System Administration Specialist Resume Irving, TX - Hire IT People

SUMMARY

Proven System Administrator Specialist with extensive experience in the telecommunications and technology industries. Provide expert support for hardware and software for customer base. Team Lead who takes initiative to set high standards and mentor colleagues. Expertise in multiple platforms and technical tools used to analyze, test, and repair servers, streaming devices, and related technologies.

TECHNICAL SKILLS

Platforms: Supporting Internet Services, UVERSE, DirecTV Legacy and LINUX Servers. Including different hardware such as (SUN,IBM,DELL and HP).
Tools: CFEngine, CyberArk, Infoblox, CMDB,Vsphere, Server and MegaRAID, SUN CAM Software Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), MegaRAID, SUN CAM, Software, SANsurfer, SQL Server Management Studio, Cluster Admin/Failover Cluster Management

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

System Administration Specialist

Responsibilities:

Create tickets through DBOSS and SNOW for all work.
Took the lead role in CFEngine work upgrading and installing new releases for policies and clients to all servers, including HUBS, POPS and Broadcast centers in DTV.
Work on the UVERSE Platform and create MOPS for all CFEngine work.
Access tools and apps (applications) such as CMDB, Mission Portal, CyberArk Password Vault.
Install OS patches on all DTV servers and certificates on all UVERSE servers.

Specialist, Video Operations

Confidential

Responsibilities:

Ensured that systems such as Footprints, Conviva, Grafana HipChat, Moogsoft, New Relic, Service Now, and Confluence were reporting correct data.
Investigated and engaged teams as necessary for alarms.
Monitored SCOM alarms as well as troubleshot and created tickets for other TAC teams.
Performed health checks on STB boxes for other TAC teams.
Created job aids, ran SQL queries for IPTV databases for reports and for potential job failures.

Specialist, Network Support

Confidential

Responsibilities:

Maintained OS and Security patches for all UVERSE/Mediaroom Environment.
Worked closely with all TAC groups to provide break/fix on all hardware issues.
Troubleshot and made repairs to ensure performance was maintained Confidential the GOLD Standard.
Provided RMA’s and logged to send different vendors ex: HP, SUN/Oracle, IBM

Specialist, Systems Administrator

Confidential

Responsibilities:

Maintained OS and security patches, monitored and verified system backup on the SUN servers via Veritas Netbackup, and performed security audits to include but not limited to user level access and application rights.
Worked closely with groups such as Security Team, Tools Development, Engineering group in maintaining the daily functions of their servers and any other request that needs OS support.
Performed server buildouts, setup DNS, NIS+ and Securid and also worked with Hardware team for Jumpstart requests and disk replacement.
Team lead in managing, scheduling through change management request form and verifying information monthly.
Troubleshot and analyzed 120 servers to ensure performance was maintained Confidential a quality level to allow user access.