SUMMARY

• I’m a results - driven professional with a progressive career in information technology.
• My experience spans the design, implementation, management, and maintenance of corporate IT infrastructures; including, security, networks, systems, Telecom, and support services for San Francisco Bay Area firms.
• I’m a hands-on manager for hundreds of IT projects; including, hardware/software conversions, mergers, integrations, migrations, and new implementations.
• In addition, my scope of experience with networks, systems, programming, operations, and management of multi-platform environments with a focus on security as “Defense-in-Depth” has made me proficient in the following areas:H
• Planning and implementing short to long term strategies, work plans, and projects.
• Vendor negotiation and management (RFPs, SLAs, and PCI-DSS compliance).
• Risk/threat/vulnerability assessment, Business Continuity/Disaster Recovery planning, and Record Retention policy
• Development of security programs/assessments-ISO 27000 series, policies, guidelines, procedures, and IT internal controls compliance, PCI-DSS, SOX, SAS-70, SSAE 16-SOC1/2, EU DPD/GDPR, HIPPA...
• Budget planning and tracking.
• Managing/mentoring personnel, and contractors.
• Hardware/software asset management.
• Desktop/network support services for internal and external customers (in accordance with ITIL/ITSM standards).
• ardware/software compatibility analysis.
• Hardware/software configuration management (application of NIST-800 series for security baselines, O/S hardening, patch management, and end-point security).
• Network architecture, systems, firewalls, IDS/IPS, SIEM, TCP/IP routing protocols, routing and switching technologies, and traffic analysis.
• Network and data security, encryption, DLP, access control, and identity management.
• LAN/WAN/VPN/WLAN/Virtualization/Telecom/VOIP problem isolation/resolution.
• Quality assurance system testing plans, change management, and separation of development/production environments. Telecom carrier services and technologies.
• Broadband/frame relay/T1 procurement.
• Maintaining current knowledge and hands-on training of IT Infrastructure, Security, IoT, and Critical Infrastructures.

TECHNICAL SKILLS

Programming: Powershell 2-6, Java Scripting, WinBatch, C/C++/Visual C++, BASIC/Visual Basic 3-4-5-6, Perl, HTML 2­5, COBOL, RPG II/III/IV-CL, FOCUS, IMS-90, JCL, Assembler 8088, and DBASE II/III/III Plus/IV...

Software: Windows 10/8/7/XP/. Various database, communications, spreadsheet, graphics, publishing, word­processing, email, fax, internet/intranet browsers, and utilities. All platforms for MS Office including Office 365, and electronic financial trading (Bridge/NASDAQ/Instinet/NewsEdge/Baseline/Bloomberg). Proficient at configuring the ODBC integration of Groupwise, PCDOCS Open, MS Office, and Interaction. Installation, configuration, and programming of CRM applications such as Remedy and Clarify. Installation and configuration of Financials such as Oracle, Great Plains, and JD Edwards. Installation and configuration of Lotus Notes/Domino, ADP, Kronos, & Accuimage...

LAN/WAN Software/Hardware: Windows Servers 2012/2008/2003/. Red Hat Linux and SUSE Linux servers or specialized security appliances, Unix (BSD, Sun Solaris, IBM's AIX, Novell's Unix), and Apple OS X servers/desktops/laptops. MS Exchange/SMS/IIS/SQL/, Sharepoint, Installation, and configuration of ShoreTel VOIP telephony system. Vmware 4-6, Juniper SRX240 Firewall, Juniper SRX210 and SRX100 IPSEC VPNs, Confidential Contivity IPSEC VPNs, Terminal Servers, Cisco Wireless LAN Controller and Access Points, Wireshark, Wincap, SolarWinds, Visio, McAfee Enterprise and Kaspersky virus/malware management, Proofpoint secure email gateway, Dell Secure Works Managed IPS, Juniper and Cisco Routers/Switches, Commvault backup, Kace and Landesk help support management, Bomgar Remote Support Appliance, Novell Netware 3.x/SFT/4.x/Intranetware/5, ZEN Works, WinInstall, Managewise, IntelLandesk, ArcServe, Veritas Backupexec, Raptor Firewall, World Secure E-Wall, Powerchute, Meridian CDNET, Groupwise, Lotus Notes, cc Mail, Softrack, Meridian CD-Rom Server, ASC2 Communications Server, RND Bridges, Confidential Contivity, US Robotics Modem Pool, Synoptics Lattisnet Concentrators, NMM and Host Modules for Token Ring/Ethernet, AT&T Paradyne Multiplexer/Compsphere DSUs for WAN communications, remote LAN/WAN access via chatboxes, TCP/IP, SNA/LAN Gateway...

