SUMMARY

• Senior Systems Engineer with 24 years’ experience in designing, deploying and administering Confidential Solutions in a variety of layouts, purposes and industries.
• SCCM SME experienced in design, implementation and best practices from SMS 2003 to SCCM 1906.
• SCCM experience in architecting, software deployment, patching, Operating System Deployment, SQL Server Reporting Services (SSRS) in large, diverse environments.
• Skill in SQL Server 2016/2014/2012/2008 R2/2000 setup, usage and maintenance.
• Advanced knowledge customizing T - SQL query design and execution.
• Capable of creating and deploying customized Virtual Hard Disk templates to SCVMM.
• Strong server, workstation, Active Directory, Group Policy, DNS and network troubleshooting skills.
• Proven ability to communicate and interact with upper management and Government liaisons in matters of technical, finance, project management, resources and personnel.
• A demonstrated leader who can work independently or in groups. Self-directed and self-motivated.

TECHNICAL SKILLS

• Desktop Operating Systems: Windows10, Windows 8.1, Windows 7, Windows Vista, Windows XP Pro
• Server Operating Systems: Windows Server 2016, 2012 (R2), 2008 (R2), 2003, 2000 Server, Hyper - V, VMWare ESX 3.5 Server
• LAN/WAN Protocols: TCP-IP, DNS, DHCP, ETHERNET, IP-Sec VPN, NETBIOS
• Server Applications: SCCM 2012, SCCM 2007, SMS 2003, SQL Server 2008 R2, SQL Server 2000, IIS, Windows SharePoint Services, MS-Exchange Server 2010, 2003, 2000, 5.5
• Desktop Applications: Office 365, MS-Office 2010, 2007, 2003, XP (Word, Excel, Power Point, Access), Antivirus, Encryption, Legal and Accounting Applications

PROFESSIONAL EXPERIENCE

Confidential, WA

SCCM Engineer

Responsibilities:

• Remote contract to implement SCCM 1906 to the Confidential, WA and to provide training to the internal staff.
• Install SCCM 1906 and configure SCCM Client settings, software distribution, software updates and operating system deployment.
• Create documentation for the configured roles and provide guidance on how to configure each SCCM role to meet the City’s needs and requirements.
• Hold online training sessions for each role to the IT Team for the purpose of transitioning responsibilities to the client’s staff.
• Available to answer related SCCM questions and concerns.

Confidential

SCCM Architect

Responsibilities:

• Remote contract to provide expert guidance in evaluating and implementing changes to SCCM’s architecture and installing additional features.
• Evaluate existing SCCM environment, proposing enhancements by means of a project plan.
• Verify initial health of SCCM. Correct any issues that occur in the logs.
• Upgrade SCCM from version 1802 to version 1810. Update clients to the latest version.
• Recommend and execute server architecture modifications to improve performance.
• Deploy Software Updates in SCCM based on the needs, timelines and processes of the client.
• Configure Role Based Access Control for Admin Users that need special access requirements.
• Produce documentation for software updates, application creation and Role Based Access Control.
• Provide technical guidance on issues, questions and best practices for SCCM.
• Host remote training sessions to demonstrate and teach new features and best practices to client.

Confidential

SCCM Consultant

Responsibilities:

• Contract with Insight Enterprises to provide SCCM expertise to Federal Express for a Windows 7 to Windows 10 migration for all Federal Express’ operating companies.
• Serve as SCCM Deployment Lead to direct multiple deployment specialists and to coordinate the deployment tasks with the Business Analysts to ensure a smooth deployment process.
• Create and adapt a deployment checklist that coincides with the proposed “Wave “deployment.
• Author PowerShell scripts and setup an Access 2016 database to extract MDT configurations and import that data into the database to evaluate software requirements based on regional OS builds.
• Evaluate and propose publicly available Windows 10 training for users, tech support and IT staff.
• Contract with Wolf Creek Nuclear Operating Company (WCNOC) to provide guidance and expertise in migrating from SCCM 2007 to SCCM CB 1802.
• Recommend and execute a side by side installation installing SCCM CB 1802 and copying the SCCM objects from 2007 to 1802 versus upgrading via SCCM 2012 to allow for continuity.
• Act as strictly a Project Manager/SCCM SME to WCNOC as their heightened security only allowed for their staff to perform all functions and tasks.
• Generate documentation and guidebooks for WCNOC to review and discuss before execution.
• Project completion signed off based on the functionality of SCCM 1802 for WCNOC.

Confidential

SCCM Architect

Responsibilities:

• Remote short-term contract to provide expert guidance in SCCM architecting and engineering.
• Perform upgrade from SCCM 1610 to SCCM 1710 and then upgrade to SCCM 1802 to maintain a version that is supported by Confidential .
• Install and configure Application Catalog website point and demonstrate deployments that use Administrator Approvals.
• Import drivers for about 50 Dell models. Create driver packages for all models.
• Update Windows 7 Task Sequence to add all the Dell driver packages to the Task Sequence and configure the WMI queries to detect the model type.
• Instruct staff engineer on best practices, processes and tips for SCCM.

