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Soft Dynamics Developer Resume

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Pittsburgh, PA

SUMMARY

  • 4.6 years of Software experience in developing business solutions using Microsoft Technologies like Microsoft Dynamics365, C#.NET, VB.NET and SQL Server.
  • 2.6 Years of work experience in Agile Methodology environment.
  • 2 Years of experience in Automation Script using UFT using VB Script and VB.NET.
  • Hands on experience in Customization of Workflows and Plugin for automated processes.
  • Have very good experience with SQL Server Reporting Services(SSRS) and SQL Server Integration Services(SSIS), Dashboard customization with complex charts built from SSRS.
  • Experience on Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications.
  • The ability to work in both a stand - alone and a team environment.
  • Good experience in converting client requirements and functional specifications to technical design with effort estimation.
  • Hands on knowledge of implementing and maintaining access controls and permission in CRM based on roles and access conditions.
  • Completed performance optimization as needed by clients. Implemented and conducted training for client work place staff on utilizing the CRM applications software.
  • Quick learner and adaptive to new and challenging technological environments.
  • Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.
  • Excellent communication, analytical and interpersonal skills.
  • Have performed troubleshooting of client CRM issues and maintained documentation of all reported issues.

TECHNICAL SKILLS

CRM Technologies: Microsoft Dynamics 365, CRM 2016, 2015, 2013.

Web Technologies: HTML5, CSS3, jQuery, JavaScript, VB Script, XML, Fetch XML, JSON and ODATA.

Environment: MS Visual Studio 2013 & 2015, Eclipse, MS office.

Programming Language: C# .NET, SQL, Java,VB.NET.

MS Technologies: SSRS, SSIS and SQL Server Data Tools.

Data Base: MS SQL Server

PROFESSIONAL EXPERIENCE

Soft Dynamics Developer

Confidential, Pittsburgh, PA

Responsibilities:

  • Build CRM forms, screens, and views as well as workflows and reports for the user interface.
  • Provide technical documentation and facilitate training to administrators and end users of the system.
  • Conduct user training and create and maintain knowledge transfer documentation.
  • Migration of data from On-premise environment to Dynamics 365 cloud environment.
  • Create Azure app service, manage the application security permissions.
  • Creation of Azure B2B application using Microsoft Graph Api.
  • Creating and Embedding PowerBI reports in Microsoft Dynamics 365 and MVC based applications.
  • Integration and Data Migration of third party application to Microsoft Dynamics 365.
  • Worked with Microsoft Flow and Microsoft portals based on the customer requirement to develop custom applications for Microsoft Dynamics 365.
  • Conducted research on new and emerging CRM technologies or technologies that can be leveraged through existing CRM investments.
  • Involved in writing Web resources using Jscript and plugin code.
  • Developed and implemented custom programming as required by business processes.

MS Dynamics CRM - System Customizer (INTERN)

Confidential, Houston Texas

Responsibilities:

  • Extensively used Synchronous and Asynchronous Plugins and Workflow activities for various CRM activities during development phase.
  • Configuration of MS Dynamics 365 with Microsoft Outlook.
  • Involved in Requirements gathering, Analysis and Project Planning Phases.
  • Created a detailed project plan, which includes tasks based on their priority.
  • Automated Workflow Configuration, Customization and implementation.
  • Created Custom Entities, Custom attributes for individual business units in MS Dynamics 365, according to their business process.
  • Used SSRS to create reports in the system to provide accurate data for business decision making.
  • Developed multiple HTML pages and deployed in MSCRM as Web Resources.
  • Gathered client requirements and business process, development, testing and deployment of Microsoft CRM projects.

Microsoft CRM Developer

Confidential

Responsibilities:

  • Customized Workflows and Plugin for automated processes, based on requirements from sales and marketing department to increase visibility and efficiency.
  • Create organizations, business units, groups and their relationships.
  • Create several client-side extensions using JavaScript, CSS and HTML.
  • Migration of data to CRM using SSIS.
  • Create and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
  • Integrated with SSRS to support reporting, data analysis, and business planning.
  • Assist and involved in Upgrade from CRM 2013 to 2015.
  • Provided technical guidance to the team and participated in several sessions of code review.
  • Assisted the team in basic testing and deployment of the solution.
  • Used JavaScript for client-side validation and design of the web site to suit other browsers.

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