IT Developer and Support Engineer Resume St. Louis, MO - Hire IT People

SUMMARY

IT Professional with IT Support Engineer and Developer Support experience.
Skilled with infrastructure development support, and proficient as a PC Analyst providing end - user support and repair.
Works well in independent and teamwork environments.
Excellent verbal and written communication and interpersonal skills.

TECHNICAL SKILLS

Hardware: Dell/HP server, workstation, notebook systems, hubs, switches, wireless routers, cabling, Apple.

Operating Systems: Windows NT through 2012, 98SE through 10, OSX, Linux, OS/2, some VMS, Citrix

Databases: Loading and some configuration of SQL.

Tools: Symantec Ghost, Acronis, Spiceworks, Darik’s Boot and Nuke

Networks: IP, IPX, Banyan Vines, Netbios/Netbeui

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, MO

IT Developer and Support Engineer

Responsibilities:

Upgraded and maintained Confidential ’s machine/server room, and provided developer support including hardware purchasing, acquisition, testing and evaluation; built our hosting site from ground up starting with purchasing of equipment, installation and config of servers and network switches, RJ-45/fiber cabling, AC power evaluations, OS Installation(Linux/Xen/Windows).
Provided IT support for Windows operating systems, MacOS and hardware, Centos/Linux, VM support/creation (XEN), internal network support and troubleshooting, and Windows system administration including hardware repair and refit.
Citrix experience includes server versions starting at 6.0 through 6.5.
Handling of Citrix infrastructure
Administration and support of Windows and Centos based systems in a small business environment.
Applied updates and patches as necessary
Updated/applied new licenses as necessary
Mac/Apple Experience
Troubleshooting and repair of Macbook Pros, Airs, Mac minis, Imacs, G4/G5s.
Experience with adding Macs to a Windows Active Directory Domain.
Configuration and installation of OS 8/9 and OSX as well as popular applications.
Updating/patching Apple operating systems.
Adding and replacing memory, hard drives, etc. to Mac hardware.

Environment: Dell Poweredge servers(last 3 gens), Centos 5/6.x, Linux Mint, Windows 2003-2008, Windows Vista, 7, 8, 10, Office 2007, 2010, Office365, Citrix Xenserver, Dell Latitude notebooks, Dell workstations, Macbook Pros, Mac mini’s, Dell Layer 2/3 Switches.

Confidential, St. Louis, MO

Windows Engineer, Infrastructure Development and Support

Responsibilities:

Provided technical support for assorted Windows operating systems and hardware platforms.
Supplied VMware server management including VM creations and distribution, support for development software and hardware platforms in a lab environment, and Active Directory user support.
Provided hardware and software support for 60+ developers, and R&D lab maintenance and installation support of 150+ machines.
Handled product acquisitions and order processing for above groups.

Environment: Dell/HP/IBM servers and workstations, IBM and Dell Laptops, Nortel switches, Sun workstations, Windows 3.x through Windows XP/Vista, Windows NT through Windows 2003, Sun 4/5, Linux, OS/2 1.3 through 3.0, Netware 2/3/4, VMWare/ESX.

Confidential, St. Louis, MO

PC Analyst - End-User Support and Repair Technician

Responsibilities:

Evaluated and installed new hardware and software on multiple platforms.
Provided tier-4 technical support of LANs, PCs, Sun/Sun SPARCstation, operating systems, hardware and software applications, as well as client support and R&D lab maintenance.
As a member of Solver(Bridge subgroup) repaired and troubleshot all IBM compatible hardware, configured software, hardware and networks, and participated in the evaluation of all new equipment including monitors, network adapters, UPSs, KVMs, network hubs and switches, multiport video adapters, and IBM clones and compatibles.

Environment: PC compatible workstations and servers(Genoa), Dell/HP/IBM workstations and servers, Dos 3.3 through Dos 7, Windows 3.x through Windows NT, OS/2 1.3 through 3.0, Sun 4/5, Sun SPARCstations, serial multiplexers, Token Ring, Arc net, Ethernet, Netbeui, NetBIOS, Netware 2/3/4

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It Developer And Support Engineer Resume

St Louis, MO

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