SUMMARY

• ver 19 years of experience including Product/Systems Engineering, Business Analysis, Telecom & IP/Data Networking.
• Skilled in E2E OSS design and analysis across British Telecom’s legacy and strategic systems supporting 21CN data services.
• Engineering systems supporting service fulfillment, network inventory management and network assurance systems across major US Telecom Providers (Sprint, Confidential, CenturyLink, Verizon, Confidential ).
• Comprehensive understanding of networking concepts pertaining to LAN/WAN with administration and maintenance of networking devices in multi - platform environments.
• Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
• Excellent team building & troubleshooting skills with proven abilities in planning and managing resources.

TECHNICAL SKILLS

Operation Support Systems: Amdocs (Cramer), Ericsson Order Care (ConceptWave), NetCracker, SFDC, TIRKS, MetaSolv, Clarity

Network Management Systems: Netcool, SMARTS, Remedy, NH21, HP OpenView, CiscoWorks

Design Standards/Methodologies: eTOM, MTOSI, SID, SOA, MicroServices

Design Tools: UML, Visio, Borland Together, Starteam

Interface Technologies: XML, SOAP, JMS, TIBCO, REST

Web Technologies: HTML, DHTML, JavaScript, JAVA, Servlets, JSP, RMI, Swings, JavaBeans, JDBC, Cloud Computing

Database: ORACLE 8i, PL / SQL

Software Integration/Deployment: Eclipse, Velocity Studio, GitHub, Jenkins

Quality Assurance: CA Agile Central, CA Test Data ManagerHP Application Lifecycle Management, JIRAs

Programming Languages: C/C++, Unix/Linux, Shell scripting, Visual Basic 6.0, Pascal

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Business Solutions Architect

Responsibilities:

• Drive architecture design sessions, ensure stakeholders understand the approach in a Client facing environment engaging with senior leadership.
• Deliver OSS/BSS/NMS solutions on COTS applications including Amdocs, SFDC, Century, DonRiver, Versa, Arris.
• Gather and document customer requirements following Agile/Scrum methodology.
• Conduct Joint Analysis & Design sessions, Business Requirements review, Process Improvement initiatives, and Functional Specification overviews.
• Involve in Integration Testing, End to End Testing and Performance Testing.
• Support application on the Production-side.

Confidential, Overland Park, KS

Systems Integrator

Responsibilities:

• Working with System Architects & Ericsson developers to evaluate feature deliverables for Sprint’s Order Care Management system.
• Recommending solution approach towards migrating operations from existing legacy systems to the strategic COTS application - Ericsson Order Care.
• Analyzing the functional requirements on Fulfillment, Activation & WLNP processes.
• Handling billing & pricing elements such as taxes, discounts, conditional charges.
• Modelling of simple look-up pricing & complex formula-based pricing.

Confidential, Moorestown, NJ

Solution Architect

Responsibilities:

• Comprehend existing CenturyLink OSS architecture vis-à-vis Ericsson’s proposed Order Care solution stack (CW).
• Recommend OSS changes for upcoming market rollouts for Ethernet over DS1 & VDSL2.
• Analyze existing implementation of L3PP product within Ericsson’s Catalog Manager to be able to reuse it for future product offerings.
• Review System Architecture, HLD, LLD on the existing functionality and assess gaps within existing service ordering & provisioning processes and proposed EOC workflow.
• Aiding application development by mentoring developers in delivering product requirements, narrating MMP’s & User Stories, and walking through system interactions using sequence diagrams.
• Validate system interactions, manual fallouts & milestone handling by staging E2E test session Confidential the end of each Agile Sprint.
• Following Agile methodology in developing key system enhancements in a Scrum environment ensuing an incremental, rapid & resilient delivery mechanism.

Confidential

Product Engineer

Responsibilities:

• Validate Product requirements working with Network Engineers and Service Provisioning groups.
• Build technical solutions to meet Service definitions for Enterprise & Carrier Ethernet Products such as EPL, EVPL, ENS, EDI within CLIPS.
• Analyze process gaps within Service Order provisioning including Site / Service design, assign & configuration for Metro Ethernet, Cell Backhaul, & HFC services (using DOCSIS CPE).
• Ensure full proof implementation of IP/MPLS L2VPN services using both Martini and Kompella signaling attributes.
• Recommend changes to System architecture based on Product and Network design, aiding automation in operational processes.
• Work with System Engineers & Amdocs developers to evaluate Test Cases during the early phases of a release cycle.
• Analyzing XML scripts to ensure request/response XMLs contain all the requisite parameters for seamless communication between Order Management & Configuration Generating Systems.
• Responsible for tracking User Story deliveries through continuous planning and regression, to accomplish seamless execution in application deployment.

Confidential

Sr. Solutions Designer

Responsibilities:

• System Impact and Requirement Analysis for RoBuST platform
• Render artifacts depicting the problem statement, context diagram, business benefits & scope for each business requirement.
• Proposing solution for the client OSS stack based on the Proof of Concept demonstrating portal application and portlet functionality.
• Identifying interfaces between legacy systems and the prospective desktop application and integrating with Common Product Catalogue and evolve a design approach based on Integrated Ordering Framework.
• Developing Proof of Concepts on new service introductions for CSPs, and corporate customers and as per CRTC requirements.
• Analysis of new product i.e. Multicast VPN and develop a proposal defining solutions within NetCracker to support new functionality.
• Enhancements for existing Business Processes for Service Fulfillment including service catalogue & product catalogue.
• Designing workflows based on provisioning scenarios covering actions (move, add, change, delete) on service orders.
• Defining interfaces between NetCracker & various systems for legacy inventory system migrations.

Confidential

System/Requirement Analyst

Responsibilities:

• Accountable for E2E solution design deliverables on Cramer centric OSS model adopted by Confidential .
• Deduce Application Use Cases based on proposed OSS solution.
• Design Inventory Control Layer capability that reads MTOSI based inter OSS communications and transforms them into SID based responses.
• Reviewing HLD, LLD and Component designs and provide incremental changes to the system stack.
• Comprehend End to End work flows of the Device and Circuit Creation journey involving the Inventory Lifecycle Management capability and built concise sequence diagrams depicting details such as actors, systems and operations involved.
• Conduct reviews on Application Use Cases addressing E2E requirements with client stakeholders ensuring involvement of all the sign-off authorities.
• Conduct workshops with Technical Architects to gain agreements and acceptance on the proposed solutions.

Confidential

Solution Designer

Responsibilities:

• Proposing high-level OSS static design, reviewing with Platform Architects for acquiring architectural conformance.
• Formulating End-to-End solution stories acquiring stakeholder agreement, acceptance and sign-off through cross-platform feasibility studies.
• Lead technical discussions related to new functionality, products and framework and ensure reusability of code developed and scalability within the design.
• High-level design covering multi-platform systems supporting Network Assurance (i.e. Netcool, SMARTS, NetHealth21, Generic Test Controller-J and Element Management Systems).
• Provide End-to-End solutions for Proactive Fault Management (alarm collection, enrichment, performance reporting)
• Provide End-to-End solutions for Reactive Fault Management (when the EU reports the fault to the CP through to its resolution, reactive OAM tests triggered via GTC-J through EMS)