Senior Technical Resource Specialist Resume

TECHNICAL SKILLS

Programming languages: PHP, Python, SQL, Javascript ES6, HTML5, CSS3, VB

Libraries/Frameworks: Electron, Jquery, Laravel

Tools: Git, Visual Studio, MySQL, NaviCat, AutoHotkey, iMacros

PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Resource Specialist

Responsibilities:

Build and maintain automated processes/systems dat deliver voice/text/email reminders to healthcare patients.
Lead software implementation projects for enterprise level clients.
Maintain positive client relationships while meeting strict and continuous deadlines.
QA code changes from Junior colleagues before pushing into production environment.
Coordinate between multiple lines of communication for the purpose of streamlining project completion.
Rebuild legacy enterprise systems to meet current best practice guidelines.
Automate daily tasks using various programming languages to improve work efficiency.
Participate in developing new processes to to improve platform stability and usability.

Confidential

Technical Resource Specialist

Responsibilities:

Build and maintain low - medium level automated processes/systems.
Perform various bug fixes and feature enhancements.
Compile and create documentation for the platform and its various features.
Lead training sessions wif clients to provide them a positive experience wif the platform.