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Systems Integration Manager Resume

Rockaway, NJ

SUMMARY

  • Expert at managing teh integration team for an industry - leading control room visualization and collaboration software company.
  • Teh company both designs and integrates proprietary software solutions using consumer off-teh-shelf servers and multimedia systems catered to teh clients’ specific needs. Customers include high-profile government agencies and corporations in teh defense, energy, public safety, and transportation industries.

TECHNICAL SKILLS

  • MS Windows Server 2008, 2012, 2016
  • Networking
  • IT Security
  • Security auditing
  • Jira bug tracking
  • Teleconferencing (VTC)
  • Managed switches
  • Basic Crestron programming
  • Video wall calibration
  • VB scripting
  • Server hardening (STIG)
  • Troubleshooting
  • Biamp Tesira DSP configuration
  • Firewalls
  • VLAN configuration
  • OS imaging and backup
  • Software testing and configuration
  • Powershell

PROFESSIONAL EXPERIENCE

Systems Integration Manager

Confidential, Rockaway, NJ

Responsibilities:

  • Manage teh integration team for teh company with five direct reports
  • Oversee teh scheduling of technical resources for multiple concurrent projects
  • Use configuration management principals to manage system configuration and ensure consistently deployed deliverables.
  • Provide documentation and ensure accountability to processes
  • Conduct annual reviews and audit time sheets for personnel
  • Mentor staff and train on technical elements of teh job
  • Solely responsible for departmental staffing
  • Liaise with teh engineering department, providing technical feedback to and from field personnel
  • Provide input to senior management on product development
  • Travel to customer sites to conduct emergency technical triage and advanced product training
  • Create internal and external technical documentation on software and hardware

Systems Integrator

Confidential, Rockaway, NJ

Responsibilities:

  • Managed teh technical portion of control room display system installation projects, leading teh installation team and integrating with clients’ IT infrastructures
  • Provided on-site support and maintenance for existing systems in live production environments
  • Conducted customer training on proprietary visualization software for system administrators and end users
  • Audited and modified designs in teh field when required, and generated as-built drawings post­ installation
  • Created custom scripting for customer systems and internal testing

Systems Specialist

Confidential, Rockaway, NJ

Responsibilities:

  • Specialized in video wall calibration, Windows server configuration, server assembly, rack population and wiring, A/V system installation, cable termination, review and revision of CAD drawings, and troubleshooting
  • Managed teh loss prevention department at a high-volume retail location. Managed personnel, coordinated inventory and safety audits, and maintained fire prevention standards
  • Two-time veteran of Operation Iraqi Freedom
  • Conducted maintenance and repair on SINCGARS VHF radios at teh highest echelon

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