Network Administrator Resume

WORKING KNOWLEDGE AND EXPERIENCE WITH THE FOLLOWING:

EMPLOYMENT:

Confidential

Network Administrator

Responsibilities:

Supervisor to desktop support team and helpdesk/end user support.
Chief responsibility covers entire support, maintenance of all desktop and internal network infrastructure, including switches, servers, firewalls and wireless network. Involved in the design, migration and maintenance of company O365 hybrid network.
Active Directory, DNS, maintenance, including development and creation of Group Policy objects. Support domain controllers.
Support of VMWare Esxi 6.5 infrastructure.
Exchange administration. Azure administration.
Support and maintenance of private cloud network's 10 RDS servers.
Planned, designed and maintain company LAN/WAN. Setup and configured Cisco 2690, 3800 series switches and 5500 Series ASA Firewall. Designed and build network infrastructure for new offices.
Design and support of company wireless network - Meraki
Maintain phone system including creating new accounts, device maintenance and troubleshooting.
Purchased all computer equipment for company. Trained new hires on company network and applications.

Confidential, Chicago

Level 3 Technician

Responsibilities:

Independent contractor with Confidential .
Maintenance and repair of various HP all in one desktops and servers.
Worked with both desktop, network and server teams to maintain infrastructure. Installation and removal of hardware, configuration of desktops. Travel to various police precincts and aldermanic offices address and resolving customer concerns.
Remote support of customer issues via SCCM.

Confidential, Chicago, Illinois

IT Manager

Responsibilities:

Managed a team of three desktop technicians (two regular and various interns).
Responsible for the upkeep and running of all network access and hardware, and all server systems, including domain servers, DHCP and DNS, while providing excellent first level customer service to all executive, and editorial staff in the Chicago office. Supplying technical support from mobile devices to laptops, macs, desktops and phones. Handled all levels of support, 1, 2, and 3.
Hands on experience with builds and implementations of servers and Windows operating systems: Server 2000, 2003, 2008, 2012 including configuring, maintaining the infrastructure and operating system. Hands on configuring DNS, DHCP in a Windows environment. Creation of GPO’s. Hands on builds of Active Directory, creation of distribution of GPOs. Hands on builds of systems such as WSUS. Built and maintained small Citrix farm.
Hands on experience of monitoring and troubleshooting Cisco switches, and switch ports. Set up and configuration of Cisco Meraki APs.
Served as Team Lead/Project manager on a variety of projects. Trained colleagues and non-technical end users in various technologies and apps, including O365, One Drive, SharePoint and Exchange. Hands on Administration of each of these as well.
Key member of team that will design and implement new Active Directory infrastructure in addition to being a member of the team designing a cloud hybrid infrastructure with Windows Azure, ADFS VM Esxi and various other products.

Confidential, Maywood, IL

Systems Programmer

Responsibilities:

One of 6 members of the medical center's Server Systems Group. Design, maintenance and server support of large mixed environment of 350 servers
E-Mail Administrator. (10,000 users) GroupWise 4.1 and 5.2 and 5.5 - 10 domains 19 post offices and gateways. Designed E-directory and e-mail system for Loyola Medical Center including: installing and configuring GroupWise gateways and Web Servers on W2K platform.
Infrastructure design, support and administration of 70 Netware servers Support and Maintenance of over 200 Windows NT and 2000 servers
Administration of Veritas backup system
2nd and 3rd tier helpdesk resolution
On-Call service rotation
Worked closely with all medical departments to ensure key systems are more "customer friendly"
Worked closely with application, networking, MIS teams.
Project management lead with email system projects

Confidential

Tech Support Supervisor

Responsibilities:

Responsible for managing and maintaining a mixed environment of Windows NT 4.0 Server/Novell NetWare 4.2?and GroupWise 5.5 networks for a 50 user environment.
Installed application software; principle buyer and active in the decision making toward the purchase network hardware and software; train end-users on how to use network and software; monitoring network security.
Supervisor for technical interns as well as clerical, front desk and temporary personnel.

Confidential, Chicago, Illinois

Technical Assistant

Responsibilities:

Set up program on Filemaker Pro 4.0 for address data entry and letter merge for customers receiving electronic funds.
Responsible for preventive maintenance (virus scan). Worked on special projects, such as server builds, as needed.