SUMMARY

• Motivated mainframe IT professional with 15+ years of experience
• Expertise in COBOL, DB2, CICS and JCL to help develop required specifications for coding, testing, implementing and supporting mainframe applications.
• Worked in projects with waterfall and agile Scrum methodology
• Certified in ITIL V3 Foundation for change management, service management and continuous service improvements,
• Problem resolution and defect management utilizing Service Now and Jira platform.

TECHNICAL SKILLS

Environment: s: IBM Mainframes, Solaris, Linux, Windows, Apache Tomcat, WebSphere

Languages: COBOL, DL/I, CICS, SQL, JCL, MQ, REXX, CLIST, Shell Script, Java, Visual Basic

Databases: DB2 11, VSAM, IMS DB/DC, Oracle 11g, MS Access

Utilities/Tools: TSO/ISPF, QMF, SPUFI, FileAid, Endevor, Eztrieve, SAS, NDM, FTP, MS Office, Project, Visio, Share Point, Autosys, Control M, CA - 7, Service Now, Jira

PROFESSIONAL EXPERIENCE

Confidential - Tampa, FL

Senior System Analyst

Responsibilities:

• Designed program logic, coded, developed, tested and implemented 60 new conversion batch COBOL/DB2/JCL programs to mask production data to load in QA testing environments for Data Masking and Security project.
• Coded, developed, tested and implemented 10 new COBOL/DB2/IMS/JCL batch programs for Finance applications QA testing team.
• Analyzed, documented requirements and modified existing code for Tax Billing Audit Data (TBAD) project to collect customer invoice level tax data for reporting,
• Working as a team member in the Incident Management and Resolution tracking group, resolved 200+ direct customer reported problems per month.
• Reduced 20% repeat incidents by analyzing and grouping root causes and implementing quick corrective action thereby improved customer satisfaction by 20%.

Confidential - Tampa, FL

Senior Business Analyst

Responsibilities:

• Working as a team lead, analyzed, documented, tested, deployed and supported re-platforming Business Object regulatory and compliance reporting tools to MicroStrategy for Business Activity Warehouse (BAW) project in Enterprise Supply Chain (ESC) area.
• Responsibilities included: task assignments, verifying functional requirement, test scripts, change tracking, issue resolution and end user support.
• Assessed, documented requirement to migrate 180 reports, 1800 users to cloud based servers.
• Organized and led requirement gathering sessions with stakeholder for migrations.
• Published, distributed and obtained sign off on business requirements from business partners.
• Wrote functional requirement, test plans, test scripts and reviewed with business partners and development team.
• Conducted daily issue tracking and resolution meetings, performed functional testing with traceability matrix.
• Reviewed report and data deliverables to ensure quality in UAT and Production environment.
• Utilized Business Object, MicroStrategy, SQL developer and Excel for testing and analysis.
• Supported business users during go live by quickly resolving reported issues and job failures.

Confidential - St. Petersburg, FL

Senior Software Engineer

Responsibilities:

• Enhanced applications and provided production support for Global Max in-house Investment portfolio accounting system.
• Areas of responsibility include: 24X7 production job monitoring, incident management, problem resolution and end user support.

Confidential - Tampa, FL

Senior Developer

Responsibilities:

• Provided development, enhancement and production support for Global Clearing Payment applications consisting of a large DB2 Databases for Treasury Services.
• Areas of responsibility include: application team lead, design, development, enterprise release management, production job monitoring, defect resolution and end user support.
• Analyzed, maintained, enhanced and improved the application architecture for Customer Information Facility (CIF) consisting of 140 COBOL/DB2 programs with 40 VSAM files with background processing for intraday updates.
• Implemented projects and ensured system improvements are successfully implemented.
• Maintained 4 different UAT test environments by weekly refreshing code, copying VSAM files and DB2 databases from production environment.
• Reduced production batch job failures by 40% by analyzing, monitoring and adjusting the space allocation for 40 production VSAM files and improve DB2 performance tuning.
• Utilized ITIL Service Management to provided 24X7 Health Check, Monitoring and implemented Service Level Agreement with the internal clients.
• Achieved 98% server uptime and 97% client satisfaction for 2 consecutive years.
• Wrote complex ad-hock transformation code, UAT tested and integrated 1 million new accounts in the Customer Information Facility system for Bank One merger.
• Designed program logic, developed and implemented a new product offering Automated Standing Transfer (AST) for cyclical regular payments offered to third party customers.
• Maintained, enhanced and supported Deposit and Liquidity DataMart application consisting of a large DB2 Database with 10 years of data, 25 COBOL/DB2 batch programs and 25 DB2 Stored Procedures used for Financial Management System (FMS).
• Monitored over 100 daily production NDM/FTP input feed files and extracts for the Data Warehouse application.
• Supported scheduled Server Maintenance events and participated in Disaster Recovery testing.
• Analyzed and documented existing code, transformation logic for the development team in DDA and Liquidity Data Mart migration project from mainframe DB2 to Oracle database.
• Conducted regular meetings, interacted with DBAs, Business partners and Infrastructure group to provide project management support and implemented DataMart Infrastructure modernization and Hardware upgrade project on time within budget.

Confidential - Tampa, FL

Senior Consultant

Responsibilities:

• As an IBM mobile employee, provided consulting services to clients at various locations, worked as lead developer and project manager in projects.
• Led a team of 11 technical persons in the analysis, tracking, testing and implementing Year 2000 conversion of logistics merchandising IMS database with 9 million records.
• Duties included upgrading IMS DB/DC system software, creating test database, data conversion, data loading and implementation planning.
• Designed, coded, tested and implemented Retek Core Legacy Integration project to sync and maintain IMS/DB2 databases refreshed daily from the Oracle Retek databases.
• Led a team of 5 technical persons enhancing existing COBOL/IMS/DB2 online travel agent commission application to incorporate international transactions for Marriott International.