SUMMARY

• Over twenty years of progressive technical support/maintenance experience on multiple operating systems and computer equipment.
• Skilled in Disaster Recovery for all platforms and applications including Windows NT 4.0 - 2016, Exchange 5.0 - 2016, IIS, SQL, SMS, SCCM, LANDesk and multiple server platforms.
• Excellent customer service skills combined with a structured work ethic that is often been recognized by superiors.

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Engineer

Responsibilities:

• Worked on a team to remediate security vulnerabilities (NULL Binds, NTLMv1, etc) from an enterprise AD environment consisting of over 1100 servers.
• Disabled SMBv1 on all workstations and servers via GPO
• Managed multiple AD FS environments with multiple RPTs and Custom Claims
• Upgraded DirSync to AD Connect for synchronizing accounts to Office 365.
• Utilized Powershell to assign Office 365 licensing and admin roles.
• Updated DNS SPF and MX records to combat spoofed email.
• Managed Exchange 2010 environment and working on upgrading to Exchange 2016.
• Configured Azure environment utilizing Powershell to update network configurations.

Confidential

Senior Manager, Systems Operations

Responsibilities:

• Design and Implemented Exchange 2010 environment on a virtualized platform.
• Migrated over 4000 mailboxes from Exchange 2010 to Office 365 in a hybrid configuration.
• Configured BIG-IP F5 as the front end for Exchange 2010 and multiple webservers throughout the University.
• Created multiple PowerShell scripts to assist in migrating accounts to Exchange 2010 and Office 365.
• Implemented and deployed Lync 2010 environment to over 5000 users in the University.
• Stabilized Exchange 2007 environment, consisting of 12 servers, servicing over 35,000 mailboxes.
• Managed Systems Engineering staff to execute consolidation of servers and services.
• Manage and assisted in implementation of Forefront Identity Management (FIM) application.
• Performed Migration of all student mailboxes to Google Apps for Education, limiting in house storage and power requirements.
• Designed and Implemented VMware environment, consolidating over 200 physical servers to 13 HP blade VMware Host servers.
• Upgraded Windows 2003 AD domain to Windows 2008 R2 ADDS to leverage DFS ABE, granular password policies and AD recycle bin.
• Implemented LANDesk Management Suite 9 for remote desktop management, software deployment and power management over Windows and Mac desktops.
• Implemented WhatsUp Gold monitoring solution of all servers and network equipment throughout the campus and remote sites.
• Implemented McAfee SIEM device for log collection and analysis.
• Deployed VMWare View to over 200 devices utilizing a Nutanix block.
• Installed and configured APC Netbotz equipment for Data Center environmental monitoring.

Confidential

Senior Systems Engineer/Consultant

Responsibilities:

• Assisted with migration of Confidential ’s Windows NT 4.0 Domain to Windows 2003 Active Directory containing over 35,000 user objects
• Migrated Exchange 5.5 to Exchange 2003 then Exchange 2007 with over 35,000 mailboxes.
• Configured ISA 2006 for OWA, ActiveSync, Outlook Anywhere and other Exchange services.
• H Designed a new DHCP/WINS infrastructure using Windows 2008 Clustering.
• Implemented Forefront Client Security for the Server Infrastructure.
• Assisted with backup implementation of EMC Networker.
• Vast knowledge of hardware vendors to allow support of multiple client environments running multiple server and client Microsoft operating systems.
• Created automation scripts to provide in-depth administration of multiple servers from scheduled defragmentation to component level backups of Event Logs, IIS, GPO’s, registry, Performance counters, and System State.
• Implemented SCCM 2007 Agent deployment, taking into consideration workstation reboots and orphaned computer objects in Active Directory
• Implemented multiple Exchange 2007 environments with different types of domains and migration scenarios for multiple clients.

Confidential

Senior Systems Engineer/Team Lead

Responsibilities:

• Implemented structured device and server monitoring utilizing Ipswitch WhatsUp Professional 2007.
• Manages over 50 Cisco 2600 routers on a frame relay network with Cisco 4509 switches utilizing port security for maximum end-point security.
• Manage and Maintain tape and disk backups with Symantec Backup Exec 10d.
• Set up multiple Virtual Server Instances using Microsoft Virtual Server 2005 R2.
• Installed and Implemented Double-Take as the replication solution for Disaster Recovery.
• Utilized Shavlik NetChk Protect for patch deployment to over 120 servers.
• Provides guidance and OJT to junior Network Administrators, while overseeing all aspects of the enterprise network.
• Maintaining server uptime over 99.9%.
• Performed Windows 2000 Domain to Windows 2003 upgrade
• Installed and implemented LANDesk 8.7 for client configuration, software deployment, operating system deployments and remote control.
• Created multiple Executables and MSI packages via LANDesk Enhanced Package Builder software.
• Wrote multiple VB scripts to assist with monthly audits.
• Migrated Blackberry Enterprise Server (BES) from 4.0 to 4.1 utilizing the BES Migration Pack

Confidential

Systems Administrator

Responsibilities:

• Created multiple VB Scripts and logon scripts to assist with administrative tasks.
• Upgraded Email server from Exchange 2000 to Exchange 2003.
• Assisted in upgrading Blackberry Enterprise Server from 3.6 to 4.1.
• Reconciled IT computer equipment assets with Accounting.
• Preformed a software license audit on all production servers.
• Implemented EMC NAS solution divided into LUNS and CIFS for use through-out the network.
• Created a script to export and then clear all production servers event logs in order to conserve space on servers and keep a record of events for archiving.
• Actively participated in Sarbanes-Oxley quarterly reviews and resolved audit action items.

Confidential

Senior Computer Systems Engineer

Responsibilities:

• Assisted in migrating existing network from Novell/GroupWise to Windows 2000/Exchange 2000.
• Provided guidance to IT Staff on daily operations of the Windows 2000 Domain.
• Installed and configured workstations with Windows based and proprietary software while also maintaining legacy systems.
• Administered the Windows 2000 Active Directory domain and the Exchange 2000 implementation.
• Created numerous scripts to ease the burden of daily administrative tasks.