IT Specialist Resume

SUMMARY

Experienced IT Specialist, with Active Level 5 - (Moderate Risk Level) Security Clearance, specifically trained and knowledgeable of network infrastructure, security countermeasures, computer applications, and web development.
Provides complementary expertise in software development with 7 different programming languages, and especially passionate about promoting excellent customer care & relations.

TECHNICAL SKILLS

System Administration & Risk Prevention
Web Application Technologies
Functional Design and Testing
Strategical Planning & Partnerships
Telephone Technologies (Analog and IP)
Statistical Analysis & Modeling
Continuous Quality Improvement
Video Teleconferencing (VTC)
Data Entry & Data Conversion
Performance Monitoring
Web Ex Assistant & Adobe Connect
Troubleshooting & Critical Thinking
Vulnerability Assessment
Mobile & Wireless Technologies
Personnel Management
Organizational Development
Business Improvement Strategies
Operations Management
Database Administration/Management
Microsoft CRM for Outlook
Invoice Management
R, Python, JavaScript, HTML CSS, JSON,
Microsoft Technologies (SharePoint,
Farsi & Persian Languages (Fluent)
SQL, PostgreSQL, SQL* Plus
Dynamics CRM, Access, Excel, Word, etc

PROFESSIONAL EXPERIENCE

Confidential

IT Specialist

Responsibilities:

Supervise maintenance of 100+ computer systems and ensure functional inter and intra net networking on all systems at all times
Ensure that the user database interface is fully updated and functional on the organizations SharePoint environment
Provide aid in setting up multimedia, installing relevant software, and troubleshooting software/hardware issues during large scale (nation-wide) presentations and conferences; Act as network administrator during joint ventures and third party IP involvement
Conduct material investigation of network and e-mail traffic regarding missing files/information
Coordinate with Human Resources to manage physical and logical access controls for new and departing HHS employees and contractors
Ensure account lockout controls are in place that limit the number of consecutive failed log-in attempts on a system
Support program and customer management in regards to the status of various IT Help Desk tickets, policies, and procedures
Establish technical documentation and guidelines for the configuration of various software's and applications
Fully implement all IT requirements for installation and configuration of new IT hardware (i.e. iPhone's, iPad's, printers, routers, VoIP devices, etc.)
Develop user documentation as well as scripts for functional usability testing and system training
Assure secure connections for litigations via Polycom RealPresence and WebEx; Update and maintain Cisco VoIP phone and Voicemail systems
Assist with auditing all technology equipment and systems (nation-wide) once a quarter and submitting a completed report to management
Engage in network printer installation and provided technical support with toner replacement when necessary
Assist end users in configuring and supporting software applications including MS Office Suite, IBM MaaS360, WebEx, Google Apps, plus others
Identify, troubleshoot, correct and / or advise on technical issues related to government furnished IT equipment
Administer and manage the company SharePoint 2010 environment, develop sites, lists and libraries, and manage site permissions
Develop training programs on new developments and answer technical how-to questions on the use of systems and applications related to all internal products and services

Confidential

GIS Analyst

Responsibilities:

Create and maintain existing Confidential layers and exhibits utilizing ESRI ArcGIS 10.x (or newer), ArcSDE, ArcScene, and ArcGIS Online
Implement python scripts to manipulate both specific data structures, and ArcPy functions for a more accurate representation of geospatial data
Perform statistical and spatial analysis for active fire and burned area mapping, migration patterns, and social media content
Maintain and utilize database design for Confidential applications; major database models that support spatial data; basics of SQL for making queries on datasets; design and construction of ArcGIS geodatabases; and ArcGIS tools for geoprocessing
Investigate emerging Confidential practices, equipment, software, and related applications to determine cost-effectiveness and functionality
Perform essential Confidential data maintenance, and provided maps and data sets to clients per project specifications
Create and manage Confidential data sets, maps, and map series; Perform complex spatial analysis
Provide sound technical expertise in developing innovative and effective solutions to a variety of complex projects
Implement, enforce, and maintain principles of remote sensing to interpret remotely-sensed images, and to obtain quantitative satellite data
Refine analytical and problem solving skills related to data retrieval and data transformation for NASA/NOAA satellite products

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship