TECHNICAL SKILLS:

Software: Cisco, SolarWinds, VMware, Active Directory, Windows Server 2003/08/12/16 , Exchange, Lync, SharePoint, Office 365, Azure, ACAS, BMC Remedy, SpiceWorks, TrackIt, Cisco FirePower/Sourcefire

Programming languages: HTML/CSS, Java script, Java, Visual Basic, C+, C#, .NET

Relevant Class Work: A+ Prep, Programming, Linux Fundamentals, Windows Server, CCNA Prep I - II I, Windows Client

WORK EXPERIENCE:

Confidential, Kansas City, MO

Senior System Administrator

Responsibilities:

• Lead for patching and maintaining Windows Servers in data center environment.
• Support data center infrastructure applications build, deployment, and sustainment.
• Utilize vRealize suite and Powershell to automate tasks.
• Monitor system and performance metrics using standard tools, responding to trends as appropriate to maintain and exceed expected performance.
• Create documentation on build, deployment, and sustainment procedures and processes for applications in cloud capable data center.
• Respond to security audits to maintain compliance.
• Provide technical solutions to support engineering initiatives.

Confidential, Kansas City, MO

Network Administrator

Responsibilities:

• Administration of servers and their creation to include virtual server environment and physical servers.
• Create SQL servers and maintenance plans.
• Manage company’s inventory and implemented inventory control processes.
• Advise and give recommendations to strengthen the company’s security posture.
• Create and deploy Group Policy Objects.
• Administer network devices including switches, firewalls, routers, uninterruptible power supplies and server room equipment.
• Utilize Powershell scripts to automate processes.
• Analyze customer requirements and ensure network/system changes are made accordingly.

Confidential, Forbes Field, KS

Radio Frequency Technician

Responsibilities:

• Perform System Administration on assigned systems
• Troubleshoot customer system issues via phone and track trouble tickets in Remedy.
• Manage Wing’s technical inventory.
• Configuring and management of VMware servers.
• Provide excellent customer service in a proactive manner for all customers.
• Mobile equipment manager for squadron devices.
• Inspect wireless radio/satellite communication activities.
• Manager of distribution group.
• Installs, manages, and analyzes radio and applications on a base-wide level.

Confidential, Leavenworth, KS

System Engineer

Responsibilities:

• Analyze customer requirements and ensure network/system changes are made accordingly.
• Configure and manage DoD network devices.
• Perform System Administration on assigned systems
• Manage unit’s technical inventory.
• Maintain user accounts and computers in Active Directory in an enterprise setting.
• Optimize and manage rack mounted servers.
• Configuring and management of VMware servers.
• Adhere to strict standards and policies on a DoD network.
• Perform port auditing and security in an enterprise setting.
• Participate in 24x7 support.

Confidential, Kansas City, MO

IT Specialist

Responsibilities:

• Assisted in the planning, documentation, and implementation of Enterprise wide network migration.
• Maintain user accounts and computers in Active Directory in an enterprise setting.
• Perform System Administration on assigned systems.
• Utilize Nessus to preform vulnerability scans.
• Provide excellent customer service in a proactive manner for all customers.
• Configuring and management of VMware servers.
• Utilize SCCM and BigFix to patch and deploy software.
• Efficiently resolve Tier 2-3 issues.
• Perform port auditing and security in an enterprise setting.
• Troubleshoot customer systems issues that are escalated via Remedy.

Confidential, Leavenworth, KS

Computer Technician

Responsibilities:

• Provide excellent customer service in a proactive manner for all students, faculty, and staff.
• Perform System Administration on Microsoft Exchange and Active Directory in an e nterprise s etting.
• Assemble and reconfigure PC/MAC/Laptop hardware and software as necessary.
• Manage company’s technical inventory.
• Configuring and management of VMware servers.
• Maintain user accounts and computers in Active Directory in an enterprise setting.
• Conduct and maintain inventory on technology equipment.
• Perform life cycle management, including the transfer of ownership/disposal of computers.
• Troubleshoot customer system issues via phone and track trouble tickets in Remedy.

Confidential, Leon, KS

District Technology Coordinator Assistant

Responsibilities:

• Resolved IT issues with users by identifying and correcting software and hardware problems.
• Provided support to users to ensure proper functional use of equipment and programs.
• Maintain user accounts and computers in Active Directory in an enterprise setting.
• Ensured upgrades to the district IT and communications network are identified and completed.
• Assisted in solving problems associated with delivery of hardware and software orders.
• Use of ticketing systems to escalate user’s issues.
• Perform life cycle management, including the transfer of ownership/disposal of computers.