SUMMARY:

IT Infrastructure Consultant with experience delivering multi - platform Infrastructure Services and managing On-Prem/Cloud Data Center comprising of AWS, VMWare vSphere ESXi environment, Windows 2016/2012/2008/2003 Server and Linux Server distributions.

PROFESSIONAL SKILLS:

Cloud: AWS EC2, AWS Elastic Beanstalk, AWS S3, AWS Cloud Watch, AWS Elastic Search, AWS RDS database configurations, Azure

Monitoring Tools: Extrahop, Dynatrace, Catchpoint, Splunk, Kibana

Networking/Security: Cisco Catalyst 6500 series/3700 series/2900 series switches, Cisco 2800/1800 series routers, and Cisco PIX 515E/ASA 5500 series firewall, Fortigate-800 firewalls, Barracuda SPAM filter firewall, F5 Big IP load balancers.

Virtualization: VMWare ESXi vSphere 6.0/5.5/4.0, VMWare ESX 3.0/3.5, VI 2.0/3.0, VDI, Citrix Xen Server

Windows Server Operating System: Windows 2016/2012 R2 Server, Windows 2008 Standard/Enterprise Editions

Linux/Unix: Redhat Enterprise Linux(RHEL) 4.0, CentOS, Suse Enterprise Linux, Confidential -UX

Exchange Server: Microsoft Exchange o365, Microsoft Exchange 2016/2013/2010/2007/2003/2000 Standard/Enterprise Editions

Server Applications: Microsoft SCCM / SCOM 2012, Microsoft Lync Server 2010, Blackberry Server, Microsoft Operations Manager 2005, SMS 2003, Microsoft SUS, IIS 5/IIS 6, McAfee ePolicy Orchester, IIS Application Servers, Proxy server, Globalscape Secure FTP Server

Storage: Confidential Blade Server, Confidential MSL Tape libraries, SAN, NAS, Open Filer, iSCSI, NFS, CIFS

Services: File & Print Server, Web Server Services, DNS, DHCP, WINS, ISA Server, NAT, ICS, VPN, Router and RAS

Client OS and Utilities: Windows 10, Windows 8.1, Windows 7, Windows Vista, Citrix Metaframe XP, VMware workstation, RightFax enterprise server

Backup Software: ArcServe Backup Version 9, Commvault Backup Software v7.0, Symantec Netbackup

Security Technologies: RSA Server with RSA Secure ID

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Systems Analyst

Responsibilities:

• Managing AWS EC2 instances, AWS Elastic Beanstalk, AWS S3 storage, AWS Elastic Search, AWS CloudWatch, AWS RDS instance database for Securitization Operations Central(SecOps) application
• Setting up and configuring Postrgres drivers for database connectivity to AWS RDS database instance
• Deployment / Performing software releases running in On-prem and AWS infrastructure
• Setting up log search of AWS EC2 instance nodes through AWS Elastic search component
• Log monitoring of applications on relevant server logs and Splunk logs
• Responsible for application uptime all the time for application infrastructure running on virtual machines in VMWare ESXi hosts/Clusters running various SuSE Linux distributions
• Periodic updates and patching of applications running on Linux server operating systems, Tomcat and Weblogic instances
• Hands on Autosys jobs in Linux distributions. Putting job on hold/off hold as needed
• Manage and monitor the WIRE and Disclosures application infrastructure, Perform shakeouts of the applications on demand after any changes impacting the application.
• Reviewing system logs to identify the root cause of issues and prevent them from reoccurring
• Technical documentation of known issues for triage knowledgebase
• Follow change management and incident management process in addressing incidents, follow-up and resolve issues
• Manage knowledge base for new infrastructure issues and update the existing KA articles
• Triaging incident calls from a technical perspective analyzing different components of the infrastructure and application environment with the use of a variety of monitoring tools and processes.
• Daily monitoring of ECC Dashboards for Catchpoint, Extrahop, Dynatrace, ServiceNow and DU Axway monitors/dashboards
• Developing dashboards on Extrahop and Dynatrace applications
• Monitoring the VMWare vCenter for vSphere 6.5 environment
• Provide findings from the VMWare perspective through vCenter monitor, for issues and triggered alarms

Confidential, Milpitas, CA

Systems Engineer

Responsibilities:

