OBJECTIVE

• Obtain an IT System Administrator or System Engineer position in the Greater Denver Area.

TECHNICAL SKILLS

• Create Python scripts, experience with multiple OS configurations.
• Monitoring infrastructure (servers, software, hardware) and troubleshooting root cause issues.
• Staff development, internal IT policy development, training development.
• Strong analytical and problem - solving skills with the ability to quickly adapt to changing and competing priorities.
• Designing and implementing physical and wireless networks.
• Vulnerability testing, penetration testing, change management.
• Ability to maintain the highly secure nature of information technology work.
• Knowledge of interoperability between Linux & Windows environments.
• Ability to troubleshoot and repair PCs, workstations, laptops, mobile devices, routers, wireless networks and servers.
• Managing equipment connected to network, maintaining performance, data management, cloud management.
• OS - Ubuntu, Kali Linux, Windows 98 - Windows 10, Windows Server 2012 R2, Windows Server 2016.
• Some C#, C++, Python, MATLAB, Visual Studio.

PROFESSIONAL EXPERIENCE

Confidential, CO

IT SYSTEM ADMINISTRATOR

Responsibilities:

• Configuring, maintaining, monitoring, and updating ~60 servers in a hybrid environment consisting of CentOs, Microsoft Windows, and AWS EC2 instances.
• Responsible for administering G-Suite for 4000 employees based in the US, UK, Hong Kong, and Brazil.
• Administrator of company-wide Active Directory, LDAP, and VPN service.
• Maintaining and updating the current internal and external company DNS using BIND.
• Administrator of vSphere for 25 virtual servers spread over 3 ESXi hosts.
• Administrator of a GoDaddy portfolio consisting of several hundred domains, SSL’s, and DNS records.
• Administrator of WordPress for 300 websites both locally and internationally.
• Administrator for LastPass, Jira, Confluence, and BitBucket, and FreshDesk.
• Administrator of Cisco Meraki, WatchGuard, and FortiGate firewalls including Policy setup and BOVPN configuration.
• Coordinating with multiple vendors for services such as internet, colocation, telecom, and development teams.
• Rewired entire HQ VOIP and LAN system to resolve multiple issues with company resources including cutting CAT6 cable and correcting punch down block.
• Drafted, developed, and delivered migration strategy for infrastructure move from previous headquarters in Salt Lake City, UT to a colocation in Denver, CO.
• Light programing in C#, Python, and Java.

Confidential, CO

IT SYSTEM ADMINISTRATOR

Responsibilities:

• Planning, building, configuring, patching, upgrading and troubleshooting of physical and virtual Linux servers (rack mounts/blades, and VMs).
• Planning, building, configuring, patching, upgrading and troubleshooting of physical and virtual Windows servers (rack mounts/blades, and VMs).
• Perform administration duties such as setting user accounts, roles, access, and privileges.
• Management of resources using VMware vSphere, Hyper-V, Active Directory, Group Policy (GPO), LDAP, DHCP.
• Administrator of SCCM for patch management, OS deployments and upgrades, remote control access and asset management.
• Administrator of SCOM to monitor server hardware, hypervisors, network issues, and to track latency issues.
• PowerShell scripting for various Windows Server operations, CLI batch file creation.
• Network engineering involving the use of hubs, switches, routers, and wireless access points.
• SI Ticketing System administrator responsible for adding, removing, and provisioning employees company-wide from SI ticketing system.
• Investigating, resolving, and closing of UEFI diagnostic problems and application issues through the SI ticketing system.
• Replace hardware as new products arrive for testing (motherboards, processors, memory, hard disk drives, optical drives, etc.).
• Installing, configuring and deploying new PCs & servers.
• Management of data server for collecting logs.
• Management and training of employees, development and deployment of training schedule in UEFI diagnostic testing.
• Responsible for creating, editing, deploying, and maintaining documentation to comply with NIST standards.
• Providing a high level of production to client through automation techniques using Selenium and coded UI.
• Exposure to ITIL, Agile, and Secure DevOps processes.

Confidential

SOFTWARE TEST ENGINEER

Responsibilities:

• Tested software on Blackberry10 prior to release using a variety of devices and multiple software platforms.
• Key responsibilities included wiping devices of previous software, flashing new software to devices.
• Kept detailed logs of defects identified during testing and tracked existing defects filed by other team members.
• Worked closely with the development team to resolve defects in timely manner.
• Promoted to a Sprint/Scrub team responsible for weekly tests on updates for subsequent software versions.
• Worked from a remote site which required efficient time management with limited supervision.

Confidential

CERTIFIED TRAINER

Responsibilities:

• Classroom facilitator.
• Effectively trained classes of 30 adult learners in technical support on smartphones and other data devices.
• Responsible for continuing education training of 1200 current employees to ensure the distribution of newest information.
• Responsible for training payroll, management of employees, transitioning employee roles.