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Systems Administrator - Infrastructure And Operations Resume

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Dover New, JerseY

SUMMARY:

Versatile and detail oriented Senior Systems Administrator with experience in managing server, desktop and mobile infrastructure with an emphasis on network systems, security and 3rd party support in a range of IT environments. Proven success in resolving complex issues through collaboration across matrix teams, strong communication, vision and leadership.

TECHNICAL SKILLS:

  • Active Directory
  • Virtualization
  • Cisco Routers / Switches DHCP.TCP/IP, DNS
  • Storage, Video/ Multimedia Devices
  • Microsoft Exchange
  • MS Office Suite
  • VPN
  • SCCM/WSUS Patch Management
  • Cisco VTC Systems
  • SCSI / RAID
  • Windows Server 2003: 2012 R2
  • Windows 10
  • Dell Desktops, Laptops and Servers
  • STIG
  • Remedy

EXPERIENCE:

Systems Administrator - Infrastructure and Operations

Confidential, Dover, New Jersey

Responsibilities:

  • Primary support for server operations, network, information assurance issues and policies.
  • Worked with private cloud technologies including virtualization, private networks (subnetting, routing, firewalls), application services platforms, directory services.
  • Recommended technology improvements and strategies for end user systems. Patching and upgrades.
  • Managed advanced administration including group creation, directory/file permissions, Exchange mailboxes, group policy, distribution lists and account limits.
  • Manages problem escalation and resolve between end users and the Network Enterprise Center.
  • Created a no cost back-up solution by redirecting the Desktop, Favorites and My Documents folder to the users Home Directory.
  • Successfully migrated Windows XP to Vista, Vista to Windows 7 and Windows 7 to Windows 10.

Senior System Administrator - Server and Network

Confidential, Parsippany, New Jersey

Responsibilities:

  • Provided Level II and III technical support to end users and remote offices.
  • Advanced technical support and diagnoses of server/desktop hardware and software problems including Group Policy
  • Led/managed project team in large-scale system upgrades for regional and remote offices achieving a reliable and secure working environment throughout enterprise.
  • As technical lead, collaborated with supporting departments to ensure maximum uptime for all servers, routers, switches and phone systems. Managed 24/7 on-call rotation support.
  • Achieved 100% HIPAA and SOX audit compliance.

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