• Deploying to and managing Microsoft Azure and Amazon Web Services cloud-based environments.
• Working with managed service provider for delivering SaaS solution
• Managing Exchange 2013/2016 on-prem and Exchange o365 servers for email content archiving and journaling
• Performing root cause analysis for critical issues
• Performing upgrades of customer’s production environment
• Performing and managing legacy data migration projects for financial institutions
• Providing configurations to pre-sales and production support team
• Managing regular source code build process
• Fulfilling requests from development and Quality Assurance for creating configurations required for product development and testing
• Administering company-wide enterprise server, network, firewall and domain accounts on a day-to-day basis
• Installing and managing company’s Microsoft, Oracle and IBM enterprise products
• Providing security support, data backup, data replication to data-center
• Implementing and maintaining internal company’s message journaling and archiving solutions

Confidential, San Jose, CA

Lead IT Operations Engineer

Responsibilities:

• Analyze core IT systems, identify problems, deliver solutions to enhance service & prevent problems
• Oversee administration and maintenance of organization’s IT infrastructure, VoIP telephony, multimedia & conferencing equipment
• Manage and maintain our server room (racks, cabling, UPS, etc.)
• Manage and administer Windows Hyper-V and VMWare environment which includes support VMWare ESXi 6.0/5.5/4.0, vCenter 6.0/5.5/4.0 Windows 2012 R2/2008 R2/2003(32 bit and 64 bit)/ Linux distributions, Guest creation, Image/model management
• Load balancing VMs across different ESXi hosts in different clusters in VMWare datacenter with HA and DRS setup
• Day to day usage of ESXi PowerCLI tool as and when needed to pull out reports of ESXi hosts
• Reviewing system logs to identify the root cause of issues and prevent them from reoccurring
• Working in heterogeneous application with different Linux/Windows based operating systems on different hardware vendor platforms such as Dell/ Confidential
• Provide input to develop and manage the IT department budget
• Participate in off-hours upgrades and changes as necessary
• Managing Dell Equalogic, NetApp and Confidential 3PAR SAN/NAS
• Manage Cisco 2950 Router, Cisco ASA 5510/5515 Firewall and Dell Powerconnect switches
• Develop and implement operational management process and procedures.
• Manage Dell Powervault Tape backup systems with Commvault software.

Confidential, Rancho Cordova, CA

Infrastructure Support

Responsibilities:

• Setup collocation, Rack and stack servers, Proof of Concept
• Setup datacenter from ground up and setup SDLC specific to each customer
• Manage and administer VMWare environment which includes support VMWare ESX4.0/5.5, Windows 2003/200832 bit 64 bit, Guest creation, Image/model management
• VMWare VMotion migration, maintenance and resiliency
• Support Implementation, management and operation of VMWare performance applications, including Operations, Reporting, and Technical Strategy support.
• Responsible for Capacity Planning, Usage Monitoring, and Enterprise Maintenance for all three site locations.
• Develop, coordinate, update, and maintain documentation regarding systems and software configuration management, Maintain processes with Quarterly forecasts, schedules and support planning.
• Responsible for providing DED deliverables for management and customer review.
• Principal on-call lead, and manage on-call rotation through OPS team.
• Responsible for cross training on-call team for enhanced first repair yield.
• Install and maintain the operating system and related software products
• Develop and implement operational management process and procedures.
• Management of infrastructure and applications changes.
• Maintain accurate documentation and quality control.
• Edit computer based documentation and trouble ticket systems to document equipment configurations, track changes and problems, and compiles performance data.
• Work with systems management, software distribution tools, security management systems and backup/restore systems.
• User assistance, training and information sharing.
• Provide periodic reports to users and managers of systems status.
• Provides action plan for resolution of any/all faults detected.
• Perform isolation testing of problem equipment and or software.
• Provide documentation of all solutions to problems, reports with intent to share solutions found and implement escalation process/ procedures.
• Interact with other organizations and individuals, such as developers and end users, to understand applications and resolve problems.

Confidential, Irvine, CA

Infrastructure Support

Responsibilities:

• Install, Configure and Upgrade vCenter Server and VMWare ESXi, Secure vCenter Server and ESXi
• Configure vSphere Networking / vSphere Storage, Deploy / Manage vMachines and vApps
• Architect and build new Windows 2003/Windows 2008 Virtual Machines with VMWare ESX 4.x
• Physical to Virtual server conversion(P2V) with VMWare Converter
• Performing Windows 2003/2008 Physical Server builds
• Deploy StoreSimple 5520 for Offsite Cloud Backup complying to RTO and RPO objectives with Microsoft Windows Azure Cloud Services
• CommVault/Simpana 9 backup software management, Managing Commvault Agent server and Commvault console server
• Project Planning and Implementation for migration from tape based Commvault backup to Cloud backup
• Migrating Veeam v5 Backup and Replication software to Veeam v6.5
• Configuring Backup and Replication jobs with Veeam v6.5, Monitoring Backup and replication jobs for successful backups
• Decommissioning Commvault backup jobs and Commvault servers
• Decommissioning the off-lease Windows 2003/2008 Physical servers