Confidential

SCCM SME

Responsibilities:

• Contract with Confidential to provide Operating System Deployment expertise to configure, implement, monitor, and maintain development, test, QA, and production servers, as well as provide input into build/implementation specifications.
• Construct a Build and Capture task sequence that allows for a quick and automated creation of the standard base Windows 10 image for all Point of Sale (POS) configurations.
• Create initial Windows 10 build documentation.
• Construct and deploy SCCM reports via SQL Reporting Services and SCCM Subscriptions.
• Responsible for the creation, modification and testing of task sequences designed to build/update Windows 10 on multiple POS platforms with a focus on time efficiency.
• Engineer build process using SCCM for ten new, different types of scales’ platforms that run on a different operating system to allow for integration with Amazon.
• Reverse engineer Windows 7 builds to create initial Windows 10 task sequence. Use SCCM logs, Windows 10 event logs, GPO tools to troubleshoot as no previous documentation existed.
• As the SCCM SME, provide expert guidance with issues in architecture, distribution failures as well as alternatives to internal SCCM processes.

Confidential

SCCM Architect

Responsibilities:

• Contract to lead migration from SCCM 2007 to SCCM CB (1702) as well as a Windows 10 image.
• Design and build SCCM 1702 as a child Primary site with three Secondary sites and 150 Distribution Points, supporting 8,000 users across North America.
• Provide benefits analysis of using dedicated Distribution Points in remote, less populated offices.
• Engineer Task Sequence utilizing PowerShell to image a Windows client operating system, configure it as a Distribution Point and import pre-staged applications and packages in one process.
• Lead team of two to build and ship 150 Distribution Points to regional offices.
• Identify, diagnose and solve environmental issues related to SCCM. Examples are DNS resolution, Local Admin permissions, boundary configurations and WMI errors during client installations.
• Author PowerShell scripts to assist in migrating boundaries and collections from SCCM 2007.
• Provide technical expertise in creating a Windows 10 image and Task Sequence.

Confidential

SCCM SME Consultant

Responsibilities:

• Remote consultant on contract supporting Confidential ’s clients with their SCCM requirements.
• Create PowerShell script that allows a user to postpone a reboot after Software Updates.
• Relocate Software Applications and Packages to a new server and update SCCM.
• Provide guidance to a client relating to SCCM and Intune integration.

Confidential

SCCM Engineer

Responsibilities:

• SCCM Engineer on contract to provide continued SCCM engineering and administration for one SCCM site that spans four untrusted forests.
• Propose and implement architectural design changes to improve performance.
• Upgrade SCCM to version 1610 to support Windows 10 Anniversary and Windows Server 2016.
• Automate and streamline monthly patching process to make Confidential and Shavlik patches deploy in a more efficient OS targeted method.
• Confer with another contracting team responsible for patching over 700 servers on how best to remove manual steps and provide timely patch restarts for the patching team.
• Work with Confidential team to address discrepancies in patching process and vulnerabilities reported by Confidential ’s scanning tools.
• Collaborate with Confidential to generate customized reports to document SLA compliance.
• Create Task Sequences to generate/update customized Virtual Hard Disks for different operating systems, different configurations and different VHD formats.
• Meet with Windows 8.1 to Windows 10 upgrade team for a daily Stand-up to provide support and guidance on improving the deployment process.
• Use SCVMM 2012 R2 to create VM test machines.
• Configure initial deployment testing of Windows 10 Anniversary and work with testers on potential issues or failures in preparation to upgrade the entire Foundation.
• Evaluate and document Disaster Recovery process and make changes to SCCM design that will require little intervention for business continuity.

Confidential

SCCM Architect

Responsibilities:

• Contacted by Experis to provide expert advice to a high-profile project at Confidential in Redmond.
• Work with on-site SCCM Administrator to salvage and re-engineer SCCM 2012 R2 infrastructure utilized in a highly secure environment to support 100,000 users.
• Build query-based device and user collections based on Active Directory security groups.
• Write PowerShell scripts to automate site server roles, multiple collection creation, automate large deployment assignments and to deploy Metro-style applications.
• Configure uninstall applications and packages and design logic for automated removal.
• Work with team to design and troubleshoot windows image and task sequence for zero touch operating system deployment.
• Design, test and troubleshoot SCCM task sequence to deploy Windows 10 TH2 Native boot.
• Create process for virtual image creation using SCCM.
• Install, configure and monitor System Center 2012 Endpoint Protection inside of SCCM 2012.
• Upgrade environment to ADK 10 and latest MDT tools to support Windows 10 ZTI Deployments.
• Customize Office 365 deployment via SCCM using the Office Customization Tool to deploy from a local, internal share and to obtain software updates solely from SCCM v. 1511.
• Create alternate troubleshooting methods for workstation that restricts all inbound traffic.