Systems Infrastructure Manager Resume

SUMMARY

Results - Driven information technology professional with a proven record of success leading teams that manage systems and network infrastructure in both service provider and enterprise settings.
Determined and resourceful problem solver who thrives on challenges and gets the job done.
Excellent communicator with a hands-on approach to leadership and a strong desire to cultivate teamwork among associates.

AREAS OF EXPERTISE

Strategic & Business Planning
Infrastructure Design
Disaster Recovery
Budget Development
Data Center Management
Project Management
Organizational Development
Information Security
Process Improvement
Cost Reduction
Technology Migration
Change Management
Contract Negotiation
Team Building & Leadership
System Standardization

TECHNICAL SKILLS

Networking: Cisco, Juniper, F5, VMware NSX, VLANS, BGP, OSPF, ISIS, VXLAN, FabricPath, MPLS

Compute and Storage: VMware, Xenserver, KVM, Linux, Windows, SAN, Metro SAN Replication, NFS, iSCSI

Security and Monitoring: Arbor Networks, Solarwinds, VMware vRealize Operations, Veeam ONE, SEIM, AlienVault, Elasticsearch, Graylog, DDoS Mitigation

Applications and Software: Active Directory, MSSQL, IIS, Apache, DNS, SMTP

PROFESSIONAL EXPERIENCE

Systems Infrastructure Manager

Confidential

Responsibilities:

Directed project for complete DDI and IPAM solution that improved management of both DNS and DHCP for the corporate and ISP environments
Increased use of automation to speed delivery of server builds and reduce errors
Designed virtual infrastructure with VMware NSX to improve security and flexibility of virtual environment
Implemented backup procedures and enhanced DR capabilities
Led team members toward greater contributions by fostering confidence and willingness to expand skill sets
Oversaw all aspects of project to implement a DDoS mitigation solution from product selection through installation and training

Network Engineer

Confidential

Responsibilities:

Lead engineer for Metaswitch based IP Voice network supplying service to more than 5000 customers through a combination of SIP and MGCP endpoints.
Designed and implemented a resilient network to support the delivery of VoIP, WAN, and Metro Ethernet services based on G.8032 Ethernet ring technology
Streamlined network design and implemented both L2 and L3 QoS policies to improve performance while enhancing compliance with industry standards
Engineered network core using OSPF, IS-IS, iBGP, and VRRP to improve reliability resulting in increased uptime
Oversaw migration from physical servers to VMware resulting in more efficient hardware utilization, reduced power and cooling needs while increasing uptime
Designed database structure for an Operations Support System for subscriber management and provisioning
Monitored network utilization trends to forecast growth of broadband subscriber base and meet increasing bandwidth demands
Redesigned email system serving business and residential customers for improved stability, performance, and scalability
Led the evaluation process of equipment for VoIP and ADSL deployments

Senior Systems Engineer

Confidential, Lexington, Kentucky

Responsibilities:

Analyzed and implemented changes to several midsize enterprise networks to locate and eliminate issues, improve performance, and increase resiliency
Planned and performed installations and upgrades to client VMware, SAN, and network infrastructure
Participated in network and physical security assessments

Sales Associate

Confidential, Lexington, Kentucky

Responsibilities:

Managed accounts, registered new customers, informed customers of service offerings, serviced existing accounts, and provided installation support
Redesigned network topology for increased security and reliability
Implemented ticketing system to improve response time and improve collaboration among technical support staff

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