SUMMARY

• Datacenter Network Engineer with over 5+ years of relevant experience, specializing in routing and switching IP based networks, hardware and system administration in both public/private environments.
• Highly skilled in hardware troubleshooting, isolating and mitigating network threats by adhering to industry standards and best practices. Building actionable reports and compiling analysis to further improve system availability.
• Installation of various application servers and configuring remote management interfaces such as IPMI, IDRAC’s and ILO’s.
• Experience with various ticketing systems, such as HP Ticketing Manager, Jira, Alert Logic, Science Logic EM7, Victor Ops, Dell/EMC Service Request.
• Build and configure server hardware, specified in clients build order.
• Routine firmware updates on system all system BIOS, RAID controllers and OOB firmwares.
• Maintain network hardware and software under the guidelines provided by our Senior Engineer group
• Configuring VLAN access and trunk ports, switch - port security etc.
• Hands-on experience with network security along with equivalent study
• Experience with configuration and troubleshooting of network switches, routers, and firewalls mitigating and minimizing network bottlenecks.
• Assisted Customer Support in following proper troubleshooting methods and resolving end user issues.
• Worked as a team member with other technical staff, such as systems to ensure connectivity and allocating network resources for system stability and functionality.
• Strong time management skills with the ability to multitask
• Detail oriented that works well in a team environment eager to learn and a passion for information.
• Assisted Customer Support in following proper troubleshooting methods and resolving end user issues.

TECHNICAL SKILLS

HARDWARE: Single Mode and Multi-Mode Fiber optics, Super Micro, SAN and NAS, EMC, Terra-Data, IBM’s, HP’s Motherboards, Processors, Printers, DIMMS, Hard Drives, Dell servers, Cisco Routers and Switches, Hard Drive Replacements, NIC’s and HWIC’s

NETWORKING: Wireshark, Nmap, IPSec L2L VPN Tunneling, VLAN, NAT, Access-List, IPV4, IPV6, DHCP, Static/Dynamic Routing, IP Sub-netting, OSI, TCP/IP, SNMP, Ethernet, Wireless, Network PXE Boot, KVM

ADMINISTRATION: Super Micro, Brocade, Dell/EMC, Data Domains, Terra Data, IBM I-Series, Hp’s, Motherboards, Processors, Hard Drives, Seagate, Western Digital, Dell Power Edge, Cisco Routers, Switches, Alert Logic IDS/IPS Appliances, RAID Controllers Adaptec/LSI

OPERATING SYSTEMS: Linux RHEL, Fedora, CentOS, Ubuntu and Kali, VMware ESXi, Windows XP, Server 2003, 2008, 2012, 2016

PROFESSIONAL EXPERIENCE

Confidential, Piscataway, NJ

Data Center Network Engineer

Responsibilities:

• Install, configure, maintain network infrastructure (switches, routers, firewalls and server-class hardware)
• Assemble and test components and imaging drives to put live spares on the network
• Perform hardware upgrades and planned replacements of failed components
• Coordinate with our Network Operations Center engineers to provide the best service for our clients
• Communicate with management and other engineering groups knowledge of hardware compatibility/installation/performance issues
• Blacklisting Offending IP’s in AWS, Cisco ASA firewalls and Linux (IP tables)
• Install/configure/maintain and troubleshoot L2L VPN tunnel per client’s specifications
• Incident and Event monitoring via Science Logic EM7, Alert Logic, VictorOps, EMC Uni-Sphere
• Initial entry of data into Logic-Ops for new hardware and reflect any changes to hardware or network information made by Logistics team into Logic-Ops
• Provide hand-on response to emergencies as directed by other members of the NOC

Confidential, Piscataway, NJ

Data Center Site Engineer, Team Lead

Responsibilities:

• Assisting Sr. Engineers to identify physical capacity needed to deploy, build, and maintain client’s server infrastructures.
• Install, configure and maintain server-class hardware and OS’s
• Install and maintain network infrastructure hardware.
• Perform hardware upgrades and planned replacements of failed components.
• Coordinate with Global Network groups to remediate any issues impacting client services.
• High attention to detail while fulfilling company policies and procedures to maintain the accuracy of workflow and providing detail reports known issues that had occurred.
• Maintain some responsibility for inventory including receiving ordered components, processing RMA's and alerting Logistics Director when components need to be ordered to maintain spare hardware on the network.
• Point of Contact in the event a high priority issue occurs that impacts the availability of the network.
• Providing immediate hands-on response to emergencies as directed by other members of the Global Network Operations Center (GNOC).
• Maintaining a virtuous composure, respectful and professional attitude during intense and high-pressure situation that confront me daily.

Confidential, North Plainfield, NJ

Multi-Media Service Technician

Responsibilities:

• Maintained outside plant, copper phones with sidekick meters.
• Performed business and residential installs and repairs.
• On call for customer support, cold sales of FIOS services.
• Repaired and installed equipment from central office to customer’s premises