Hybrid & Roaming Supervisor Engineer Resume

SKILLS:

PROFESSIONAL EXPERIENCE:

Hybrid & Roaming Supervisor Engineer

Confidential

Responsibilities:

Responsible for in - house development on HP IVR:
Developing IVR applications using OC- studio (eclipse based)
Prompting
Grammar files
ECMA scripting
Menus, variables, inputs, events o VXML & CCXML-based development
APIs development with backend nodes o CDRs tagging for reporting purpose o Application deployment activities:
API deployment on IVR connectors
Defining new short numbers
Application link with short numbers
Solution Architect for IVR related services
Owner for test IVR node, and responsible for node O&M
Capacity monitoring and dimensioning for production IVR nodes
Handling Supplier projects, upgrades, expansion projects.
First line support for production issues, troubleshooting, using network tracing tools like wireshark
Technical project manager for commercial and supplier based projects, including business requirement gathering, offers negotiations, End to End solution and implementation.

Charging Architecture Lead Engineer

Confidential

Responsibilities:

Managing E2E architecture responsibilities for Confidential charging HW nodes: AIR, SDP, CCN, EMM, IVR
Capacity and dimensioning
Site Delivery & power up
Data Network design, connections and sub-netting
Backend integrations including core network, IN, 3GPP nodes
Follow up on SW installation, and supplier internal activities
Internal acceptance activities
E2E acceptance for HW, SW, and functionality (including onsite testing for HW) o Go live activities
HW expansions for Data charging swap project to Confidential
IVR swap project from Mobeon IVR to HP IVR