Systems Administrator - Infrastructure And Operations Resume
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Dover New, JerseY
SUMMARY:
Versatile and detail oriented Senior Systems Administrator with experience in managing server, desktop and mobile infrastructure with an emphasis on network systems, security and 3rd party support in a range of IT environments. Proven success in resolving complex issues through collaboration across matrix teams, strong communication, vision and leadership.
TECHNICAL SKILLS:
- Active Directory
- Virtualization
- Cisco Routers / Switches DHCP.TCP/IP, DNS
- Storage, Video/ Multimedia Devices
- Microsoft Exchange
- MS Office Suite
- VPN
- SCCM/WSUS Patch Management
- Cisco VTC Systems
- SCSI / RAID
- Windows Server 2003: 2012 R2
- Windows 10
- Dell Desktops, Laptops and Servers
- STIG
- Remedy
EXPERIENCE:
Systems Administrator - Infrastructure and Operations
Confidential, Dover, New Jersey
Responsibilities:
- Primary support for server operations, network, information assurance issues and policies.
- Worked with private cloud technologies including virtualization, private networks (subnetting, routing, firewalls), application services platforms, directory services.
- Recommended technology improvements and strategies for end user systems. Patching and upgrades.
- Managed advanced administration including group creation, directory/file permissions, Exchange mailboxes, group policy, distribution lists and account limits.
- Manages problem escalation and resolve between end users and the Network Enterprise Center.
- Created a no cost back-up solution by redirecting the Desktop, Favorites and My Documents folder to the users Home Directory.
- Successfully migrated Windows XP to Vista, Vista to Windows 7 and Windows 7 to Windows 10.
Senior System Administrator - Server and Network
Confidential, Parsippany, New Jersey
Responsibilities:
- Provided Level II and III technical support to end users and remote offices.
- Advanced technical support and diagnoses of server/desktop hardware and software problems including Group Policy
- Led/managed project team in large-scale system upgrades for regional and remote offices achieving a reliable and secure working environment throughout enterprise.
- As technical lead, collaborated with supporting departments to ensure maximum uptime for all servers, routers, switches and phone systems. Managed 24/7 on-call rotation support.
- Achieved 100% HIPAA and SOX audit compliance.