productivity
• Researched, purchased, installed and maintained networked color and B&W digital imaging systems allowing usage tracking resulting in a substantial reduction to monthly operation costs
• Implemented a video recording system for archiving weekly services and creating DVDs for distribution
• Researched, planned, and coordinated installation of a dual projector system in the main sanctuary and a single overhead projection system in two other meeting rooms using standard PCs and software for the display of music & worship song lyrics, sermon notes and outlines, visual teaching aids, etc.
• Implemented portable A/V carts with notebook computers, projectors, and UPS systems
• Migrated membership database application records from MSDE to SQL Server