Systems Administrator Resume SOUTH SAN FRANCISCO, CA - Hire IT People

TECHNICAL SKILLS

Applications: Hyperion Intelligence/Brio Explorer, SAP - Plant Maintenance (PM), EMPAC Computerized Maintenance Management System (CMMS), Microsoft Office 2003, VISIO, Remedy BLT User Tool, Informix ISQL, HP-UX Cron, Oracle 11i, HypersScript Tools, Adobe PhotoShop, Claris Home Page, and FTP utilities.

Operating Systems: Windows 2000, XP, UNIX.

Languages: C, HTML, ESQL/C, SQL, JAVA, exposure to ABAP and Korn Shell.

PROFESSIONAL EXPERIENCE

Confidential, SOUTH SAN FRANCISCO, CA

Systems Administrator

Responsibilities:

SAP Plant Maintenance Implementation Data Team Lead
Responsible for SAP Plant Maintenance master data mapping and conversion including Equipment Masters, Equipment Bill of Materials, Functional Locations, Work Centers, General and Equipment Task Lists, Preventative Maintenance Schedules, and MRO Materials for two full life cycle implementations
Strong data analysis and problem solving skills
Stage data at various phases of the project to support system validation, operation and performance qualification
Help enhance, improve and streamline overall data migration process to ensure accuracy and completeness.
Design, develop and implement key performance indicators to evaluate, track, and improve maintenance organization performance including cycle times and backlogs.
Meet quarterly with external maintenance providers to ensure goals are been met and create win-win situations for Confidential and vendors alike.
Participate in benchmarking surveys and work with consultants by providing data to assess, define, and steer, Maintenance organization towards Class A certification and World Class Manufacturing performance.
Compiled, analyzed and delivered maintenance related data reports to the SAP-PM team to aid in blueprinting.
Designed reports using pre-defined and ad-hoc queries to support and improve maintenance program.
Held periodic meetings with customers and other stakeholders to understand reporting needs.
Published Hyperion/Brio reports to the Hyperion Performance Suite (HPSu) online server.
Proactively solved scheduling and posting problems on the HPSu server.
Provided system administration support to Confidential ’s Computerized Maintenance Management System.
Provided technical support to the Cohesive Mobile Solutions application and wireless peripherals used by MRO.
Created, maintained, and audited GMP electronic files relating to repair and calibration of equipment to ensure internal and external regulatory compliance.
Developed documentation and helped streamline the archival of maintenance manuals to electronic format.
Developed effective and efficient web based forms to reduce errors and omissions in paper based forms.
Performed database support to the Document Tracking Database used by technical writers.
Participated proactively as a member of the Corporate Facilities Services Safety Team

Confidential, SANTA CLARA, CA

Oracle Applications System Administrator

Responsibilities:

Managed and administered security for Agilent’s worldwide Oracle ERP.
Partnered with application DBA to ensure 24/7 functioning of certain Oracle ERP components with minimal interruptions.
Resolved issues requiring Remedy BLT knowledge, call management, customer engagement and ability to evaluate situations for necessary involvement of other teams.
Responsible for ERP Application User Maintenance in accordance with Agilent’s security process.
Provided data content for IT’s Knowledge Management database.
Delivered information technology solutions and services including development, support, and management of the information systems that supported internal manufacturing operations.
Ensure the integrity of engineering data collection and analysis tool using software debugging and troubleshooting procedures.
Soon after joining group, fixed major on-going bug in legacy system by analyzing and patching code
Managed database application project, which required coordinating with IT and regional operations.
Documented solutions to common problems for support engineers and created end user documentation.

Confidential, SANTA CRUZ

Computer Consultant

Responsibilities:

Ensured proper usage of lab hardware.
Assisted faculty and students in use of computer equipment and software.
Assisted CATS Instructional Computing specialists with Web projects for faculty.
Created a web based portal to help users access information worldwide.
Documented web activities for the division at a worldwide level detailing interrelationships and processes.
Developed concise Quick User Guide for end users of E-commerce application.

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