Confidential, Irvine, CA

Active Directory and Exchange Expert

Responsibilities:

• Architecting Windows 2008 server network in Citrix XenServer virtualization environment
• Migrating Windows 2003 active directory server services to Windows 2008 Active Directory Services R2
• Migrating Exchange 2003 Server to Exchange 2010 Server
• Migrating IP addressing schemes by changing the subnets and IP addresses to the new IP scheme on all the network devices
• Deploying and managing File/Print servers, Sharepoint Deployment and Administration
• File and folder sharing with Windows 2008 File and Folder security
• Managing VLANs with Cisco Switches,Managing Sonicwall Firewall for firewall policy changes and liasoning with hardware vendors for the router configuration changes
• Designing and implementing Network IP addressing schemes

Confidential, Irvine, CA

Network and Computer Systems Administrator

Responsibilities:

• Managing Windows 2003/2008 Active directory server services
• Managing Exchange 2007/2010 Server and integrating Microsoft Lync server 2013
• Managed VMWare v4/vSphere 5 datacenter and cluster
• Hands on Windows 2008 and Exchange Server Powershell.
• Troubleshooting logical and physical network issues
• Create project plans with Microsoft Project 2010
• Create and update architecture diagrams with Microsoft Visio 2010
• Managing VoIP phones, Polycom video conferencing equipments
• Expertise in performing Windows server upgrades, patch fixes, troubleshooting
• Configuring and managing LDAP server services in Redhat Linux operating system.
• Managing cron jobs, tar files, rpm package installation, rpm package removal
• Redhat Linux file system rights management
• Successfully performed indoor and outdoor project implementations

Confidential, Irvine, CA

Systems Engineer

Responsibilities:

• Created and deployed new virtual environments with VMWare v4 and vSphere 5
• Completed ISM Certification - Confidential Proven Professional EMCISA( Confidential Information Systems Associate)
• Manage Avamar storage nodes on RAID and RAIN configuration
• Replication configuration and testing between source and target Avamar systems
• Configuring Single/Bi-directional replication between source and target Avamar systems
• Expertise in DNS record and aliases creation, troubleshooting with nslookup, ping, traceroute
• Performed upgrades from Avamar 4.x/5.x/6.x versions to 4.x/5.x/6.x versions.
• Technical Support to the team during the Avamar software upgrade process
• Configuring LDAP server services in Redhat Linux operating system.
• Managing cron jobs, tar files, rpm package installation, rpm package removal
• Usage of cat, touch, grep, free, tail commands
• Creating and executing bash scripts
• Redhat Linux file system rights management with chmod, chown
• Manage Windows 2000/2003/2008 x86 servers
• Managed Windows server upgrades, patch fixes, troubleshooting
• Manage hosts files and DNS configuration

Confidential, Pleasanton, CA

Sr. Systems Admin/Architect

Responsibilities:

• Create project plans for Application deployment, new builds using MPP
• Scheduling releases and supporting the team for flawless deployment of production releases
• Conducting Incident Management, Problem Management, RCA (Root Cause Analysis) on production related issues to meet the SLA.
• Create and update Logical and Physical architecture diagrams using Microsoft Visio
• Coordinating with outsourced partners on production changes
• Site/Application/Systems implementation, integration, maintenance and support.
• Server Builds on Windows 2003/2008 servers, Redhat Linux and Linux CentOS servers for the Development, QA/Integration, Pre-production and production environments
• Manage Web Servers with Windows 2003/2008 Enterprise Servers and IIS 6.0
• Setup Portal infrastructure with WebSphere Portal 6.0.1.3, IBM Http Server/Apache server on Linux systems
• Performing server upgrades, patch fixes, troubleshooting, Deploying code to pre-production and production systems.
• RHEL workstation and Redhat Enterprise Linux Server 4.0(RHEL) installation, RHEL workstation installation
• Server Consolidation to build VMware virtualization infrastructure,
• Manage VMWare ESX server 3.0, Virtual center, Virtual Infrastructure (VI) client for new environments
• Configure Virtual Machines(VM), VMware tools, Clone VMs, Migrate VMs between ESX servers and clusters
• Deploy Virtual Machines in a VMWare Infrastructure 3.X environment, ESX server security
• Manage resource utilization across development and production environments with VMWare Virtual Center
• Performing VMotion for fault tolerance in Virtual Machines, Performance Monitoring, Troubleshooting and Patching
• Troubleshooting, Patching and performance optimization of ESX
• Distribute web traffic among cluster nodes using F5 BigIP 1500/3400/3600 load balancers
• Interface with the engineering team and the individual development teams, provide connectivity to systems
• Add or modify firewall rules in the DMZ network, Private network, Adding/Modifying NAT translations
• DNS record and aliases creation, troubleshooting with nslookup, ping, traceroute