Hardware: IBM PC and compatibles, various portables with docking stations/port replicators,Various HP Printers, IBM eServer x Series, IBM RS/6000, IBM AS/400, NetFrame, Dell, HP and Compaq File Servers, IBM 4341 VM/CMS, IBM 370, IBM S/36, Sperry 90-30 OS/3, Burroughs 2500, Sperry 1900 and 1000/20, Sperry UTS 400, and Sperry UDS 2000.

PROFESSIONAL EXPERIENCE

Confidential, Montara, CA

IT Infrastructure Security Consultant

Responsibilities:

• I have provided Information Technology Infrastructure, Security, eCommerce, & Internet Marketing services to Confidential in Emeryville, CA. Over the past 10 years
• I have had several long and short-term projects including, systems administration, network engineering/security.
• Also, as a PCIP Internal Security Assessor for PCI-DSS compliance;
• I prepared the security audit framework, security and data retention policies, compliance assessment, research and made remediation recommendations along with establishing security awareness to client end users.

Confidential, Confidential Bay

IT Consultant

Responsibilities:

• Supervised a staff of five IT technicians.
• Responsible for the corporate IT desktop and network environment, supporting 500+ users.
• Responsible for integrating and migrating systems into the parent company’s ( Confidential ) network environment.
• implemented and managed a broadband WAN IPSEC VPN based on the Confidential Contivity platform supporting 35 & growing remote distribution locations.
• Responsible for completing Confidential IT controls compliance. Also, as an IT consultant,
• I coordinated the design, equipment procurement, and implementation of the upgrade to the corporate LANS in Confidential and the Confidential to Confidential environments with complete redundancy.

Confidential, San Mateo, CA

MIS Manager

Responsibilities:

• Responsible for building and managing the MIS infrastructure and support services for a 78 person + fast growing internet startup which provided eCommerce solutions for financial companies.
• I managed the technical engineering, installation, security, maintenance, and emergency response for the infrastructure computer systems/applications.
• My responsibilities included researching and implementing new systems/applications solutions and establishing and managing outsourcing contracts to augment the MIS staff.
• I managed the installation and maintenance of server based computer hardware, software, and ShoreTel VOIP telephony system.
• Responsible for technical research and evaluation of new hardware and software, peripheral equipment and wide area telecommunications;
• troubleshoot problems and assist the MIS staff in day- to-day management of all computer systems.

Confidential, San Francisco, CA

Network Engineer

Responsibilities:

• Responsible for the technical engineering, installation, maintenance, and emergency response for firm wide computer systems/applications for a 440 person, 3 office user population.
• My responsibilities included researching and implementing new systems/applications in cooperation with IT Department staff; managing the installation, security and maintenance of server based computer hardware and software.
• Responsible for technical research and evaluation of new hardware and software, peripheral equipment and wide area telecommunications;
• troubleshoot problems and assist the IT Department staff in day-to-day management of all computer systems.

Confidential, San Mateo, CA

Client/Server Analyst

Responsibilities:

• Developed and implemented a change management system in a multi-platform client/server environment (Novell, Windows 3.1/95/NT/WWG 3.11/NT, VAX, AS/400, and Unix/AIX).
• I incorporated the use of change management software tools including a Lotus Notes database for promoting, documenting, and tracking application/system changes,
• PVCS/Build-It for software version control and configuration management.
• This system was also being used to facilitate the transition of applications/systems into production for Year 2000 compliance.

