SUMMARY

• Detail oriented and motivated senior systems engineer with extensive experience with designing, installing, managing and troubleshooting technologies such as VMware vCenter, EMC storage products, Cisco UCS, VCE, Active Directory infrastructure, Linux, Apple OS X, Oracle, and various infrastructure solutions. Quick learner with the proven ability to hit the ground running.

TECHNICAL SKILLS

• Active Directory, Microsoft Exchange and SharePoint administration, Group Policy,
• Licensing
• VMware vCenter
• Cisco UCS C - series and B-series Blade technology
• Dell/EMC solutions to include VNX, Unity, XtremlO, Isilon, Data Domain, Networker, Compellent, Equallogic Veeam Backup and Replication Nutanix Hyper Converged Infrastructure
• Linux administration with both Redhat and Debian based distributions.
• Alfresco DMS
• Cisco Nexus and MDS FC and iSCSI configurations
• Oracle Database installation and preparation
• Apple hardware and software technologies -- OS X, iOS devices
• Technical documentation using Office and Visio tools
• Excellent customer service skills

PROFESSIONAL EXPERIENCE

SYSTEMS ENGINEER

Confidential, COLUMBIA, MD

Responsibilities:

• I work on the activations team for Cisco's Managed Security Solutions, supporting the Active Threat Analytics service.
• Worked with the team to migrate to ServiceNow from Confluence and Jira
• Worked in multi-tier, dev, test and production environments Created categories and routing rules for Incidents
• Adjust LDAP syncing rules and develop documentation for LDAP authentication Create email notifications, including custom notification scripts Create Knowledge Base articles to document various procedures Create Group and Role permissions assignments to various parts of the system Assist the knowledge migration team with template creations
• Work on the team responsible for migrating to new Active Directory infrastructure in Azure which spanned 5 geographic locations worldwide and connected with including Azure AD
• Worked with deployed AD Connect software Created Backup Process leveraging Azure Backup
• Setup and Configure Microsoft CA and Sub Servers for generating LDAPS certificates Resolved various AD issues, fixing replication errors, site configurations, networking issues Create users, groups and testing for Azure Password Reset policies
• Created auto ticketing system in ServiceNow to notify of WSUS updates and then test/approve updates Created PowerShell script to scan MS CA server and open ticket in ServiceNow of impending cert expirations
• Installation of the Advanced Threat Analytics systems Travel to customer data centers in and out of US
• Rack and cable 22 Cisco C-Series servers, 3 Nexus 3k switches, and a router Configured Nexus 3K switches for server and customer connectivity Configured 2900 routerto bring up tunnels with Cisco data center
• Used homegrown hardening templates to lockdown switches and router, setup authentication in Cisco ACS Worked within CentOS 6/7 to use internally developed software to deploy servers in the kit Upgrade/Downgrade each server to the required firmware revision,
• Configured local storage CIMC Configuration BIOS settings

SYSTEMS ENGINEER

Confidential

Responsibilities:

• Installed VMware ESXi, added ESXi host to vCenter Work with other teams to complete ATA kit configuration
• Perform General Systems Administration Tasks
• New User On/Off-boarding (AD, ServiceNow, Jira, Confluence, GIT, Google Auth account creations) AD and ServiceNow Users, Groups and Permissions adjustments Fix various login issues users may have

DATA CENTER CONSULTANT

Confidential, ALBANY, NY

Responsibilities:

• Deployed Cisco UCS servers to include blade chassis, B-Series blades, Fabric Internet Connects. Built systems from ground up and also upgraded and troubleshot existing infrastructure
• Deployed EMC storage solutions to include VNX, VNXe, Unity, XtremlO, Data Domain, and Isilon. This includes racking, upgrading and also adding shelves
• Configured Cisco Nexus and Cisco MDS switches for storage solutions based on both fiber channel and iSCSI connectivity
• Deployed EMC Networker backup solutions Deployed VCE VBIock converged infrastructure Deployed Nutanix hyper converged infrastructure Deployed and upgraded VMware ESXi and vCenter clusters
• Performed multiple data center moves, to include documenting and shutting down and then rebuilding and bringing back up SANs and Servers,
• Created as-built documentation for customer handoff
• Provided knowledge transfers and training on newly deployed hardware and software
• Built and imaged Redhat Linux on 80 Cisco UCS C-Series servers to be used for Hadoop cluster. Created unattended install scripts using PXE and Clonezilla, which installed Linux, configured local storage and networking.

SR. SYSTEMS ENGINEER

Confidential, ALBANY, NY

Responsibilities:

• Maintain datacenter hardware to include Cisco ASA firewalls, Cisco switches, Citrix Load Balancers, Fortinet Fortigate Firewalls, VMware vCenter cluster, EMC VNX SAN, EMC Isilon, EMC Atmos, EMC Data Domain, Dell Servers, networking and Equallogic SANs.
• Designed and built three-node vCenter infrastructure using Dell server hardware and EMC VNX SAN backend.
• Built Rational product stack VMware templates for quick deployments
• Centralized multi-site VPN system into a single termination, created access rules for VPN users.

SR. SYSTEMS ENGINEER

Confidential

Responsibilities:

• Built multi-VLAN routed network for corporate offices to isolate production network traffic for both security and performance.
• Built multi-VLAN routed network for data center production systems with an emphasis on security and performance. Built and maintained Nagios monitoring and rsyslog logging system for production systems and appliances.
• Built and maintain Postfix SMTP server for internal relaying.
• Redesigned and implemented new multi-site Active Directory parent/child domain infrastructure based on Server 2012R2.
• Identified all points of failure within current infrastructure and developed budget and a phased, scalable design to eliminate them.
• Migrated email system from on-premises MS Exchange 2010 to Google Apps for Business-used AD sync system to pull users from AD into Google Apps using Windows scheduler.
• Migrated email system from Google Apps for Business to Microsoft Office 365. Office 365 users synced to Active Directory using Azure Sync.
• Build and deploy Rational product stack based on Oracle 11.1.0.7 and 11.2.0.3 databases in both Linux and Windows environments.
• Provide systems administration in both Linux (Redhat, Debian), Mac OS X and Windows environments.
• Install and maintain Alfresco document management systems for corporate and production uses.
• Implemented IT ticket tracking system using open source software (RequestTracker).
• Provide all levels of IT support to internal users and clients.
• Installed, rolled out and maintained Antivirus solution to all corporate endpoints.
• Report directly to executive staff on all infrastructure needs or issues Manage staff of systems administrators

SYSTEMS ENGINEER

Confidential, SARATOGA SPRINGS, NY

Responsibilities:

• Worked part time to provide efficient business IT strategies to our customers, as a Managed Services Provider Setup and configure workstations and servers on Kaseya and Labtech remote management and monitoring systems. Create scripts within the software packages to remove deploy software, setup and configure backups, and other system tasks
• Set up and/or upgrade and configure Windows based servers (both hardware and software), including migrating
• Active Directory, Windows security and group policy
• Set up and secure workstations, both hardware and software
• Set up and configure MS Exchange email systems, including migrations and administration.
• Set up and deploy antivirus solutions-Symantec, Sophos, AVG
• Set up and configure communication devices such as iPhones, Blackberries, and Android phones.
• Provide technical phone and onsite support to customers on a day-to-day basis.
• Troubleshoot and fix issues and provide support with Unix, Linux, VMware ESX, Windows servers and workstations, Exchange Servers, OS X, virus removal, Windows updates solutions and patch management.