TECHNICAL SKILLS

Operating Systems: VMware ESXi, Windows Server 2016, Windows Server 2012 R2 Datacenter, Windows Server 2008 R2 Datacenter, Cisco IOS, Mac OS X, Windows 10/8/7

Technology: Active Directory, Exchange 2010, Symantec Endpoint Protection Manager, System Center Endpoint Protection, SCCM, Visio Professional 2016, Office 365, SQL Anywhere, Crystal Reports, MS Mobile Active Sync, Wireless Networking, Remote Desktop, Norton Ghost, VNC, TCP/IP, UDP, RIP, EIGRP, HDLC, PPP,TFTP, VLAN, NAT, DNS, DHCP, RAS, Telnet, Ethernet, Twinax, Fiber Optic, FTP, POP3, VPN, ARP, RARP, BOOTP, HTTP, HTML, Frame Relay

PROFESSIONAL EXPERIENCE

Confidential, Long Island City, NY

LAN Administrator

Responsibilities:

• Establish and implement network security policies and procedures.
• Manage the Security Team by defining security roles, delegating responsibilities, building a secure room, documenting a diagram of security infrastructure, and virus definition distribution.
• Identify any security vulnerabilities and apply all security patches as needed to maintain a secure environment.
• Deliver continuous monitoring and visibility of servers, workstations, network environment, and anti - virus systems.
• Implement data loss prevention, threat management, and reporting using Office 365 Security & Compliance.
• Provide monthly vulnerability scanning to prevent security breaches using Nexpose.
• Preform random security audit inspections for a site of 3000 employees.
• Manage and monitor endpoint devices using Symantec Endpoint Protection Manager.
• Protect endpoints against all threat types using machine learning malware protection.
• Manage server systems and applications in Azure and provide event-driven monitoring, performance tracking, security policy enforcement, and auditing capability using Microsoft Operations Management Suite.
• Distribute software, install hotfixes and patches, and apply updates using SCCM.
• Manage and create user accounts using Active Directory, set Group Policies, and perform backups on Windows Server 2016/ Windows Server 2012 R2 Datacenter platform.
• Install, configure, and administer ESXi 5.5/ 6 host.
• Create clones and templates of virtual machines.
• Migrate virtual machines across hosts within a High Availability cluster.
• Implement mobile device management via Intune.
• Install, configure, maintain and troubleshoot all servers, as needed; Install data center network infrastructure cabling.
• Manage and monitor servers using Confidential Open Manage Essentials.
• Troubleshoot and manage changes in nationwide LAN infrastructure.
• Create Visio network diagrams and virtual server replicas of production network to test systems behavior.

Confidential, New York, NY

System Administrator (Consultant)

Responsibilities:

• Managed Windows Server 2008 R2 ADDS, DHCP, DNS roles.
• Created Active Directory users accounts, set group policies, and manage Exchange mailbox stores.
• Implemented a technical infrastructure build out for 2 new locations.
• Patched network cables, configured PBX phone system, reimaged workstations, and documented various IT configurations, policies, and system procedures.
• Supervised IT support staff of 4 technicians, and resolved issues that were escalated.
• Installed and setup site-to-site VPN using Confidential SonciWall TZ series platform.

Confidential, Brooklyn, NY

Network Administrator/ Cerner's Project Manager

Responsibilities:

• Managed the Cerner Road Notes software implementation; responsible for oversight of software installations and upgrades including setup and configurations of all workstations and laptops and network printers and faxes.
• Administered user/group permissions and shared documents through management of Windows Server 2008/2003 network LAN infrastructure.
• Oversaw the creation, editing and testing of clinical documentation to ensure accuracy for external publication to communicate business needs for clients.
• Collaborated with clinical staff to implement adoption of new software processes to support digital documenting and daily homecare operations in the hospital community and network.
• Created training manuals and documentation to provide training to new external hires and medical staff on internal systems.

Confidential, White Plains, NY

Network Administrator

Responsibilities:

• Provided technical support for and managed Windows Server 2008/2003 network LAN frame work.
• Maintained backup servers for AD, Exchange and Anti-Virus software on company network.
• Created strict compliance standards and guidelines to comply with Network and Departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
• Provided support for McKesson Horizon Homecare software which ran on a Citrix server while maintaining HIPPA standards and guidelines.
• Managed servers for DHCP, DNS, RAS, VPN and maintained backup on network.
• Coordinated installations, configurations and upgrades for servers, routers, switches, cabling and power equipment.
• Generated appropriate requirements, specifications, change control, training and end user documentation.
• Responsible for installation, setup and configuration of all employee workstations, laptops, network printers and faxes.

Confidential, New York, NY

IT Support Technician

Responsibilities:

• Configured and managed LAN and Wireless Networking for Windows Operating Systems for company system.
• Provided high quality onsite support for Microsoft and blackberry mobile devices users and managed configurations and deployments of laptops and PCs.
• Supervised task team of 3 technicians while delegating daily projects and tickets to each team member.
• Performed desktop reimaging and provided technical support using Ghosting software.
• Responsible for administering network share files/folders user permissions and group account policies.
• Assembled, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
• Performed daily review of event logs and reported any unusual occurrences to upper level management.

Confidential, New York, NY

Technology Coordinator

Responsibilities:

• Lead support manager and supervisor for IT consultants.
• Provided 24-hour technical expertise support for 110 user network across multiple locations.
• Updated, edited, and maintained company public website and agency collaterals.
• Coordinated operating system administration and configuration while providing system level application support for network and server monitoring using TCP/IP, DNS, and other infrastructure networking topology.