Confidential, Palo Alto, CA

Sr. Microsoft Engineer

Responsibilities:

• Manage their corporate infrastructure onsite and in Datacenter comprising Windows 2003 ADS/DNS/DHCP servers, Redhat Enterprise Linux Servers
• Manage their existing Exchange 2003 server infrastructure connected to a Confidential MSA SAN 1000 holding Exchange Information Store and Logs
• Managing and monitoring Confidential MSA SAN 1000 central storage serving as Exchange mailbox repository, file share, users share
• SharePoint Deployment, Integrating and Managing BES 4.0 with Exchange Server 2003, Blackberry user and device activation with BES 4.0
• Setup Public and Private DNS Infrastructures and DHCP Servers in Windows Server 2000/2003
• Setup WINS in Windows 2000 environment and Web Servers and File Servers in Windows Servers 2000/2003
• Deploy and Manage Redhat Linux Enterprise 4.0 standalone servers and SAN and NAS with Confidential Clarion NS20
• Running Performance counters to understand the health of systems.
• Deploy Microsoft Operations Manager 2005 and monitor Exchange Servers.
• Setup performance thresholds and alerts for CPU, Memory, and Disk Utilization.
• Configure email alert notifications on the Critical errors and events occurring in servers.
• Setup and Manage virtual machines with VMware ESX Server 3.5
• Configure and monitor backup/recovery jobs with Backup Exec software.
• Manage Exabyte Magnum 224 autoloader and Exabyte Magnum 1x7 LTO Tape Library
• Configure and Maintain Confidential Procurve 2848 Switches with different VLANs

Confidential

Sr. IT Associate

Responsibilities:

• Propose the Network Infrastructure requirements for upgrading the existing system.
• Deploy the Credit Bureau Database application, Test the application and GoLive for the corporate office in Chennai and for clients in Dubai and Srilanka.
• Data Center build out with biometric finger print authentication, Precision air conditioner (N+1), UPS (N+1), Fire Alarm and Fire Suppression systems with FM200 gas.
• Deploy:
• Cisco catalyst 3700 series and 2900 series switches, Cisco 2811 routers and PIX 515E Firewall.
• Catalyst 6503 L3 Core switch with VLANs on Active-Active mode.
• Cisco ASA 5520/5540 in Standalone mode/ HA mode (Active-Active)
• Fortinet FGT 300A, Fortinet 800/800F on Standalone mode/HA mode (Active-Active).
• Configure Gateway Anti-Virus, Gateway Anti-Spam, Intrusion Detection Prevention and Content and URL filtering.
• Setup Virtual Private Network between peer offices in a remote location with Fortinet 800F hardware based firewall, Setup RSA Server for RSA Secure ID with 2-factor authentication.
• Manage Confidential DL380/ML 570/ Confidential -UX rp2470 servers, Confidential Blade servers, Sharepoint, Windows 2003 Active Directory Server/Exchange 2003 Server in Cluster mode, Redhat Enterprise Server AS3, Application clusters.
• Manage Internet Security Acceleration (ISA) Server 2006 as Proxy Server, Citrix Metaframe Presentation Server 3.0
• Manage McAfee ePolicy orchester anti-virus server, Confidential Ultrium 200/400 GB backup device and 20/40 GB DLT backup device.
• Manage PatchEasy software for pushing Windows Security patches and Opmanager server monitoring tool for the production servers
• Manage FTP/E-mail/Fax Infrastructures using IIS, Globalscape secureftp and Captaris RightFax
• Manage Confidential Storage works SAN for data storage, Backups with Commvault Backup software.
• Setup and manage Confidential MSL series of autoloader tape libraries for backup from SAN, Servers on LAN with Commvault backup software.
• Ericsson EPABX systems. voice mail & call divert for extension.
• Troubleshooting, Installing and configuring application software, hardware peripherals and plug and play devices.