Systems Integration Manager Resume
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Rockaway, NJ
SUMMARY
- Expert at managing teh integration team for an industry - leading control room visualization and collaboration software company.
- Teh company both designs and integrates proprietary software solutions using consumer off-teh-shelf servers and multimedia systems catered to teh clients’ specific needs. Customers include high-profile government agencies and corporations in teh defense, energy, public safety, and transportation industries.
TECHNICAL SKILLS
- MS Windows Server 2008, 2012, 2016
- Networking
- IT Security
- Security auditing
- Jira bug tracking
- Teleconferencing (VTC)
- Managed switches
- Basic Crestron programming
- Video wall calibration
- VB scripting
- Server hardening (STIG)
- Troubleshooting
- Biamp Tesira DSP configuration
- Firewalls
- VLAN configuration
- OS imaging and backup
- Software testing and configuration
- Powershell
PROFESSIONAL EXPERIENCE
Systems Integration Manager
Confidential, Rockaway, NJ
Responsibilities:
- Manage teh integration team for teh company with five direct reports
- Oversee teh scheduling of technical resources for multiple concurrent projects
- Use configuration management principals to manage system configuration and ensure consistently deployed deliverables.
- Provide documentation and ensure accountability to processes
- Conduct annual reviews and audit time sheets for personnel
- Mentor staff and train on technical elements of teh job
- Solely responsible for departmental staffing
- Liaise with teh engineering department, providing technical feedback to and from field personnel
- Provide input to senior management on product development
- Travel to customer sites to conduct emergency technical triage and advanced product training
- Create internal and external technical documentation on software and hardware
Systems Integrator
Confidential, Rockaway, NJ
Responsibilities:
- Managed teh technical portion of control room display system installation projects, leading teh installation team and integrating with clients’ IT infrastructures
- Provided on-site support and maintenance for existing systems in live production environments
- Conducted customer training on proprietary visualization software for system administrators and end users
- Audited and modified designs in teh field when required, and generated as-built drawings post installation
- Created custom scripting for customer systems and internal testing
Systems Specialist
Confidential, Rockaway, NJ
Responsibilities:
- Specialized in video wall calibration, Windows server configuration, server assembly, rack population and wiring, A/V system installation, cable termination, review and revision of CAD drawings, and troubleshooting
- Managed teh loss prevention department at a high-volume retail location. Managed personnel, coordinated inventory and safety audits, and maintained fire prevention standards
- Two-time veteran of Operation Iraqi Freedom
- Conducted maintenance and repair on SINCGARS VHF radios at teh highest echelon