Confidential, San Francisco, CA

IT Specialist/Desktop Technician

Responsibilities:

• Provided customized programming, configuration, troubleshooting
• support on the Trading Floor where various 3rd party electronic financial trading systems were run under various OS/NOS (Unix, AS/400, DOS, Novell, and Windows NT).

Confidential, San Francisco, CA

PC/LAN Systems Administrator

Responsibilities:

• Provided customized programming and deployment of Windows NT Workstation 4.0 as a PC platform with LAN/WAN connectivity in a Unix (Sun Solaris) environment.
• Implemented an application server using Citrix(ICA) for centralizing management of Windows NT Workstation environment.

Confidential , San Francisco, CA

Network Systems Integrator/LAN Administrator

Responsibilities:

• Provided customized programming to solve interconnectivity issues between Mainframe and PC/LAN environments.
• Solved WAN communication problems (Netware SAA Gateways and TCP/IP).
• Integrated new technologies into enterprise-wide network environment—e.g.,
• enterprise-wide storage management(ADSM) and DASD availability(HDS- 5700) with HP OpenView NMS on HP 5000 Servers.
• Researched and provided solutions for infrastructure improvements to support client-server technology.

Confidential, San Francisco, CA

M.I.S. Director SF and LA Offices

Responsibilities:

• As Network Engineer/Programmer/LAN Administrator I re-engineered two Novell Netware 3.11 SFT3 LANS.
• Project consisted of installing and upgrading all hardware/software, creating desktop images, customized programming, and upgrading the NOS to Netware 4.1 NDS.
• Solved problems with communications servers, CD-ROM servers, cabling configurations, and WAN performance, using Cisco Routers.

Confidential, San Francisco, CA

Information Systems Analyst

Responsibilities:

• As Network Engineer/LAN Administrator/Programmer Analyst I installed, monitored, and maintained LAN hardware/software in a Netware 3.11 and AS/400-9406 environment.
• Solved problems with WAN performance and evaluated new LAN management products.
• Provided network administration and support to users of information systems, including training, telecommunications, computer hardware/software installation, configuration, and maintenance.
• Formulated and implemented a Business-Recovery Plan.

MIS Consultant

Confidential

Responsibilities:

• Contracted with Bay Area SMBs to automate their business systems, using microcomputers with Great Plains Financials and ERP systems. Provided programming, training, and support services.

Confidential, San Francisco,

Supervisor, DP

Responsibilities:

• Managed development, implementation, and maintenance of data processing, systems, and applications.
• Directed daily data processing and membership activities related to membership database, including dues collection, labor relations, and continuing education requirements for nurses.

Confidential, San Francisco, CA

Supervisor, MIS

Responsibilities:

• Directed data processing, accounting, and general office-services activities for the Oregon Area .

Information Systems Analyst

Confidential

Responsibilities:

• Coordinated coastwide development and implementation of MIS systems.
• Functioned as Programmer/Analyst, Operator, and Liaison between headquarters and four local offices on the west coast.
• Provided end-user training and support services.

Confidential, San Francisco, CA

Manager

Responsibilities:

• Designed, developed, and maintained a warehousing and distribution facility for toys and novelties consisting of over 900 SKUs.
• As a Programmer/Analyst, improved computerized systems to facilitate cost-effective and efficient inventory and storage control, receiving, shipping, and traffic systems.

Programmer/Analyst

Confidential

Responsibilities:

• Provided programming and support services for end-users in relation to DP systems, application development, and maintenance.

Supervisor, DP Operations

Confidential

Responsibilities:

• Directed the data control, data entry, and data processing scheduling activities.

Data Control Auditor

Confidential

Responsibilities:

• Audited computer input and output to ensure integrity of various processing systems/applications. Performed testing of all applications in development.