SUMMARY

• Highly accomplished, Results - oriented with notable success, leading a broad range of corporate IT Initiatives while managing day to day support for corporate network and various clients.

TECHNICAL SKILLS

• Novell Certified Linux Administrator, SUSE Linux Enterprise 11
• Red Hat 6 and 7, Cent OS, Ubuntu SUSE, Solaris, IBM AIX, HP UX, Debian, Fedora
• VMWare Virtualization, VMWare VSphere
• Application Support for TT, eSpeed, Broker Tec, ECCO,
• Micro Hedge, Activ, R3/Matrix, Garban, Eurobroker, CQG, Reuters, Bloomberg and Hilliard Farber and various Prop OMS’s
• DevOps support
• Jira, Confluence,JBOSS
• Applications support
• Completed AWS training class
• 2nd and 3rd Level Trading Applications support
• FIX Protocol 4.2/ 4.4, FIX Engineering
• Systems Engineering, Systems Administration
• Linux Windows 10, Server 2010 /2014 / 2008
• Cloud Computing, VMWare, HP Open View, Nagios, Check MK, Tidal
• Hardware and Software Support
• Dell 1855, 1950 Blade Servers, HP 460c Blade Servers, HP C7000 Chassis
• Linux and Windows Administration
• Basic Knowledge of Python Scripting
• Nagios, Check MK for monitoring

PROFESSIONAL EXPERIENCE

Confidential

Release Engineer

Responsibilities:

• Use Team city and octopus to deploy applications in to Dev, QA, UAT and Prod
• Support, Troubleshoot .NET custom build applications running on windows 2008, 2012 servers
• Provide support for applications such as Sonarqube and Sonotype Nexus
• Run Vulnerability scan with Vera Scan code on custom build .NET applications
• Troubleshoot issues with Team City and Octopus build and resolved them
• Upgrade Team City, Octopus, Sonarqube and nexus to latest version in Dev and Production
• Setup and build Windows 2008 and 2012 servers in VMWare and Amazon EC2
• Provide support for VMWare and servers hosted in Amazon EC2
• Update SSL Certificates on Windows 2008 and 2012 servers
• Provide support for custom build .NET applications running on Windows 2008,2012 servers
• Provide Systems administration for Windows 2008 and 2012 servers and perform patching of them
• Use Jira for Ticketing and change management
• Use Bitbucket for version control
• Create documentation for processes and procedure

Confidential

Senior Operations Support Engineer

Responsibilities:

• Configured and setup Prometheus monitoring servers
• Setup and build custom graph using Grafana and connect to Prometheus servers
• Manage servers in Amazon EC2 and deploy application to servers in Amazon
• Manage AMAZON S3 for storage
• Use GIT for version control
• Setup and build new windows and Linux servers in VMWare and amazon EC2
• User monitoring tools like Zabbix, Nagios and Grafana
• Use Ansible for applications deployment to Dev, UAT and production systems
• Manage Linux and windows servers in VMWare
• Provide 2nd level Applications support for the systems running on Linux CentOS 7 servers
• Support troubleshoot C++ .NET and JAVA base custom gaming Applications
• Use JIRA for ticketing system
• Use Confluence for WIKI and create custom documents and procedure and publish them for the entire team

Confidential

Dev Ops Engineer / Operations Support

Responsibilities:

• As part of the Global Information Security and working on a Dev Ops team, I am responsible for providing full stack support for various core Confidential applications and Infrastructure which runs on Linux and Windows platform
• Provide 2 nd level support for various core bank application which are builds on .NET, C++, JAVA and other applications builds and runs on Windows 2008, 2012, 2014 Servers as well as Red Hat Linux version 6 and 7
• As a Dev Ops Engineer I wear various HATS throughout the day and responsible for deploying applications in DEV/UAT and PROD environment.
• Strong trouble shooting skills with a proven track record of implementing fresh ideas in solving the new and existing problem
• Work on Deploying new Agile and emergency release for various core bank applications.
• Provide off our 2 nd level Technical support for core bank applications
• During a production outage provide 2 nd level technical support and provide a root cause analysis until the resolution has been find
• Work closely with Software Engineer, Developers, Application owner and product stack holder on providing application and system support for the applications
• Provide systems and applications supports
• Provide support for VMWARE, Cloudera Proxy and SOLR
• Support for SQL server 2008, 2012 and run SQL queries to pull data from the SQL servers
• Provide infrastructure support for hardware and Physical and Virtual servers within the environment
• Provide technical support to over 5000 end users on various bank applications on various issues and find a root cause
• Follow strict change control process using Remedy as a tool for CM
• Work with QA and Development team on various issues and find a root cause of the issue
• Monitor applications and systems using SCOM, NAGIOS, Check MK, HP open view
• Create documentation for the processes and procedures and posted on SharePoint
• Created VISIO diagrams

Confidential

Sr. Operation Support / Dev Ops Engineer

Responsibilities:

• As part of the Global NOC team, I am responsible for providing support to all trade activity from the Futures, options, and equity trading teams.
• Provide Applications support to backend trading system.
• Deploy weekly application release to Development, UAT and Production servers
• Provide Support for over 12,000 plus retail trader
• Provide 1st and 2nd level technical and application support to Trading operations and customer service team on various trading-related issues
• Responding for monitoring and alerting of critical trading system environments
• Work with various electronic trading exchanges on various issues
• Support for FIX servers, Price servers, Market data and orders executions send to multiple destinations such as Morgan Stanley, CQG, WEX, CITADEL etc.
• Support trading infrastructure which runs 100% on several Linux servers (Red Hat, Centos, and Ubuntu) Provide support for JBOSS servers
• Participate in 27/7 weekly on-call support rotation and provide technical support
• Work with QA and Development team on various issues and find a root cause of the issue
• Provide support to Back office and Trading operations team on various trade-related and clearing issues
• Provide technical support and take proactive action during SEV1, SEV2 and SEV3 production incident
• Perform active monitoring using Nagios and Graphana and respond to alerts within the technology environment.
• Linux/Unix (writing command lines, etc.)
• MySQL Queries
• Serve as liaison between clients and internal groups. Test new releases of software and deploy to production.
• Manage incidents including incident resolution process and client communications.
• Create and enhance run books support guides for new and existing procedures and share these documents with team members. Enhance existing processes and find solutions for efficiency and enhancements.
• Plan, install/upgrade various applications running on both Windows/Linux systems

Confidential

Sr. Application Support Engineer

Responsibilities:

• Provide 3rd level support for various third party corporate applications which is used by, Finance, Legal, and Healthcare practices.
• Expert administration skills in MS Windows server platform technologies
• Plan, install/upgrade various applications running on both Windows/Linux systems
• Provide systems and infrastructure support for Windows and Linux system
• Install, Upgrade and Test various applications before moving into production systems
• Edit, Update and troubleshoot existing Shell scripts
• Write SQL queries and provide support for SQL Server 2008/2012
• Work on various projects and provide leadership and technical expertise
• Resolved critical productions issues and act as a team lead
• Assist team members on various technical issues and projects
• Follow corporate change management rules
• Provide application layer protocols support the set of rules or procedures for handling data or
• Information transfer from client to server.
• Work with various groups with incorporate to coordinate and complete tasks and projects
• Fully understand of seven layers of OSI model
• Provide DevOps support
• Use Nagios for monitoring systems and OS