Network Engineer Installation Technician Resume Middletown NJ - Hire IT People

SUMMARY

A honest, motivated and team spirited network professional wif a remarkable blend of writing, communication, interpersonal and leadership skills.
A strong performer recognized for having an excellent understanding of wireless networks. A quick learner complimented by exceptional problem solving and troubleshooting skills.
Has an excellent background related to wireless network infrastructure and multiple wireless platforms.

PROFESSIONAL EXPERIENCE

Confidential, Middletown NJ

Network Engineer Installation Technician

Responsibilities:

Confidential, Hillside, NJ

Technician

Responsibilities:

Confidential, Bedminster, NJ

Network Technician Support and Surveillance

Responsibilities:

Responsible for large outage notifications and notifying management of associated network outages.
Proactive monitoring all data and peripheral network switches and devices.
Detect, respond and analyze alarms to restore equipment to service wif respect to cell sites, routers, switches and switching facilities.
Respond to time critical emails wif regards to planned or unplanned service effecting network outages or maintenance.
TEMPEffectively communicate and escalate network issues to maintain a 99.9% availability of service levels.
Diagnostic and repair network failures and designate support personnel in market location if remote repair was unattainable.
Log equipment outages and notify field technicians of associated outages if necessary.

Confidential

Field Service Engineer

Responsibilities:

Planned, coordinated and performed quality control on a daily basis.
Performed testing, troubleshooting and installation of digital cross connect systems Confidential customer sites.
Implemented port and core expansions, network upgrades and rework upgrades.
Performed troubleshooting of DS - 1, DS-3, OC-3 and OC-12signals using TL-1 language.
Utilized Digital Lightwave and Sun Fotec equipment to diagnose and isolate system malfunction.
Completed all projects on time and wifin budget.
Increased client satisfaction through teh timely and accurate completion of assigned projects.
Coordinated teh prompt resolution of customer problems and concerns.
Sonnet troubleshooting oc-12 and oc-24