Operational ICT Consultant Resume

SUMMARY

Fully bilingual (French, English) Information technology specialist with over 11 years of successful IT management leadership, I am a qualified systems & network cloud administrator, strategic planner with professional work experience in multi - disciplinary corporations. I have honed skills in areas of management and operations that added value to every organization with which I have worked.

TECHNICAL SKILLS

Front TMG, ISA, Fortinet, Juniper, Sophos, Kerio, McAfee, BitDefender, Norton, Kaspersky, TrendMicro, Eset, AVG, Barracuda,
Project Management/ Business Process Improvement/ Business Analysis/ System Analysis/ Change Analysis
Msft SQL Server 2005 / 2008 /2012 / 2014/ HyperV/ SaaS/AWS// CRM/ERp/ WatchGuard
Software Development/ Delphi/Pascal/HTML/PHP/C++/ C/R/ Google G Suite
IT Strategy/ Integration/ Team Leadership/ Team Management
Microsoft Exchange 2003 / 2007 /2010/2013/ Win Serv Backup •Data Analysis/ Data Scientist/ Data Mining/ Data Vizualisation
Disaster Recovery/ Data Center/ Business Continuity Plan
Msft Win Serv 2003 / 2008 / 2012/2016/ WSUS/ VMware
N-top / Nagios/ Dude/ PRTG / Scrutinizer/ WireShark
Waterfall/Agile/SDLC/Trello/Matrix/PERT
Microsoft Office 2003 / 2007 /2010/2013/2016

PROFESSIONAL EXPERIENCE

Confidential, Washington

Operational ICT Consultant

Responsibilities:

I was focused on the technical and IT change management streams of the next phase of the pilot project in Education accountability in the Democratic Republic of Congo.
Supported strategic leadership and execution of the change management pillar of this Technical Assistance, which includes sustainable change management processes through agile methodology.
Supported finalization of technical (software) improvements to the platform by providing evaluation and technical advice.

Confidential

Network and Systems Manager

Responsibilities:

Deployed remote Disaster Recovery center & new Data Center with VoIP (over 300 IP phones deployed) and video surveillance (more than 40 IP cameras deployed) in 11 sites; projects managed with PERT & SDLC methodologies.
Migrated and virtualized more than 20 stacks of servers from Windows Server 2003/2008 to Windows Server 2012, Microsoft Exchange Server 2010 to Microsoft Exchange Server 2013 with Hyper V with more than 30 automates managed &supervised.
Reorganized the networks according to CISCO standards (deployment of more than 40 switches, deployment of more than 5 Km of Fiber Optic, deployment of more than 7 Km of Twisted pairs) with Fortinet, Kerio and Front TMG firewalls' deployment.

Confidential

Professor of Microsoft System

Responsibilities:

Explained and showed in practice Best practices regarding policies, regulations, rules, and procedures;
Conducted workshops on Windows Server 2012 R2 installation and administration (Active Directory management, DHCP, DNS, Data Protection, File Management, troubleshooting, Hyper V, Virtualization, Roles and features installations & functions);
Taught Exchange 2013 Core solutions (Administration, Data Loss Prevention, EAC, Outlook Web App, Role Based Access Control.)

Confidential

IT Manager

Responsibilities:

Designed and developed procedures and policies for reliable Information System.
Assessed Togo international airport's security & safety and proposed recommendations and strategic plan for improvements.
Implemented and Managed the airport security and safety's database and access control across all main locations.
Conducted Workshop with practical training on Network, System & Security administration (hardware & software Firewall back to back, Unified Threat Management and internal staff best practices manners to avoid intrusions.)

Confidential

Systems and Network Engineer

Responsibilities:

I was helpdesk manager and change lead for IT implementation with matrix organization.
Provided user support (troubleshooting Windows servers 2003,2008, user workstations and mobile devices)
Maintained hardware and software for computers in various departments and organized and delivered internal and external training programs in the ICT areas.
Monitored telephones, Internet and specialized lines contracts and Implemented traffic filters using Standard and Extended access-lists.